To provide the first line of support for all computer related Software/Hardware and ... Respond and resolve basic end-user requests in the areas of software, hardware, networking and ...
Quick apply
To provide the first line of support for all computer related Software/Hardware and ... Respond and resolve basic end-user requests in the areas of software, hardware, networking and ...
Quick apply
To provide the first line of support for all computer related Software/Hardware and ... Respond and resolve basic end-user requests in the areas of software, hardware, networking and ...
Toronto, ON · On-site
CA$20/hr
... networking. * Limiting the electronic repairs to circuit board level. * Modifying and upgrading ... Computer skills - MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom, Teams. * Analytical.
Toronto, ON · On-site
CA$20/hr
... networking. * Limiting the electronic repairs to circuit board level. * Modifying and upgrading ... Computer skills - MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom, Teams. * Analytical.
Toronto, ON · On-site
CA$20/hr
... networking. * Limiting the electronic repairs to circuit board level. * Modifying and upgrading ... Computer skills - MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom, Teams. * Analytical.
Quick apply
Toronto, ON · On-site
CA$20/hr
... networking. * Limiting the electronic repairs to circuit board level. * Modifying and upgrading ... Computer skills - MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom, Teams. * Analytical.
Toronto, ON · On-site
CA$53K - CA$88K/yr
Validates cabling, checking network environment build and connectivity is established. Monitors and ... Hiring Range in CAD from: $53,900 to $88,500 per annum. Oracle maintains broad salary ranges for ...
Toronto, ON · On-site
CA$53K - CA$88K/yr
Validates cabling, checking network environment build and connectivity is established. Monitors and ... Hiring Range in CAD from: $53,900 to $88,500 per annum. Oracle maintains broad salary ranges for ...
Toronto, ON · On-site
CA$53K - CA$88K/yr
Validates cabling, checking network environment build and connectivity is established. Monitors and ... Hiring Range in CAD from: $53,900 to $88,500 per annum. Oracle maintains broad salary ranges for ...
Toronto, ON · On-site
CA$53K - CA$88K/yr
Validates cabling, checking network environment build and connectivity is established. Monitors and ... Hiring Range in CAD from: $53,900 to $88,500 per annum. Oracle maintains broad salary ranges for ...
CA$53K - CA$88K/yr
Validates cabling, checking network environment build and connectivity is established. Monitors and ... Hiring Range in CAD from: $53,900 to $88,500 per annum. Oracle maintains broad salary ranges for ...
CA$53K - CA$88K/yr
Validates cabling, checking network environment build and connectivity is established. Monitors and ... Hiring Range in CAD from: $53,900 to $88,500 per annum. Oracle maintains broad salary ranges for ...
Brampton, ON · On-site
CA$15.34/hr
Computer skills: proficient in Outlook, Excel, Word. * Valid driver's license and reliable driving ... We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the ...
Brampton, ON · On-site
CA$15.34/hr
Computer skills: proficient in Outlook, Excel, Word. * Valid driver's license and reliable driving ... We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the ...
The Seasonal Sample Receipt Technician is an entry-level position into the logistics chain. This ... Basic computer skills * Problem solving skills * Customer service experience an asset The wage for ...
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The Seasonal Sample Receipt Technician is an entry-level position into the logistics chain. This ... Basic computer skills * Problem solving skills * Customer service experience an asset The wage for ...
Toronto, ON · On-site
CA$27 - CA$28/hr
This is a great entry level position to start your career as a diesel truck mechanic, learn from ... Basic computer skills preferred for data entry into maintenance systems. Ability to work in non ...
Toronto, ON · On-site
CA$27 - CA$28/hr
This is a great entry level position to start your career as a diesel truck mechanic, learn from ... Basic computer skills preferred for data entry into maintenance systems. Ability to work in non ...
Toronto, ON · On-site
CA$27 - CA$28/hr
This is a great entry level position to start your career as a diesel truck mechanic, learn from ... Basic computer skills preferred for data entry into maintenance systems. Ability to work in non ...
Toronto, ON · On-site
CA$27 - CA$28/hr
This is a great entry level position to start your career as a diesel truck mechanic, learn from ... Basic computer skills preferred for data entry into maintenance systems. Ability to work in non ...
Mississauga, ON · Hybrid
CA$40K - CA$60K/yr
... * Entry-level opportunity requiring no prior experience, with previous hearing aid ANSI testing ... Basic computer skills and good hand-eye coordination for connecting instruments with programming ...
Mississauga, ON · Hybrid
CA$40K - CA$60K/yr
... * Entry-level opportunity requiring no prior experience, with previous hearing aid ANSI testing ... Basic computer skills and good hand-eye coordination for connecting instruments with programming ...
Brampton, ON · On-site
CA$27.05/hr
Manage your service calls and documentation via company systems (computer/mobile), including ... Network troubleshooting experience and solid understanding of operating systems. * Strong ...
Brampton, ON · On-site
CA$27.05/hr
Manage your service calls and documentation via company systems (computer/mobile), including ... Network troubleshooting experience and solid understanding of operating systems. * Strong ...
... of networked devices (Routers, IP Protocols, etc.) • Perform service tasks in a timely and ... Basic computer knowledge • Knowledge of basic signal flow for audio, video and control • ...
... of networked devices (Routers, IP Protocols, etc.) • Perform service tasks in a timely and ... Basic computer knowledge • Knowledge of basic signal flow for audio, video and control • ...
Markham, ON · On-site
... of networked devices (Routers, IP Protocols, etc.) • Perform service tasks in a timely and ... Basic computer knowledge • Knowledge of basic signal flow for audio, video and control • ...
