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Entry Level Cisco Remote Jobs (NOW HIRING)

OPERATIONS TECHNICIAN II - PUB SEC

OR · Remote

$58K - $77K/yr

Foundational understanding of networking technologies aligned with entry-level Cisco and Juniper ... Benefits Bonus Structure #LI-Remote Requisition #: 342309 Life at Lumen Life at Lumen is human and ...

... Cisco, EMC, Dell Avaya etc. • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. • Bachelor's degree or ...

Entry Level Cisco Remote information

See salary details

$82.5K

$104.8K

$135.5K

How much do entry level cisco remote jobs pay per year?

As of Jun 6, 2026, the average yearly pay for entry level cisco remote in the United States is $104,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Cisco Remote vs Entry Level Network Technician?

AspectEntry Level Cisco RemoteEntry Level Network Technician
CertificationsCCNA, Cisco certificationsCompTIA Network+, CCNA often preferred
Work EnvironmentRemote, home-basedOn-site or remote, depending on employer
Industry UsageIT, networking, telecommunicationsIT, networking, infrastructure
Job FocusConfiguring Cisco devices remotely, troubleshootingInstalling, maintaining, troubleshooting network hardware

Entry Level Cisco Remote roles focus on configuring Cisco devices and troubleshooting remotely, often requiring Cisco certifications and offering remote work. Entry Level Network Technician positions involve hands-on hardware setup and maintenance, with similar certifications but may be on-site or hybrid. Both roles serve the IT and networking industry but differ mainly in work environment and specific job duties.

What are some common challenges faced by entry-level professionals in remote Cisco roles, and how can they overcome them?

Entry-level professionals in remote Cisco roles often face challenges such as limited hands-on access to networking hardware and the need for proactive communication with distributed teams. To overcome these, it's helpful to leverage Cisco's virtual labs and simulation tools for practical experience, and to regularly participate in team meetings and online forums to stay connected. Building strong time management skills and reaching out for mentorship or guidance from senior colleagues also helps new hires adapt and grow in a remote environment.

What are the key skills and qualifications needed to thrive as an Entry Level Cisco Remote professional, and why are they important?

To thrive as an Entry Level Cisco Remote professional, you need a foundational understanding of networking concepts, TCP/IP, and basic troubleshooting, often supported by a relevant degree or Cisco certifications like CCNA. Familiarity with Cisco networking hardware, remote management tools, and ticketing systems is typically required. Strong problem-solving abilities, effective communication, and a willingness to learn help you stand out in this role. These skills and qualities are essential for efficiently resolving network issues, supporting clients remotely, and building a successful career in IT networking.

What are entry level Cisco remote jobs?

Entry level Cisco remote jobs are positions that involve working with Cisco networking technologies, such as routers, switches, and security solutions, while allowing employees to work from home or another remote location. These roles are typically designed for individuals who are new to the networking field and may include titles like Network Support Technician, Junior Network Engineer, or Technical Support Specialist. Tasks often include troubleshooting network issues, assisting with network setup, and providing customer support. Employers often look for candidates with basic networking knowledge, familiarity with Cisco products, and relevant certifications such as the Cisco Certified Network Associate (CCNA). Remote positions allow for greater flexibility and can be a good starting point for building a career in IT networking.
Infographic showing various Entry Level Cisco Remote job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $104,820 per year, or $50.4 per hour.
OPERATIONS TECHNICIAN II - PUB SEC

OPERATIONS TECHNICIAN II - PUB SEC

Lumen Technologies

OR • Remote

$58K - $77K/yr

Other

Medical, Life

Posted 4 days ago


Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

4th of 76 rated telecommunications companies


Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

 The Operations Technician will work in a fast-paced, 24/7/365 environment supporting a Lumen SLED (State, Local, Educational) customer. This customer has unique requirements and support processes. 

The Main Responsibilities

Support 24/7/365 operations for customers. 

Monitor network devices using multiple platforms, including SolarWinds and Meraki Dashboard. 

Provide and maintain support services for internal teams in support of customer needs. 

Create and maintain trouble tickets for break/fix incidents, customer requests, and escalations.  Basic triage and customer support. 

Respond to team communications in a timely and professional manner. 

What We Look For in a Candidate

Knowledge of Cisco Meraki. 
Ability to obtain and maintain Public Trust suitability for the duration of employment with Lumen. 
Ability to communicate clearly with customers, Lumen support teams, and team members. 
Comfortable communicating professionally via phone, email, and Microsoft Teams. 
Willingness to work a shift-based schedule to support 24/7 coverage, including weekends and holidays. 

Preferred Qualifications: 

Associate degree in a related field, or equivalent experience in a high-paced NOC (Network Operations Center) environment. 
Foundational understanding of networking technologies aligned with entry-level Cisco and Juniper certifications. 
Familiarity with tools and technologies such as Cisco, Meraki, SDWAN, circuit testing, SolarWinds, and WebHelpDesk (or similar ticketing systems), as well as new technologies introduced to meet customer needs. 
Ability to work consultatively with others (e.g., establish rapport, ask effective questions, gather facts, present options, recommend solutions, follow up, and maintain a customer-focused approach). 
Demonstrated ability to work effectively in a dynamic team environment with changing requirements and competing priorities. 

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.


Location Based Pay Ranges
$58,038 - $77,520 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$61,047 - $81,396 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$63,954 - $85,272 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 

 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

  Learn more about Lumen's: Benefits

Bonus Structure

#LI-Remote

Requisition #: 342309

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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