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Entry Level Computer Information Systems Jobs in Birmingham, AL

Pwc

AI Engineer

Birmingham, AL · On-site

$55K - $187K/yr

... Information Science, Computer Engineering, Computer Management, Management Information Systems ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

General Informatics

Systems Engineer

Birmingham, AL · On-site

Understanding of IT security principles * Excellent customer service skills Technical Skills ... Some periods of time may be spent in computer room and communications equipment spaces for ...

General Informatics

Systems Engineer

Birmingham, AL · On-site

Understanding of IT security principles * Excellent customer service skills Technical Skills ... Some periods of time may be spent in computer room and communications equipment spaces for ...

Nexera

Entry Level Remote Sales Role

Birmingham, AL · Remote

$1.5K - $5.3K/wk

Contact warm inbound leads -- people who have already requested information about protecting their ... Step-by-step training system designed specifically for new agents * Weekly pay on every closed sale ...

Quanta Services

Drafter - Substation

Birmingham, AL · On-site

Research information in catalogs, specifications, corporate standards, or other reference material ... entry level position in the electric utility industry. More experience performing detailed CAD ...

Quanta Services

Information Technology Intern

Birmingham, AL · On-site

$12.75 - $17.25/hr

Help monitor system performance and troubleshoot network connectivity issues * Assist with ... Currently pursuing a Bachelor's degree in Information Technology, Computer Science, Cybersecurity ...

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All JobsComputer Information Systems JobsEntry Level Computer Information Systems JobsEntry Level Computer Information Systems Jobs in Birmingham, AL

Entry Level Computer Information Systems information

See Birmingham, AL salary details

$33.3K

$67.7K

$109.7K

How much do entry level computer information systems jobs pay per year?

As of Aug 7, 2026, the average yearly pay for entry level computer information systems in Birmingham, AL is $67,670.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $87,600.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Computer Information Systems vs Network Technician?

AspectEntry Level Computer Information SystemsNetwork Technician
CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA Network+)
Work EnvironmentOffice settings, IT departments, support rolesNetwork labs, client sites, troubleshooting environments
Industry UsageBroad IT support, systems managementNetwork infrastructure setup and maintenance
Common Search IntentEntry level IT roles, support technician jobsNetwork troubleshooting, infrastructure roles

Entry Level Computer Information Systems roles focus on general IT support, systems management, and user support, often requiring broad technical knowledge. Network Technicians specialize in network infrastructure, troubleshooting, and maintenance, with a focus on networking hardware and protocols. Both roles often require similar certifications but differ in daily tasks and work environments.

What types of projects or tasks can I expect to work on as an entry level computer information systems professional?

As an Entry Level Computer Information Systems professional, you can expect to handle a variety of tasks such as assisting with system upgrades, troubleshooting basic hardware and software issues, supporting end users, and maintaining databases. You'll often collaborate with team members in IT support, network administration, or software development, depending on your organization's structure. This role provides exposure to different aspects of information systems, giving you valuable experience that can help you specialize or advance into higher-level positions as you build your skills.

What are the key skills and qualifications needed to thrive as an entry level computer information systems professional, and why are they important?

To thrive as an Entry Level Computer Information Systems professional, you need a solid understanding of information technology fundamentals, basic programming, and database management, often supported by a relevant degree or coursework. Familiarity with tools like SQL, Microsoft Office Suite, and introductory knowledge of network or ERP systems is common. Strong analytical thinking, problem-solving abilities, and effective communication skills set candidates apart in this role. These skills are essential for efficiently supporting IT operations, troubleshooting issues, and collaborating with technical and non-technical stakeholders.

What is an entry level computer information systems job?

Entry level computer information systems jobs are positions designed for individuals who are new to the field of IT and information systems. These roles typically involve tasks such as troubleshooting computer issues, supporting network infrastructure, assisting with database management, and maintaining software applications. Entry level positions often include titles like IT support specialist, help desk technician, or junior systems analyst. They provide foundational experience and a pathway to more advanced roles in technology. Most positions require at least an associate's or bachelor's degree in computer information systems or a related field.
What are the most commonly searched types of Computer Information Systems jobs in Birmingham, AL? The most popular types of Computer Information Systems jobs in Birmingham, AL are:
What job categories do people searching Entry Level Computer Information Systems jobs in Birmingham, AL look for? The top searched job categories for Entry Level Computer Information Systems jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Entry Level Computer Information Systems jobs? Cities near Birmingham, AL with the most Entry Level Computer Information Systems job openings:
Entry Level Computer Information Systems jobs near you
Infographic showing various Entry Level Computer Information Systems job openings in Birmingham, AL as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 1% Temporary, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,670 per year, or $32.5 per hour.

ERP Systems Support Coordinator

Highlands College

Birmingham, AL • On-site

Full-time

Posted 29 days ago

Job description

Summary of Responsibilities:
The ERP Systems Support Coordinator serves as a key operational resource, supporting the day-to-day administration, maintenance, and use of Highlands College's enterprise systems, a Christian faith-based institution. This role provides front-line support to users, manages system access and configuration tasks, assists with data entry and data integrity initiatives, and helps ensure that institutional systems operate efficiently and accurately. The coordinator works closely with departments across the college to resolve issues, improve business processes, provide training and documentation, and support reporting and operational needs. By serving as a bridge between end users and technology systems, this position helps maximize system effectiveness, improve the user experience, and strengthen the infrastructure that supports student success and organizational excellence.
Specific Duties and Responsibilities:
End-User Support
  • Serves as the primary point of contact for Tier 1 support requests related to operating technology platforms, triaging and resolving common issues in a timely manner.
  • Escalates complex or unresolved issues with thorough documentation of the issue, steps taken, and relevant system context.
  • Monitors and manages the support ticket queue, ensuring requests are acknowledged, categorized, and tracked through to resolution.
  • Maintains a positive and service-oriented relationship with end users across all departments.

