Entry Level Claims Processor Jobs in Jacksonville, FL

Salary : $40,989.00 Annually
Location : City Hall - 117 West Duval Street, Jacksonville, FL
Job Type: Civil Service
Job Number: 2026-07253
Department: PUBLIC WORKS
Opening Date: 08/24/2026
Closing Date: 9/7/2026 11:59 PM Eastern
Job Description
Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!!
The Public Works Department is actively seeking an Associate Urban Forester.
Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.
This is an entry level support of urban forestry activities as it relates to county-wide tree planting projects and maintenance. The work requires knowledge of the techniques, methods, and procedures of urban forestry, arboriculture, botany, and horticultural which are learned on the job through specialized training. The work requires courtesy, tact, and effectiveness in dealing with others and the public to request or provide information, ask questions, or obtain clarification. The work is semi-routine in that tasks are covered by procedures or precedents, but some latitude is permitted to consider the most appropriate method, technique, or procedure to follow. Work is performed in both an office and field environment where risks and hazards are minimal, known, predictable, and controllable. Work requires skill in listening; communicating clearly and concisely, verbally, and in writing; ability to collect, analyze, and interpret data and effectively present ideas, concepts, recommendations, and conclusions. Operates a utility vehicle and standard office equipment such as computer, calculator and copier. Physical demands consist mainly of visually inspecting trees, using equipment and occasionally lifting objects weighing less than fifty (50) pounds. Work is performed under general supervision where the work assignments are varied and although subject to standard practices and procedures, the worker is permitted some latitude to set own priorities subject to supervisor's approval.
Examples of Work

• Conducts field studies, compiles data, and prepares recommendations.
• Monitors planting projects.
• Prepares and maintains computerized record systems of studies and projects.
• Assists in the preparation and analysis of data and information.
• Operates a computer using word processing, spreadsheet, related software applications including but not limited to (Excel, Word, PowerPoint & Outlook).
• Maintains a database and inventory of the City's trees.
• Responds to citizen right-of-way planting requests through the MyJax System.
• Responds to public damaged tree claims and assists with the replanting of trees.
• Demonstrates proficiency in the City of Jacksonville's competencies.
• Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of the techniques, methods, and procedures used in botany, arboriculture and horticultural.
• Knowledge of urban forestry practices, including planting.
• Knowledge of methods, materials, equipment, and tools used in urban forestry operations.
• Knowledge of basic species of trees and of their growth, maintenance conditions, and needs.
• Knowledge of soils, fertilizers and methods of plant cultivation compatible with local environmental conditions.
• Skill in word processing and database management.
• Ability to communicate, work cooperatively & effectively with a diverse population, including but not limited to, elected officials, superiors & staff.
• Ability to work independently and as part of a team.
• Ability to conduct field studies, compile data, and prepare recommendations and reports.
• Ability to maintain accurate records and files.
• Ability to operate a utility vehicle and standard office equipment such as a computer, calculator, and copier utilizing word processing and spreadsheet applications.

Open Requirements/Supplemental Information

• Two (2) year combination of education and/or experience in urban forestry support work or current enrollment in a two or four-year college-level arboriculture, urban forestry, horticulture, or closely related program.

LICENSING/CERTIFICATION/REGISTRATION:

• A valid driver's license is required prior to appointment and must be maintained during employment in this class.
• Must qualify prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville Certification as a Public Driver.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blackout, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.
The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make "" a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.
Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:
If a candidate believes he or she was not afforded the veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email:
The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes
• No

02
Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes
• No

03
The budgeted annual salary for this position is $40,989.00. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

• Yes
• No

04
Are you currently enrolled in a two or four-year college-level arboriculture, urban forestry, horticulture, or closely related program?

• Yes
• No

05
Do you have two (2) year combination of education and/or experience in urban forestry support work?

• Yes
• No

06
Provide a detailed description (at least 3-4 complete sentences) of your experience. (Note: This MUST also be listed on your resume/application to receive credit.)
07
Indicate the organization(s) where you gained this experience. (Note: This MUST also be listed on your resume/application to receive credit.)
08
Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

• FL Class A Commercial Driver License (CDL)
• FL Class B Commercial Driver License (CDL)
• FL Class C Commercial Driver License (CDL)
• FL Class E Driver License
• GA Standard Driver's License
• GA Class A Commercial Driver's License (CDL)
• GA Class B Commercial Driver's License (CDL)
• GA Class C Commercial Driver's License (CDL)
• License from another State.
• Learner Permit
• My license is currently invalid.
• I do not possess any type of Driver's License.

09
If you have a State of FL license, does your license currently have one or more of these restrictions?

• C or 1 - Business Purpose Only
• D or H - Employment Purposes
• P or 2 - Probation Interlock Device
• S or I - Other Restriction
• Two or more of these restrictions.
• I have an out of state license.
• None of the above.

10
Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

• Yes
• No

11
Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

• Yes
• No

12
Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

• Yes
• No

13
I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

• Yes, the City of Jacksonville has my consent to check my driver's license.
• No, I do not wish to give consent to the City of Jacksonville to check my driver's license.
• I do not possess a valid driver's license.

14
Provide your full Driver's License or Identification number. For out of state license, please include the state. PLEASE NOTE: Florida driver's license numbers are changing. Provide your most recently issued number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.
15
If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS.Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
• No, I am not claiming veterans preference and this does not apply to me.

Required Question