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Entry Level Call Center Jobs in Missouri (NOW HIRING)

TEKsystems

Customer Service Representative

O Fallon, MO

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications * 1-2 years of customer service or call center experience preferred. * Strong ... Compensation * Full-time conversion salary: $42,500 annually Experience Level: Entry-Level to Early ...

Callaway County

911 Dispatcher

Fulton, MO · On-site

$40K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher ... This is an entry-level position with paid training provided. Callaway County is an Equal ...

Callaway County

911 Dispatcher

Fulton, MO · On-site

$40K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher ... This is an entry-level position with paid training provided. Callaway County is an Equal ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Missouri

Entry Level Call Center information

See Missouri salary details

$10

$16

$23

How much do entry level call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level call center in Missouri is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Missouri?

The most popular types of Call Center jobs in Missouri are:

What cities in Missouri are hiring for Entry Level Call Center jobs?

Cities in Missouri with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,947 per year, or $16.8 per hour.

Customer Service Advisor

Guitar Center Stores, Inc.

Kansas City, MO • On-site

Other

Posted 3 days ago

New

Job description

KEY RESPONSIBILITIES

The Customer Service Advisor position at Guitar Center is an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ensure that every customer feels valued, supported, and completely satisfied with their experience. As a Customer Service Advisor, you will be the first point of contact for customer service. You will help answer questions, provide clear guidance, and support customers as they explore musical instruments and gear. While sales are an important part of the role, understanding customer needs, and creating positive interactions is the primary focus.

Customer Engagement

  • Serve as the first point of contact for customers and provide friendly, professional support through phone, email cases, and chat.
  • Own customer experiences by utilizing existing policy and procedure as well as gear knowledge to resolve customer concerns
  • Use effective and strong communication skills to understand customer needs on a deeper level.
  • Use that gained understanding to partner with the customer and navigate to the most appropriate solution using existing empowerment rights.
  • Delight by building strong connections with customers by aiming for one call resolution and follow-through.

Sales and Revenue Support

  • Support sales goals by using strong communication and product knowledge to create positive and helpful customer interactions.
  • Recommend additional products that fit the customer's interests, focusing on enhancing their overall musical experience and satisfaction.
  • Execute sales transactions, ensuring accuracy and efficiency.

Product Knowledge

  • Build a solid understanding of the musical instruments, gear, and accessories offered at Guitar Center.
  • Stay informed about new products, promotions, and industry trends so you can share accurate and current information with customers.
  • Participate in ongoing training and development sessions to strengthen both product knowledge and customer experience skills.

Digital Engagement

  • Use digital tools and platforms to communicate with customers and highlight product features and benefits.
  • Record customer interaction notes accurately in Salesforce and OMS to ensure strong follow up and service.

Team Collaboration

  • Partner with other team members to share knowledge, learn from one another, and improve the customer experience.
  • Take part in team meetings and contribute to a supportive and positive work environment.

Professional Experience and Requirements

  • Strong communication skills with the ability to build rapport and create positive connections with customers.
  • A customer focused mindset with a commitment to delivering excellent service above all else.
  • Passion for music and a basic understanding of musical instruments and gear.
  • Ability to learn quickly and stay productive in a fast-paced environment.
  • Comfortable using computers and digital communication tools.
  • Education or experience in Music Technology, Audio Production, or Music Business is helpful but not required.
  • Previous experience in sales, service, or retail, especially within the music industry, is a plus.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobarelated requirements

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1a818-735-8800 ext. 2862 or by sending an email torecruiting@guitarcenter.com.

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