System Administration Support
  • Assists with routine system administration tasks, including user account management, access provisioning and deprovisioning, and role assignments across supported platforms.
  • Supports system upgrade and patch activities by assisting with pre- and post-release testing, documentation, and end-user communication.
  • Helps maintain system configuration records, change logs, and process documentation under the direction of the ERP Systems Director.
  • Performs routine system health checks and reports anomalies or performance concerns.

Data Entry & Data Integrity
  • Assists with data entry, data cleanup, and routine data quality audits across operating systems.
  • Identifies and flags data discrepancies or integrity issues for review and remediation.
  • Supports the preparation of ad hoc data extracts and basic reports as directed by the ERP Systems Director or departmental stakeholders.
  • Helps maintain accurate user records, course data, enrollment data, and system-generated records within supported platforms.

Documentation & Training Support
  • Assists in developing and maintaining user guides, knowledge base articles, how-to documentation, and standard operating procedures (SOPs) for supported systems.
  • Supports end-user training efforts by helping prepare training materials, scheduling sessions, and providing hands-on assistance during or following group training.
  • Keeps documentation current as systems are updated, ensuring resources remain accurate and accessible to end users.

Platform-Specific Support
  • Supports technology platform operations by assisting with user access management, configuration tasks, and issue resolution under the ERP System Director's guidance.
  • Assists with platform maintenance, including data entry, record management, and basic workflow troubleshooting.
  • Helps manage Student Information System (SIS) user accounts and supports enrollment, registration, and records-related inquiries in coordination with the Registrar and related offices.
  • Supports Learning Management System (LMS) operations by assisting with user account setup, course shell management, and basic troubleshooting for faculty, staff, and students.

Vendor & Stakeholder Communication
  • Assists in communicating with vendors and external support teams by submitting support cases, gathering information, and tracking case status.
  • Coordinates with internal departments to gather feedback on system issues, communicate updates, and relay resolution status for open support requests.

Other Duties:
  • Participate in ministry at Church of the Highlands and Highlands College by leading small groups.
  • Affirm and uphold the Statement of Faith and the Core Values and DNA of the College, exemplifying all by word and lifestyle.

Qualifications
Required Qualifications:
  • High School Diploma or State-Issued Equivalency.
  • Strong customer service skills with the ability to communicate technical information clearly to non-technical users.
  • Detail-oriented with strong organizational skills and the ability to manage multiple tasks and open tickets simultaneously.
  • Effective written and verbal communication skills.
  • Demonstrated ability to follow established processes, escalate appropriately, and work under the direction of a senior technical resource.

Preferred Qualifications:
  • Associate's degree or higher in Information Technology, Computer Science, Information Systems, Business Administration, or a related field; or equivalent combination of education and relevant experience.
  • 1-2 years of experience in a technical support, help desk, or systems administration role; experience with enterprise software or institutional platforms is a plus.
  • Basic familiarity with enterprise software platforms such as ERP systems, CRM tools, Student Information Systems, or Learning Management Systems.
  • Experience in a higher education setting with exposure to student services, enrollment, or academic operations.
  • Familiarity with Anthology Student.
  • Familiarity with Blackboard Ultra.
  • Familiarity with Encoura Engage.
  • Experience with Encoura Reach or a comparable enrollment CRM platform.
  • Basic knowledge of FERPA and data privacy standards applicable to student records.
  • Experience using ticketing or IT service management (ITSM) systems such as Zendesk, ServiceNow, or similar platforms.
  • Exposure to data entry, reporting tools, or basic query functions in database-driven systems.

Knowledge, Skills & Abilities:
  • Working knowledge of common software platforms and their role in organizational workflows.
  • Ability to diagnose and resolve common end-user system issues with training and recognize when escalation is required.
  • Strong attention to detail and commitment to data accuracy and quality.
  • Customer service orientation with a proactive, helpful approach to technical support.
  • Ability to work independently on routine tasks, collaboratively, and cross-functionally.
  • Willingness to learn new systems, tools, and processes as institutional needs evolve.
  • Strong time management skills with the ability to prioritize a varied workload in a fast-paced environment.
  • Strong customer service skills with the ability to communicate technical information clearly to non-technical users.
  • Detail-oriented with strong organizational skills and the ability to manage multiple tasks and open tickets simultaneously.
  • Effective written and verbal communication skills.
  • Demonstrated ability to follow established processes, escalate appropriately, and work under the direction of a senior technical resource.

Physical Demands:
This position is an in-person, office-based position. Occasional evening or weekend availability may be required to support system maintenance, upgrades, or critical end-user issues. The role requires extended periods of sitting and computer use and occasional lifting of equipment up to 25 lbs.
Direct Reports:
  • This position is not a team lead for any Highlands College teammates.

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