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Entry Level Call Center Representative Jobs in Mobile, AL

Nexera

Entry Level Remote Insurance Sales

Mobile, AL · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Typical entry-level job This role -- year one potential $42K-$55K fixed salary $50K-$100K+, no ...

Aspen Dental

Associate Dentist

Foley, AL

... call center, learning and development, plus so much more    *Source: ADA Health Policy ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Associate Dentist

Foley, AL · On-site

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

DSI

Retail Support Specialist

Mobile, AL · On-site

$26/hr

Serve as the primary AT&T representative for these partners, leading in-store support for retail ... Previous call center or retail support experience is a plus. What We Offer * Competitive starting ...

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Entry Level Call Center Representative information

See Mobile, AL salary details

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How much do entry level call center representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level call center representative in Mobile, AL is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is considered a suitable entry-level position for individuals seeking customer service experience, communication skills development, and basic computer proficiency. It often requires minimal prior experience and offers opportunities for skill growth, making it a common starting point in the customer service industry.

How do you get an entry level call center representative job with no experience?

To get an entry level call center representative job with no experience, focus on developing strong communication and customer service skills, and highlight any relevant soft skills such as patience and problem-solving on your resume. Many employers provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can improve your chances. Certifications in customer service or communication tools like CRM software can also be beneficial.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I work in an entry level call center representative without experience?

Entry level call center representative positions typically do not require prior experience, as they focus on customer service skills, communication, and basic computer knowledge. Employers often provide training on company-specific systems and procedures, making it accessible for candidates with little or no previous call center experience.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

How to be an entry level call center representative for beginners?

To become an entry-level call center representative, focus on developing strong communication and active listening skills, and familiarize yourself with customer service software and scripts. A high school diploma or equivalent is typically required, and some employers may prefer basic computer skills and a friendly, patient attitude. Training is often provided on the job to teach company-specific procedures and product knowledge.

What are the most commonly searched types of Call Center Representative jobs in Mobile, AL?

The most popular types of Call Center Representative jobs in Mobile, AL are:

What are popular job titles related to Entry Level Call Center Representative jobs in Mobile, AL?

For Entry Level Call Center Representative jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Mobile, AL look for?

The top searched job categories for Entry Level Call Center Representative jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Entry Level Call Center Representative jobs?

Cities near Mobile, AL with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Mobile, AL as of July 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,791 per year, or $16.2 per hour.

Student Services Representative - The Bryant Center at Tradition

Mississippi Gulf Coast Community College

Perkinston, MS

Full-time

Posted 29 days ago

Job description

Position Information
Job Title Student Services Representative - The Bryant Center at Tradition Job Description
The Student Services Representative works in the School of Nursing and Health Professions and reports directly to the Associate Vice President at The Bryant Center at Tradition. The successful candidate will possess superb interpersonal skills and will be comfortable communicating via a variety of methods. The successful candidate will also be knowledgeable of all components of the student enrollment process and will exhibit superior customer service skills in all functions to positively enhance students' educational experience. This position requires someone with an outgoing and positive attitude, multi-tasking ability, and excellent problem-solving capabilities. The successful candidate will demonstrate the ability to balance institutional traditions and academic integrity with the individual needs of the students and faculty; understand the responsibility to act in accordance with guidelines set by the Family Education Right to Privacy Act (FERPA); and exhibit the ability to work effectively with a diverse group of administrators, faculty, staff, and students.
Job Duties
Specific Duties and Responsibilities:
1. Assist customers in an efficient and customer-friendly manner with application procedures, consumer information, and general inquiries for those entering The Bryant Center, calling on the phone, or emailing correspondence.
2. Support and provide superior service via phone, face-to-face, emails, social media, website, and faxes as a receiver and caller.
3. Positively and professionally, greet students entering The Bryant Center assisting and resolving their needs.
4. Maintain a positive, professional environment with time flexibility for multi-tasking.
5. Collect and properly manage documents submitted by customers.
6. Maintain a knowledge base to provide accurate information to potential and current students about admission requirements, financial aid requirements, student accounts, and other general information.
7. Participate in the planning and execution of specific Enrollment Services functions - Including the Call Center.
8. Be an effective member of the Bryant Center team by maintaining an effective working relationship with campus personnel, students and the community.
9. Maintain responses to the electronic mailbox and to voicemail for the office phone lines.
10. Utilize Banner administrative software and other appropriate student services software to support office procedures and specified duties.
11. Serve the customer beyond their expectations.
12. Be familiar with the College Catalog and Student Handbook.
13. Be familiar with and abide by MGCCC Policies and Procedures Manual.
14. Upgrade skill level and performance through employee development.
15. Understand the impact of attitude in handling customers.
16. Effectively deal with job stress, angry callers, and upset customers in a professional and positive manner.
17. Be familiar with and adhere to FERPA/privacy guidelines.
18. Maintain confidentiality of all conversations and documents for enrollment services applicants and recipients.
19. Direct phone calls and walk-in traffic to the appropriate personnel or department in an effective and efficient manner.
20. Be flexible in working after hours and/or weekends, as needed.
21. Update transfer information as needed.
22. Assist in general office functions, sharing duties with other staff personnel.
23. Initiate and advise the withdrawal process for students.
24. Perform all other duties as determined by the Associate Vice President for the School of Nursing and Health Professions.
Mandatory Qualifications
(M1) Minimum of an Associate's Degree from a regionally accredited institution of higher learning.
(M2) Customer service experience.
(M3) Skilled in operation of personal computers and Microsoft Office Suite.
(M4) Excellent written and verbal communication skills.
(M5) Demonstrated experience.
Desirable Qualifications
(D1) Experience with SCT Banner or other administrative software.
(D2) Prior experience in a community college setting.
(D3) Demonstrated ability to multi-task within a team environment.
(D4) Experience with NOLIJ or other document imaging software.
EEO Statement
Mississippi Gulf Coast Community College is an Equal Opportunity Employer and welcomes students and employees without regard to race, color, religion, national origin, sex, pregnancy, age, or qualified disability in its programs and activities. For further information, contact the Compliance Officer P.O. Box 609, Perkinston, Mississippi, 39573, telephone number 601-528-8735, email address compliance@mgccc.edu.
The College:
The Mississippi Gulf Coast Community College District serves a four-county area with three major campuses, the Community Campus and four centers including: Perkinston Campus, Perkinston, MS; Harrison County Campus, Gulfport, MS; Jackson County Campus, Gautier, MS. Additionally, The Bryant Center at Tradition, Biloxi, MS; Advanced Manufacturing and Technology Center, Gulfport, MS; Haley Reeves Barbour Maritime Training Academy, Pascagoula, MS; Naval Construction Battalion Center, Gulfport, MS; Keesler Center, Biloxi, MS; The West Harrison Center, Long Beach, MS; and George County Center, Lucedale, MS.
State and regional associations accredit Mississippi Gulf Coast Community College, and several programs are accredited nationally. Offerings include academic, technical degree, vocational skill and adult continuing education programs.
Classification Staff
Posting Detail Information
Open Date 07/16/2026 Close Date Open Until Filled Yes Special Instructions to Applicants For more information on the position, please contact (Name, Address, Phone, and Email):
Teresa McDonald
Associate Vice President
School of Nursing and Health Professions
Bryant Center at Tradition
228-267-8643
teresa.mcdonald@mgccc.edu

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