The Customer Logistics role is responsible for overseeing the efficient processing and management of domestic shipments. As an individual contributor reporting to the Operations Manager, this position coordinates logistics activities to ensure timely order fulfillment, accurate inventory tracking, and effective communication with customers. The role rarely requires travel and focuses primarily on domestic logistics operations.
Responsibilities
- Process orders accurately and in a timely manner
- Manage inventory levels and updates
- Track shipments and monitor delivery status
- Communicate with customers regarding order and shipment details
- Coordinate logistics activities between departments
- Resolve problems related to shipments and deliveries
- Maintain accurate documentation of logistics processes
Preferred Qualifications
- Entry-level experience in logistics
- Associate degree in Supply Chain Management or related field
- Knowledge of inventory management
- Experience with transportation coordination
- Strong customer service skills
- Effective problem-solving abilities
Company Description
4th & Heart (also styled as Fourth & Heart) is a small, privately held California-based food company (roughly 10–30 employees) best known for its grass-fed ghee products — clarified butter that's lactose-free, shelf-stable, high-smoke-point, and marketed as a "better butter" for cooking, baking, and health-focused diets like Keto, Paleo, and Whole30