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Weekend Call Center Jobs in Union, NJ (NOW HIRING)

SPS North America

Call Center Manager

New York, NY

What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Ability to work weekends, holidays, and varying shifts Physical Requirements * Ability to sit ...

thryvlgbt

Call Center Morning

Manhattan, NY

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

SPS North America

Call Center Manager

New York, NY

$26 - $28/hr

What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Ability to work weekends, holidays, and varying shifts Physical Requirements * Ability to sit ...

SPS North America

Call Center Manager

New York, NY · On-site

$26 - $28/hr

What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Ability to work weekends, holidays, and varying shifts Physical Requirements * Ability to sit ...

Bedford Stuyvesant Family Health Center

Be Seen First

Call Center Agent

Brooklyn, NY · On-site

$20/hr

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills and a focus on quality patient care. Ideal candidates should be reliable, energetic, self-motivated ...

TransCore

Call Center Manager

Union, NJ

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

MMC Group

Supervisor - Call Center

Manhattan, NY

$36K - $42K/yr

We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening ...

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

Ned's Home

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Call Center Sales Supervisor

Fairfield, NJ · On-site

$70K - $80K/yr

Monitor and manage key performance indicators (KPIs) and call center metrics * Analyze performance ... Monday-Friday with weekends and holidays as needed Company Description Ned's Home is currently ...

New

Ned's Home

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Call Center Sales Supervisor

Fairfield, NJ · On-site

$70K - $80K/yr

Monitor and manage key performance indicators (KPIs) and call center metrics * Analyze performance ... Monday-Friday with weekends and holidays as needed Company Description Ned's Home is currently ...

New

LEVINS DRUGS INC

Call Center Representative

Queens, NY

$17 - $20/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

LEVINS DRUGS INC

Call Center Representative

Queens, NY

$17 - $20/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

City of New York

Call Center Manager

Manhattan, NY · On-site

$100K - $125K/yr

The selected candidate will also be responsible for strengthening, stabilizing, and providing guidance to the Call Center Unit. Reporting to the Collections Unit Manager, the selected candidate ...

City of New York

Call Center Manager

Manhattan, NY · Hybrid

The selected candidate will also be responsible for strengthening, stabilizing, and providing guidance to the Call Center Unit. Reporting to the Collections Unit Manager, the selected candidate ...

LEVINS DRUGS INC

Call Center Representative

Queens, NY · On-site

$17 - $20/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Union, NJ

Weekend Call Center information

See Union, NJ salary details

$11

$18

$25

How much do weekend call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend call center in Union, NJ is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Union, NJ?

The most popular types of Call Center jobs in Union, NJ are:

What job categories do people searching Weekend Call Center jobs in Union, NJ look for?

The top searched job categories for Weekend Call Center jobs in Union, NJ are:

What cities near Union, NJ are hiring for Weekend Call Center jobs?

Cities near Union, NJ with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Union, NJ as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,966 per year, or $18.3 per hour.

Call Center Manager

SPS North America

New York, NY

Full-time

Posted 15 days ago

Job description

#Onsite

Reports To: Client Services Manager, Client Services Supervisor, or equivalent leadership

Business Hours: Monday-Sunday | 8:00 AM-5:00 PM | Shifting Schedule, Onsite

Lead a High-Performing Customer Service Team

The Call Center Manager oversees daily call center operations and supports a team responsible for inbound customer service, sales inquiries, group bookings, and ticket reservations. This role ensures customers receive prompt, professional, and personalized service while maintaining operational and sales goals.

Why This Role Matters

As a key leader within the call center, you'll help ensure customers receive an exceptional experience while supporting the team in meeting service, sales, and operational objectives.

What You'll DoTeam & Call Center Operations
  • Supervise and support daily call center activities and staff
  • Monitor call volume, service levels, and team performance
  • Assign work and help ensure appropriate staffing and coverage
  • Coach, train, and provide feedback to team members
  • Escalate and resolve complex customer issues
Customer & Sales Support
  • Oversee inbound calls, customer inquiries, ticket changes, and reservations
  • Support B2C registrations, group bookings, and B2B client reservations
  • Ensure accurate and timely processing of ticket and ancillary product sales
  • Monitor service quality and promote a positive customer experience
Reporting & Process Improvement
  • Track team metrics and provide operational reporting
  • Identify opportunities to improve workflows and customer service
  • Ensure adherence to client and SPS policies and procedures
  • Collaborate with the sales team and site leadership on operational needs
What You Bring
  • High school diploma or equivalent required
  • 2+ years of call center or customer service experience
  • Previous supervisory or team lead experience preferred
  • Experience in a high-volume customer service environment
  • Strong communication, coaching, and problem-solving skills
  • Proficiency with Microsoft Office and call center systems
  • Ticketing or reservations experience preferred
  • Ability to work weekends, holidays, and varying shifts
Physical Requirements
  • Ability to sit, stand, or walk for extended periods
  • Ability to work comfortably on a computer and operate standard office equipment
  • Ability to lift up to 40 lbs.

Travel: None or Negligible

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