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Weekend Call Center Jobs in Union, NJ (NOW HIRING)

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Call Center Morning

Manhattan, NY · On-site

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Bedford Stuyvesant Family Health Center

Be Seen First

Call Center Agent

Brooklyn, NY · On-site

$20/hr

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills and a focus on quality patient care. Ideal candidates should be reliable, energetic, self-motivated ...

MMC Group

Supervisor - Call Center

Manhattan, NY

$36K - $42K/yr

We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening ...

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

Talkishco

Call Center Agent

Jersey City, NJ · On-site

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

TransCore

Call Center Manager

Union, NJ · On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

Biz Voice Boost

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

Elevare Branding

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

PeopleShare Inc

Call Center Representative

Orange, NJ · On-site

$19 - $20/hr

PeopleShare is seeking a professional Call Center Specialist to join a growing healthcare support team in Whippany, NJ! If you have strong customer service skills, thrive in a fast-paced environment ...

LEVINS DRUGS INC

Call Center Representative

Queens, NY

$17 - $20/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

LEVINS DRUGS INC

Call Center Representative

Queens, NY

$17 - $20/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Union, NJ

Weekend Call Center information

See Union, NJ salary details

$11

$18

$25

How much do weekend call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for weekend call center in Union, NJ is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Union, NJ? The most popular types of Call Center jobs in Union, NJ are:
What cities near Union, NJ are hiring for Weekend Call Center jobs? Cities near Union, NJ with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Union, NJ as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,966 per year, or $18.3 per hour.

Call Center Supervisor

NORTH JERSEY FEDERAL CREDIT UNION, INC.

Paterson, NJ • On-site

$54K - $62K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Description

North Jersey Federal Credit Union is a member-focused financial institution dedicated to providing exceptional service and innovative solutions to our community. We are committed to fostering a positive and collaborative work environment where employees can thrive and make a real difference.

We are seeking a dynamic and experienced Call Center Lead to join our team. In this fast-paced environment, you will play a crucial role in ensuring the efficient and effective operation of our call center, delivering outstanding member service, and driving team performance. You will be responsible for leading, coaching, and developing a team of call center representatives, ensuring adherence to quality standards, and achieving key performance metrics.


Job Role / Responsibilities:

Team Leadership & Development:

  • Supervise, mentor, and motivate call center staff to achieve individual and team performance goals.
  • Provide ongoing coaching, feedback, and training on policies, procedures, products, and services.
  • Conduct regular team meetings and individual performance reviews.
  • Foster a positive and collaborative team environment.

Call Monitoring & Quality Assurance:

  • Monitor and evaluate call center performance through daily and weekly call monitoring.
  • Ensure adherence to quality assurance standards and identify areas for improvement.
  • Provide constructive feedback to representatives to enhance call quality and member satisfaction.

Performance Management & Reporting:

  • Monitor and analyze call center metrics (e.g., call volume, average handle time, first call resolution) to identify trends and areas for improvement.
  • Prepare and present regular reports on team performance and key metrics.
  • Ensure staff understands their metrics and is working towards achieving goals.

Member Service & Problem Resolution:

  • Provide exceptional member service by answering inquiries, resolving complex problems, and processing transactions via phone and email.
  • Act as a point of escalation for complex member issues and ensure timely resolution.
  • Collaborate with other departments to resolve member issues and provide seamless service.

Account Opening Oversight:

  • Oversee and assist with the online account opening process, ensuring accuracy and efficiency.
  • Provide support and guidance to members regarding online account applications.
  • Ensure all regulations are being followed regarding the account opening process.

Cross-Selling & Product Knowledge:

  • Promote and cross-sell credit union products and services to meet member needs and achieve sales targets.
  • Maintain a thorough understanding of all credit union products and services.

Policy & Procedure Compliance:

  • Ensure adherence to all credit union policies, procedures, and regulatory requirements.
  • Stay up-to-date on industry trends and best practices.

Qualifications

What you will need to have:

  • At least 2 years of experience in a call center environment with individual goals.
  • At least 2 years in a leadership role with team goals.
  • High school degree or GED required.

What would be great to have:

  • Experience with RingCentral phone system.
  • At least 1 year of experience working in a financial institution.
  • Spanish speaking.

Credit Union Benefits

  • Medical/RX
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Vacation Time
  • Sick/Personal Time
  • Paid Holidays
  • Referral and Incentive Bonus Program
  • 401(k) with Company Match
  • Employee Discounts
  • Credit Union Membership and Discounts
  • Employee Assistance Program
  • Tuition Reimbursement
  • Paid Training

Schedule

  • Monday to Friday
  • Weekend availability
  • In-Person position, not remote