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Entry Level Call Center Jobs in Union, NJ (NOW HIRING)

Sway

Entry Level Marketing Consultant

Jersey City, NJ · On-site

$40K - $60K/yr

Just a heads up, we specialize in events and promotions only, so no door-to-door, call center, or remote positions are available. This is a full-time gig, with a regular 8-hour shift, and the ...

Sway

Entry Level Marketing Consultant

Jersey City, NJ · On-site +1

$40K - $60K/yr

Just a heads up, we specialize in events and promotions only, so no door-to-door, call center, or remote positions are available. This is a full-time gig, with a regular 8-hour shift, and the ...

The LaSalle Group

Demand Planning Analyst

New York, NY · On-site

$50 - $60/hr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

The LaSalle Group

Video Editor (Contract)

Brooklyn, NY · On-site

$30 - $40/hr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

JLL

Tenant Service Representative

New York, NY · On-site

$28.85 - $31.25/hr

This entry-level positionprovidesan outstanding opportunity to launch your career in commercial property management, whereyou'llwork alongside experienced professionals who are committed to your ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Union, NJ

Entry Level Call Center information

See Union, NJ salary details

$11

$18

$25

How much do entry level call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level call center in Union, NJ is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Union, NJ? The most popular types of Call Center jobs in Union, NJ are:
What cities near Union, NJ are hiring for Entry Level Call Center jobs? Cities near Union, NJ with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Union, NJ as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,966 per year, or $18.3 per hour.

Dispatch - Customer Service

Diakon Logistics

Piscataway, NJ • On-site

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Salary: $17-$19 hour/DOE; plus bonus potential

Company Profile:

Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.

Job Overview:

In this dispatch/admin position, you will guide deliveries of merchandise and appliances to customers by coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the companys vision.

Responsibilities and Duties:

  • Provides administrative support for delivery operations.
  • Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
  • Answers a high volume of calls, screens calls, schedules appointments.
  • Heavy customer service and dispatching.
  • Route monitoring and communicating with delivery teams throughout the day.
  • Determine priorities and multi-tasks.
  • Maintains historical records by tracking and accurately recording information.
  • Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.

Skills/Requirements:

  • Bilingual with Spanish a plus.
  • Excellent computer skills with experience using Excel and MS Office applications.
  • Data Entry Skills, Thoroughness, Organization, Attention to Detail
  • Excellent written and verbal communication skills.
  • Dependable, with a strong focus on customer service and time management.
  • High school Diploma or GED required.

Schedule: Employees will work 5 days a week at this 6 days a week location.

This is an in-office position - no remote or hybrid options available.

Hourly Rate: $17-$19/hour, DOE + bonus potential.

Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.