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Entry Level Call Center Jobs in Providence, RI (NOW HIRING)

Care New England Health System

Medical Assistant

Cranston, RI · On-site

$17.25 - $22.25/hr

Job Summary The Providence Center Medical Assistant Men's Road to Recovery performs administrative ... Call insurance companies for authorizations needed as required for medications. * Obtain patient ...

Wiels

RN Case Manager

Fall River, MA · On-site

$55 - $75/hr

* Job Level :Entry Level (less than 2 years) We're more than just quality treatment for substance use ... SSTARis a Federally Qualified Health Center (FQHC) which affords ouremployees eligibility to apply ...

Sstar

RN Case Manager

Fall River, MA · On-site

$39 - $44.56/hr

Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type ... SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Providence, RI

Entry Level Call Center information

See Providence, RI salary details

$10

$18

$25

How much do entry level call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level call center in Providence, RI is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Providence, RI?

The most popular types of Call Center jobs in Providence, RI are:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Providence, RI as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,638 per year, or $18.1 per hour.

Entry Level Diesel & Trailer Mechanic

Cox Fleet

Hopedale, MA

$16/hr

Full-time

Re-posted 12 days ago

Job description

****EOE, including disability/vets****
Cox Fleet keeps your fleet moving!
Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.
Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
  • Have you ever thought about a career as a Diesel and Trailer Technician?
  • Are you tired of working hard at a dead-end J-O-B and no appreciation for your contributions?
  • Do you want to feel proud of what you do and get on the path to a better and brighter future for you and your family?
  • Did you take apart and put back together that pickup truck in your driveway? Does your compact have an exhaust pipe that is too loud and a spoiler with enough down force to keep you driving under the speed limit? (Looks nice though).
  • Are you working as a lube tech or in another position in the maintenance shop, but your company does not provide education or tools?
Then this is the opportunity of a lifetime! Cox Fleet, a national leader in mobile onsite fleet maintenance, is proud to announce open enrollment into our next FleeTec Academy class. FleeTec Academy is a paid educational program that leads to a path to becoming one of our full-time Diesel and Trailer Technicians. It was established by us to help people get into the Commercial Maintenance field who otherwise might not be able to afford to spend over a year of their life at an expensive formal Technical School with all of the associated tuition debt and buy all of the necessary tools for the job without maxing out their credit card.
That’s right, we pay you to go through our program, we give you free education on fundamentals of Diesel and Trailer Repair and how to fix amp; repair Trucks and Trailers, along with a set of hand tools with toolbox, to get you on your way to be the best Technician out there!
Sounds too good to be true. What is the catch, right? Here is what we ask from you in return: You must be willing to study hard (and we mean HARD!) for five (5) weeks of full-time schooling at our Academy Campus. Travel expenses are paid by us, along with your hotel accommodation, a stipend for meals, and a paycheck. Upon completion of the initial classroom phase, you will be paired up with a Lead Technician in your market for further hands-on training and offered an actual full-time job with us! Every so often you will be sent back for further classroom study to keep developing your skill set, and upon successful completion of the full multi-year program, you will be able to call yourself a Trailer Technician! Oh, and keep the tools.
To summarize:
  • 5 weeks paid classroom training; all travel expenses paid.
  • Free Technical Education
  • Further hands-on training by one of our technicians and a full-time job with us as a Mobile Mechanic in your market.
  • Our Mobile Technicians are assigned a state-of-the-art vehicle, with all the bells and whistles, which they use to perform vehicle repairs at our customers’ locations. You are not going to be doing emergency truck repairs on a side of the road as part of your everyday duties, but rather go to our customers’ locations to do preventative maintenance and general repairs onsite, so they can keep their vehicles running efficiently without having to take them to the shop.
  • Real pay rates that you can afford to pay rent with and a predefined pathway for raises.
​
Pay Details:
  • $16/h (or state minimum wages, whichever is greater) + $250 / stipend for 1st week (taxed)
  • Then $21/h upon graduation from the 1st phase of training.
  • Additional training and pay progression will be available.
Sounds like something you might be interested in. Apply now! Our class size is kept extremely small to ensure we can dedicate the time teaching our future technicians properly. We only have one spot in each geographical market we hire, so it will be competitive. Could that next hire, be you?
Here is what you bring to the table:
  • Desire to start a career as a Diesel and Trailer Technician and become one of our Mobile Mechanics.
  • Bring a willingness and ability to study hard.
  • Dedicate 5 weeks away from home to be with us.
  • Maturity level to focus on the task at hand. This is not a summer camp, but a start of your career path.
  • Technical aptitude and a passion for fixing vehicles.
  • Ability to operate iPad.
  • This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
  • A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
  • Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
  • Safe drivers needed; valid driver’s license required. Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File.
  • High School Diploma or an equivalent combination of education is preferred but not required.
  • We conduct background checks, driving records checks, pre-employment drug testing and physical.
About Cox Fleet:
At Cox Fleet, people of every background are driven by their passion for mobility, innovation, and community. We transform the way the world buys, sells, owns, and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What is more, we do-it-all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Fleet today!
Cox Fleet empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive – is forging a better future for us all. Ready to make your mark? Join us today!
“Please note: This posting is for informational purposes only and does not constitute an official job application. To be considered for employment, all candidates must submit their application directly through official Cox careers website. Applicants who complete Applications that are received through third-party postings, social media, or other channels will be invited to submit an official Application through the company’s career site.”

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