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Entry Level Client Representative Jobs in Philadelphia, PA

OCA

Client Experience Representative - Hybrid

Trenton, NJ · Hybrid

$19.23 - $20/hr

Client Experience Representative - Bilingual Schedule: M-Th 9:00 AM-5:00 PM | Friday 8:30 AM-4:30 ... This is an entry-level role perfect for someone with "2 + Years' previous customer service ...

dbHMS

Entry Level Mechanical Engineer

Philadelphia, PA · On-site

$60K - $70K/yr

Entry Level Mechanical Engineer Firm Overview Do more than just build! At dbHMS, we are a ... client reps, architects, and MEP engineers in creating designs for all kind of spaces. Our dynamic ...

dbHMS

Entry Level Mechanical Engineer

Philadelphia, PA · Hybrid

$60K - $70K/yr

Entry Level Mechanical Engineer Firm Overview Do more than just build! At dbHMS, we are ... client reps, architects, and MEP engineers in creating designs for all kind of spaces. Our dynamic ...

MTM LLC

Entry Level Sales - Base + Commission

Trenton, NJ · On-site

$75K - $120K/yr

Our Client is a premier provider of customized home remodeling solutions, dedicated to enhancing ... As an Entry Level Sales Rep, you will play a vital role in driving our marketing efforts and ...

MTM LLC

Entry Level Sales - Base + Commission

Trenton, NJ · On-site

$75K - $120K/yr

Our Client is a premier provider of customized home remodeling solutions, dedicated to enhancing ... As an Entry Level Sales Rep, you will play a vital role in driving our marketing efforts and ...

Dostal Consulting Group

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Marketing and Sales Representative ENTRY LEVEL

Conshohocken, PA · On-site

$850 - $1.5K/wk

As an Entry-Level Sales and Marketing Representative, you will play a key role in helping our sales ... client retention Responsibilities: * Present and sell company products and services to new and ...

Dostal Consulting Group

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Marketing and Sales Representative ENTRY LEVEL

Conshohocken, PA · On-site

$850 - $1.5K/wk

As an Entry-Level Sales and Marketing Representative, you will play a key role in helping our sales ... client retention Responsibilities: * Present and sell company products and services to new and ...

The Bartlett Acquisitions Group Inc

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Entry Level Sales Account Manager

Philadelphia, PA · On-site

$800 - $1.5K/wk

Entry Level Sales Account Manager Level Up Philly Location: Philadelphia, PA Job Type: Full-Time | ... Represent client products and services professionally * Learn sales and account management ...

The Bartlett Acquisitions Group Inc

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Entry Level Sales Account Manager

Philadelphia, PA · On-site

$800 - $1.5K/wk

Entry Level Sales Account Manager Level Up Philly Location: Philadelphia, PA Job Type: Full-Time | ... Represent client products and services professionally * Learn sales and account management ...

UniFirst

Entry Level Sales Representative

Croydon, PA · On-site

Represent a trusted brand with high customer retention * Be part of a supportive sales team that ... Maintain and update CRM with accurate client information and activity * Meet or exceed monthly and ...

UniFirst

Entry Level Sales Representative

Croydon, PA · On-site

Represent a trusted brand with high customer retention * Be part of a supportive sales team that ... Maintain and update CRM with accurate client information and activity * Meet or exceed monthly and ...

UniFirst

Entry Level Sales Representative

Croydon, PA · On-site

$52K - $120K/yr

Represent a trusted brand with high customer retention * Be part of a supportive sales team that ... Maintain and update CRM with accurate client information and activity * Meet or exceed monthly and ...

UniFirst

Entry Level Sales Representative

Croydon, PA · On-site

$52K - $120K/yr

Represent a trusted brand with high customer retention * Be part of a supportive sales team that ... Maintain and update CRM with accurate client information and activity * Meet or exceed monthly and ...

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All JobsClient Representative JobsEntry Level Client Representative JobsEntry Level Client Representative Jobs in Philadelphia, PA

Entry Level Client Representative information

See Philadelphia, PA salary details

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How much do entry level client representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level client representative in Philadelphia, PA is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What does an entry level client representative do?

An Entry Level Client Representative is responsible for assisting clients with their needs, providing information about products or services, and helping resolve any issues they may have. This role often involves communicating with clients via phone, email, or in person, and working as a liaison between the client and the company. They also assist in building positive relationships with clients to ensure customer satisfaction and may support the sales team with administrative tasks. This position is a great starting point for those interested in customer service or sales careers.

What are the key skills and qualifications needed to thrive as an entry level client representative, and why are they important?

