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Entry Level Computer Information Technology Jobs in Madison, AL

i3

Mid-Level Systems Administrator

Huntsville, AL · On-site

$68K - $110K/yr

Bachelor's degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree. * 2-7 years of relevant ...

i3

Mid-Level Systems Administrator

Huntsville, AL · On-site

$68K - $110K/yr

Bachelor's degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree. * 2-7 years of relevant ...

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Entry Level Computer Information Technology information

See Madison, AL salary details

$30K

$43.3K

$56.9K

How much do entry level computer information technology jobs pay per year?

As of Sep 11, 2026, the average yearly pay for entry level computer information technology in Madison, AL is $43,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $49,700.00 per year, depending on experience, location, and employer.

What is an entry level computer information technology?

An Entry Level Computer Information Technology job is a starting position in the IT field, typically requiring basic technical skills and knowledge of computer systems, networking, or software. These roles often include technical support, system administration, or help desk support. Employers may seek candidates with certifications like CompTIA A+ or a degree in IT-related fields. Responsibilities can include troubleshooting hardware and software issues, assisting with network setups, and managing basic cybersecurity tasks. These jobs provide valuable hands-on experience and a foundation for career growth in IT.

What are typical daily responsibilities for someone in an entry level computer information technology role?

In an Entry Level Computer Information Technology position, your daily tasks may include diagnosing and resolving hardware or software issues, assisting end-users, maintaining system and network functionality, and updating technical documentation. You might also install or configure devices, monitor cybersecurity alerts, and support routine IT maintenance activities under the supervision of more senior staff. Collaboration with teammates and other departments is often part of the job, ensuring business needs are met efficiently. These experiences help you develop valuable troubleshooting and communication skills while laying the groundwork for future IT career advancement.

What are the key skills and qualifications needed to thrive in an entry level computer information technology position?

To succeed in an Entry Level Computer Information Technology position, you typically need foundational knowledge in computer systems, networking, troubleshooting, and a relevant associate's or bachelor's degree. Familiarity with operating systems (such as Windows and Linux), basic networking tools, and certifications like CompTIA A+ or Network+ are commonly required. Strong analytical thinking, communication skills, and an eagerness to learn make candidates stand out. These skills are critical for effectively supporting technology users, resolving technical issues, and adapting to new systems in a dynamic IT environment.

Do entry level computer information technology jobs still exist?

Yes, entry-level computer information technology jobs continue to be available, often requiring basic skills in hardware, software, and networking, along with certifications like CompTIA A+ or Network+. These roles typically involve troubleshooting, support, and maintenance tasks in various organizations and are essential for building experience in the IT field.

How to get an entry level computer information technology job with no experience?

To secure an entry-level computer information technology job with no experience, focus on building foundational skills through online courses, certifications like CompTIA A+ or Network+, and hands-on practice with hardware and software. Internships, volunteering, or personal projects can also demonstrate your abilities to employers and improve your chances of getting hired.

What are the easiest entry-level computer information technology jobs?

Entry-level computer information technology jobs that are generally considered easier to start include help desk technician, IT support specialist, and computer support technician. These roles typically require basic troubleshooting skills, familiarity with common operating systems, and customer service abilities, often with minimal certification requirements such as CompTIA A+.

What are popular job titles related to Entry Level Computer Information Technology jobs in Madison, AL?

For Entry Level Computer Information Technology jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Information Technology jobs in Madison, AL look for?

The top searched job categories for Entry Level Computer Information Technology jobs in Madison, AL are:

What cities near Madison, AL are hiring for Entry Level Computer Information Technology jobs?

Cities near Madison, AL with the most Entry Level Computer Information Technology job openings:

Entry Level Computer Information Technology jobs near you
Infographic showing various Entry Level Computer Information Technology job openings in Madison, AL as of September 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Nights. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $43,274 per year, or $20.8 per hour.

IT Customer Service Technician

Redstone Arsenal, AL • On-site

Agile Defense
IT Services • 201 - 500 employees
Learn more about Agile Defenseexternal

Full-time

Re-posted 8 days ago

Key responsibilities

  • Respond to end user support requests, diagnose IT issues, and escalate as needed.

  • Provide technical guidance on computer hardware and software, including installation, operation, and troubleshooting.

  • Operate and assist with computer equipment, video teleconferencing, and meeting support activities.

Job description

About Agile Defense
 
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
 
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 1772
Job Title: IT Customer Service Technician
Location: On-Site, Redstone Arsenal, AL
Clearance Level: Secret, Must Have Clearance to Start
Required Certification(s): Must be IAT Level I (A+ce, Net+ce; Security+ce preferred) certified 
Job Description

JOB DUTIES AND RESPONSIBILITIES

  • End user support, ticket response, resolution, and escalation for apps/SP.
  • Respond to inquiries from computer users and assist in resolving IT problems. Diagnose computer hardware and software issues.
  • Respond to telephone calls and utilize the automated service desk to assist customers with computer/software problems.
  • Diagnose the nature of the problem and walk the customer through the problem-solving steps.
  • Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting.
  • Be proficient in the software and hardware used by the government. Be able to readily provide guidance and resolve issues.
  • Provide technical assistance support services, including receiving, logging, routing, resolving trouble calls, and follow-up reporting.
  • Operate and provide technical assistance on computer equipment, including desktops, laptops,
    portable computers, high-speed printers, scanners, plotters, printers, mobile devices, and other specialized computer equipment.
  • Operate and assist with Video Teleconferencing (VTC) and meeting equipment
  • Other duties as assigned to support overall IT operations and team goals in support of the mission
Education and Background
  • High School Diploma / GED.
Required Skills
  • Must have an active Secret clearance 
  • Must be able to obtain Security+ certification within 6 months of start
  • Must have at least 2 years of experience in IT or Technical Customer Service
Preferred Skills
  • IAT Level I (A+ce, Net+ce; Security+ce preferred) certified
  • Experience with Active Directory, Windows 11, Beyond Trust, technical understanding of MS Office
  • Experience with SCCM (Systems Center Configuration Manager)
  • Experience with VPN (Virtual Private Network) and VTC (Video Teleconference)
  • Experience with Windows11 tool, RDP (Remote Desktop Protocol)
  • Experience troubleshooting laptops, printers, and cell phones.
  • Some IT experience, preferably DoD/W
  • Excellent Customer Service skills.
  • Professional demeanor and appearance.
  • Good communication skills.
  • Must be able to work with a diverse and dynamic team.
  • Time management
  • Flexibility with time and availability to support the mission
  • Other duties as assigned to support the mission
Working Conditions

Environmental Conditions

  • 100% Onsite Support Required. Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Typical Physical Requirements

  • Ability to remain in a stationary position (sitting/standing) for extended periods, up to [4] hours
  • Ability to operate a computer and other office equipment, including frequent use of hands for typing
  • Ability to communicate effectively in person, by phone, and in writing
  • Occasionally move about the office to access files, equipment, or attend meetings
  • Visual acuity sufficient to read printed and electronic documents, and to view a computer screen for extended periods.
Our Core Values
 
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. 
 
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
 
  • Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
  • Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
  • Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
  • Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
  • Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
  • Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.