Markham, ON · On-site
... of networked devices (Routers, IP Protocols, etc.) • Perform service tasks in a timely and ... Basic computer knowledge • Knowledge of basic signal flow for audio, video and control • ...
Now, thanks to our growth, we need a new IT Support Technician help us continue our upwards ... Setup/Install/Configure computer hardware, networking, software, operating system software and line ...
Quick apply
Now, thanks to our growth, we need a new IT Support Technician help us continue our upwards ... Setup/Install/Configure computer hardware, networking, software, operating system software and line ...
... devices in a network environment. * Some of these positions may be itinerant and reliable ... computer databases and provide guidance in locating materials. * Encourage an interest ...
... devices in a network environment. * Some of these positions may be itinerant and reliable ... computer databases and provide guidance in locating materials. * Encourage an interest ...
Basic computer proficiency; CRM experience is a plus * Previous sales or customer service ... Therefore, we aim to inspire everyone in our network to help Make Tomorrow Better. At AO Globe Life ...
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Basic computer proficiency; CRM experience is a plus * Previous sales or customer service ... Therefore, we aim to inspire everyone in our network to help Make Tomorrow Better. At AO Globe Life ...
Toronto, ON · Hybrid
CA$47K - CA$78K/yr
The typical hiring range for this position is between $47,544 and $78,090 CAD per year; the base ... professional network. Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s ...
Toronto, ON · Hybrid
CA$47K - CA$78K/yr
The typical hiring range for this position is between $47,544 and $78,090 CAD per year; the base ... professional network. Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s ...
Scarborough, ON · On-site
CA$24 - CA$26/hr
We leverage our global network to foster positive relationships that make a lasting difference in ... Basic computer skills for data entry, reporting, and QC documentation Compensation $24.00 - $26.00 ...
Scarborough, ON · On-site
CA$24 - CA$26/hr
We leverage our global network to foster positive relationships that make a lasting difference in ... Basic computer skills for data entry, reporting, and QC documentation Compensation $24.00 - $26.00 ...
Toronto, ON · Hybrid
CA$47K - CA$78K/yr
The typical hiring range for this position is between $47,544 and $78,090 CAD per year; the base ... professional network. Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s ...
Toronto, ON · Hybrid
CA$47K - CA$78K/yr
The typical hiring range for this position is between $47,544 and $78,090 CAD per year; the base ... professional network. Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s ...
$20K - $24.3K
2% of jobs
$24.3K - $28.6K
9% of jobs
$28.6K - $32.9K
13% of jobs
$33.2K is the 25th percentile. Wages below this are outliers.
$32.9K - $37.2K
20% of jobs
The median wage is $38K / yr.
$37.2K - $41.5K
32% of jobs
$41.5K - $45.8K
10% of jobs
$45.8K - $50.1K
6% of jobs
$50.1K - $54.4K
3% of jobs
$54.4K - $58.7K
2% of jobs
$58.7K - $63K
1% of jobs
$63K - $67.3K
1% of jobs
$20K
$41K
$67.3K
| Aspect | Entry Level Computer Network Technician | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA Network+, Cisco CCNA (entry-level) | CompTIA Network+, Cisco CCNA (entry-level) |
| Work Environment | Data centers, offices, troubleshooting hardware/software | Help desks, remote support, troubleshooting network issues |
| Employer & Industry Usage | IT departments, telecom companies, service providers | IT support firms, corporate IT teams, managed service providers |
Both roles often require similar certifications and work in comparable environments, focusing on maintaining and troubleshooting network hardware and software. The main difference lies in their focus: Entry Level Computer Network Technicians typically handle hands-on hardware setup and physical network issues, while Network Support Specialists often provide remote or help desk support for network problems. Both roles serve essential functions in maintaining network infrastructure at the entry level.
Role: To provide the first line of support for all computer related Software/Hardware and telecommunications requests.
Duties and Responsibilities:
Answer, evaluate and prioritize incoming telephone calls, voicemail, email system requests.
Undertake first line diagnostics over the phone to determine and resolve PC/peripherals & hardware/software issues.
Respond and resolve basic end-user requests in the areas of software, hardware, networking and telecommunications immediately before dispatching or escalating unresolved issues to Field Tech Support Staff or Technical Support Staff
Open help desk ticket using the appropriate tracking software. Log all incoming requests and steps taken towards resolution. Document and complete detailed service requests on the system
Manage service tickets by tracking service calls from initiation through to completion, ensuring that all service tickets have been closed on the system when all calls have been completed and that the client is satisfied.
Manage problem recognition, research, isolation, resolution and follow-up on all tickets/requests. Escalate problems or issues as needed to Field Service Technicians.
Maintain network user security profiles including passwords and systems access.
Perform work on revolving day/night shifts.
Technical Skills:
Must possess PC troubleshooting knowledge, for both hardware and software.
Must possess mobile support knowledge, for both hardware and software.
A+, CCNA and CompTIA an asset
Requirements:
College Diploma or University Degree in Information Technology preferred but will consider applicants with equivalent work-related experience.
Understanding of IT Helpdesk Call Logging software and procedures.
2 - 3 years related experience within a service-based industry.
Previous quality assurance, scheduling or escalation experience an asset.
Must possess strong customer service attitude and interpersonal skills.
Must possess excellent written and verbal communication skills.
Ability to work effectively within tight timelines.
Ability, willingness and availability to work rotating shifts to support client company users with 24/7 service.
Physical Requirements:
Ability to use and read computer screens for several hours each shift, up to and including the entire shift.
Ability to communicate orally with customers, vendors, management, and coworkers is crucial. Regular use of phone and email for communication is essential. Hearing and vision correctable to within normal ranges is essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.
The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office occasionally (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required.
Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks.
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., picking up and carrying binders, laptops) may be required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners)
This position is based in Markham, Ontario.
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