To thrive as an Entry Level Client Representative, you need strong communication skills, basic sales or customer service knowledge, and at least a high school diploma or equivalent. Familiarity with CRM software, standard office applications, and point-of-sale systems is often required. Outstanding interpersonal skills, problem-solving abilities, and a positive attitude distinguish top performers in this role. These skills and qualities are essential for building client relationships, ensuring customer satisfaction, and contributing to business growth.

What are some common challenges faced by entry level client representatives, and how can they be overcome?

Entry Level Client Representatives often encounter challenges such as managing high volumes of client inquiries, adapting to different client personalities, and quickly learning company products or services. Success in this role requires strong communication skills, patience, and the ability to stay organized under pressure. Many organizations provide training and mentorship to help new representatives develop these skills, and team collaboration is encouraged to share best practices and problem-solving strategies. Building confidence through practice and seeking feedback from more experienced colleagues can also make the transition smoother.
Entry Level Client Representative jobs near you
Infographic showing various Entry Level Client Representative job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $39,453 per year, or $19 per hour.

Client Experience Representative - Hybrid

OCA

Trenton, NJ • Hybrid

$19.23 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Client Experience Representative - Bilingual

Schedule: M–Th 9:00 AM–5:00 PM | Friday 8:30 AM–4:30 PM

Work Style: "Hybrid Flexibility" – Currently "Office days 1 time per month" (Requirement subject to change).

About OCA:

Join a "thriving, NJ-based company with 40+ years of success!" OCA is a leader in benefits administration, and we're looking for passionate people to join our team. We're dedicated to providing "top-notch service and building lasting relationships" with our clients. As we expand, we are seeking a talented "Client Experience Representative I" who is a pro at balancing professional communication with technical data management.

Why Join Our Team?

We are looking for a motivated "Client Experience Representative I" to join our growing department. This is an entry-level role perfect for someone with "2 + Years’ previous customer service experience" who wants to dive into the benefits administration industry. We offer a supportive environment, top-tier benefits, and a schedule designed for true "work-life balance."


What You Will Do:

  • "Confer with customers by telephone and email" regarding COBRA, HRA, FSA, Commuter, and HSA inquiries.
  • "Retain records of client interactions, recording details of inquiries, complaints, comments, and action taken."
  • Manage FSA dependents and order debit cards within the "Alegeus" system.
  • Provide training to clients on the use of our "secure web portal."
  • Ensure all interactions remain compliant with "State and Federal regulations" including "HIPAA."

Ready to Make a Difference?

This position reports to the "VP, Client Experience." If you are professional, courteous, and ready to provide an exceptional experience to our "existing client base," apply today!

#ZR

Requirements

Qualifications & Skills:

  • Education: High school diploma/GED required; Bachelor’s degree in business preferred.
  • Experience: Must have "2 + Years’ previous customer service experience."
  • Remote Experience: "Previous WFH (Work From Home) experience preferred."
  • Technical: Proficiency in MS Office (Excel/Word). Experience with "ZOHO" is preferred.
  • Mindset: A strong "customer service orientation" and the "ability to be resourceful and find alternative solutions."
  • Organization: Ability to "multi-task, prioritize and stay organized in a fast-paced environment."


Benefits

Your Fantastic Benefits:

  • 100% Company-Paid Premiums: We cover "100% of the cost for Medical, Dental, and Vision" for Single coverage.
  • Retirement & Savings: "401K with Company Match" to help you save for the future.
  • Additional Benefits: We offer "HRA and FSA" and Life Insurance.
  • Generous Time Off: PTO + "9 paid holidays" (including the day after Thanksgiving!).
  • Work-Life Balance: M–Th 9:00 AM–5:00 PM, and Friday 8:30 AM–4:30 PM.
  • Hybrid Environment: High flexibility with only one required office day per month. (subject to change)


Company Description

We’re in business to help people!

With our roots dating back to our formation in 1983, we began as a full service employee benefit brokerage firm. At the request of one of our clients, we began providing Cafeteria Plan administrative services to our clients in 1986 and expanded our services to include Health Reimbursement Arrangements in 2004. As an established benefit broker, our founder made the critical decision to stop writing new insurance coverage and elected to focus on the administration of TPA services.

As a growing family-owned business, we recognize the value of partnering with the very best. To build our distribution system, OCA made a conscious effort to reach out to the best brokers and general agents. Back in 1997 for compliance purposes we retained what industry experts consider the preeminent legal counsel in our industry, Alston & Bird. We have coupled this with industry leading technology and a core philosophy that we hire, train, and develop employees that know they have one fundamental job to do; to help people!

Come join our team!

www.oca125.com

OCA logo

About OCA

Sourced by ZipRecruiter

Industry

Insurance services

Company size

51 - 200 Employees

Headquarters location

Mercerville, NJ, US

Year founded

1983

View All OCA Jobs