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Entry Level Call Center Jobs in Montana (NOW HIRING)

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Entry Level Call Center information

See Montana salary details

$9

$16

$22

How much do entry level call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level call center in Montana is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.64 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Montana?

The most popular types of Call Center jobs in Montana are:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Montana as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,196 per year, or $16.4 per hour.

Entry Level Sales Representative

Kalispell Concepts

Missoula, MT • On-site

$15 - $18/hr

Other

Posted 2 days ago

New

Job description

About the Role:

Kalispell Concepts is looking for an enthusiastic, people-focused Entry Level Sales Representative to join our growing team in Missoula. This is a great opportunity for individuals with backgrounds in customer service, hospitality, retail, restaurants, front desk, guest services, or sales who are looking to build a career in a fast-paced, team-oriented environment. In this role, you'll represent a leading wireless brand and help customers find smartphones, wireless plans, mobile technology, accessories, and related services that fit their everyday needs.


You'll work directly with customers, learn their needs, answer questions, recommend products, and create a positive experience from start to finish. Along the way, you'll develop valuable skills in sales, customer service, communication, relationship building, and business development.


Responsibilities:

  • Provide friendly, professional customer service and create a welcoming customer experience.
  • Build relationships with customers by understanding their needs and recommending appropriate products and services.
  • Present and explain smartphones, wireless plans, mobile devices, accessories, and related services.
  • Help customers compare options and find solutions that fit their communication and technology needs.
  • Create a positive experience similar to the high level of service expected in hospitality, retail, and guest-facing environments.
  • Answer customer questions and provide knowledgeable product information.
  • Follow up with customers and maintain accurate customer information.
  • Work collaboratively with the team to achieve individual and team sales goals.
  • Stay informed about new smartphones, wireless technology, promotions, and product features.
  • Participate in paid training, team meetings, coaching sessions, and professional development opportunities.


Qualifications:

We're looking for motivated, personable, and customer-focused individuals who enjoy working with people and are excited to learn.

You may be a great fit if you have experience in:

  • Customer service
  • Hospitality
  • Retail
  • Restaurant or food service
  • Front desk or reception
  • Guest services
  • Sales or business development
  • Call center or client support
  • Events or other people-facing roles

Previous experience in sales is helpful, but not required. We value a positive attitude, strong work ethic, and willingness to learn.


The ideal candidate:

  • Enjoys helping people and creating positive customer experiences.
  • Has strong verbal and written communication skills.
  • Is comfortable speaking with customers and learning about their needs.
  • Has an interest in smartphones, wireless technology, mobile devices, and consumer electronics.
  • Is dependable, organized, and team-oriented.
  • Brings a positive and professional attitude to the workplace.


Benefits:

  • $15–$18/hour + commissions and bonuses
  • Paid training and ongoing coaching
  • Career advancement opportunities
  • Travel opportunities
  • Business-casual work environment
  • Team activities and company outings
  • Networking conferences and professional events
  • Hands-on experience in wireless sales, customer service, and mobile technology
  • Supportive team environment focused on learning and professional growth


Why Kalispell Concepts?

At Kalispell Concepts, we believe an entry-level position should be more than just a job. It's an opportunity to build real-world skills, gain professional experience, and create a path toward a successful career.


If you've worked in hospitality, customer service, retail, restaurants, front desk, guest services, or another customer-facing role, the skills you've already developed can translate extremely well into this position.


You'll receive the training and support you need while gaining hands-on experience in sales, customer relations, communication, and wireless technology.

If you're outgoing, dependable, motivated, and enjoy working with people, we'd love to meet you.


Apply today and take the next step in your career with Kalispell Concepts in Missoula, Montana.

Apply