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Entry Level Claims Adjuster Trainee Jobs in Raleigh, NC

Entry Level Claims Adjuster Trainee information

See Raleigh, NC salary details

$28.2K

$31.6K

$34K

How much do entry level claims adjuster trainee jobs pay per year?

As of Jul 27, 2026, the average yearly pay for entry level claims adjuster trainee in Raleigh, NC is $31,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,100.00 and $33,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Claims Adjuster Trainee, and why are they important?

To thrive as an Entry Level Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and at least a high school diploma or equivalent, with some positions preferring a bachelor's degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster's license or willingness to obtain one is typically required. Excellent communication, negotiation, and emotional intelligence help build rapport with clients and manage stressful situations. These skills ensure accurate claim assessments, efficient resolution, and positive customer experiences in a fast-paced insurance environment.

What does a claims adjuster trainee do?

A claims adjuster trainee assists experienced adjusters in evaluating insurance claims by reviewing reports, inspecting damages, and determining coverage and settlement amounts. They learn to analyze evidence, communicate with claimants, and use claims management software as part of their training process.

Can I get a claims adjuster job with no experience?

Entry level claims adjuster trainee positions often do not require prior experience, as employers typically provide on-the-job training. However, having a high school diploma or equivalent, strong communication skills, and some knowledge of insurance or customer service can improve your chances of securing the role.

Is it worth becoming a claims adjuster?

Becoming an entry-level claims adjuster can be a worthwhile career choice as it offers opportunities for skill development in areas like investigation, negotiation, and claims processing. The role typically requires strong communication skills, attention to detail, and sometimes licensing or certification, with potential for career advancement into senior adjuster or management positions.

What does an Entry Level Claims Adjuster Trainee do?

An Entry Level Claims Adjuster Trainee is responsible for learning how to investigate insurance claims, assess damages, and determine how much an insurance company should pay for a loss. They work under the supervision of experienced adjusters, assisting with reviewing documentation, interviewing claimants and witnesses, and preparing reports. Over time, trainees gain the skills needed to handle claims independently and ensure fair settlements according to company guidelines and policy terms.

What are some common challenges Entry Level Claims Adjuster Trainees face during their first year, and how can they overcome them?

Entry Level Claims Adjuster Trainees often encounter challenges such as managing a high volume of cases, learning complex insurance policies, and handling emotionally charged conversations with policyholders. To overcome these, new adjusters should take advantage of training resources, actively seek feedback from experienced colleagues, and develop strong organizational skills to keep track of multiple claims. Building effective communication and empathy will also help when dealing with customers in stressful situations, fostering trust and smoother claim resolutions.

Is there a demand for claims adjusters?

There is steady demand for claims adjusters, including entry-level trainees, due to ongoing insurance claims from natural disasters, accidents, and other incidents. The job market is expected to grow as insurance companies seek qualified professionals to handle claims efficiently, often requiring skills in investigation and customer service.

What is the difference between Entry Level Claims Adjuster Trainee vs Claims Adjuster?

AspectEntry Level Claims Adjuster TraineeClaims Adjuster
CertificationsNone required initially; may pursue licensing laterState licensing often required
Work EnvironmentTraining environment, supervised tasksIndependent claims assessment, field or desk work
ExperienceNo prior experience needed; entry-levelTypically requires some experience or licensing
Employer UsageTraining role within insurance companiesFull claims handling responsibilities

The Entry Level Claims Adjuster Trainee is an entry-stage role focused on training and learning the claims process, often without prior experience. A Claims Adjuster, on the other hand, handles claims independently, usually after completing licensing and gaining experience. The trainee role prepares individuals for the full claims adjuster position by providing foundational knowledge and supervised practice.

What are the most commonly searched types of Claims Adjuster Trainee jobs in Raleigh, NC? The most popular types of Claims Adjuster Trainee jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Claims Adjuster Trainee jobs? Cities near Raleigh, NC with the most Entry Level Claims Adjuster Trainee job openings:
Infographic showing various Entry Level Claims Adjuster Trainee job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $31,592 per year, or $15.2 per hour.
Auto Claims Representative

Auto Claims Representative

Auto-Owners Insurance

Raleigh, NC • On-site

Other

Retirement, PTO

Posted 2 days ago


Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 299 rated insurance


Job description

Claims Trainee

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements
Desired Skills & Experience
  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentiality and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs
Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.


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