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Entry Level Call Center Representative Jobs in Calgary, AB

Aerotek

Sales Development Representative

Calgary, AB · On-site

CA$150/hr

This entry-level sales role is designed for individuals eager to learn the full sales cycle, with a ... Research and build call sheets using tools like LinkedIn and Connected. * Identify, develop and ...

BMO Capital Markets

Client Services Officer

Calgary, AB · On-site

CA$38K - CA$71K/yr

Typically meets client service needs through a pooled call center environment or a dedicated one-on ... Facilitates timely client problem-resolution, and engages cross-functional representatives or ...

Posted today

Demant

Appointment Specialist

Calgary, AB · Hybrid

Reporting to our Appointment Centre Manager, you will be responsible for delivering excellent ... Use call guides and workflows as frameworks while exercising professional judgment to adapt ...

TLC Laser Eye Centres

Receptionist

Calgary, AB · On-site

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... Join our team, where our Great Place to Work ® certification represents our commitment to creating ...

TLC Laser Eye Centres

Receptionist

Calgary, AB

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... Join our team, where our Great Place to Work ® certification represents our commitment to creating ...

A&W Canada

Restaurant Manager

Calgary, AB · On-site

Coaching the staff to provide excellent customer service representative of the A&W brand * Spending ... To keep this spirit of change making front and centre, we follow a set of guidelines we call our ...

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All JobsCall Center Representative JobsEntry Level Call Center Representative JobsEntry Level Call Center Representative Jobs in Calgary, AB

Entry Level Call Center Representative information

See Calgary, AB salary details

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How much do entry level call center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level call center representative in Calgary, AB is $14.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is considered a suitable entry-level position for individuals seeking customer service experience, communication skills development, and basic computer proficiency. It often requires minimal prior experience and offers opportunities for skill growth, making it a common starting point in the customer service industry.

How do you get an entry level call center representative job with no experience?

To get an entry level call center representative job with no experience, focus on developing strong communication and customer service skills, and highlight any relevant soft skills such as patience and problem-solving on your resume. Many employers provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can improve your chances. Certifications in customer service or communication tools like CRM software can also be beneficial.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I work in an entry level call center representative without experience?

Entry level call center representative positions typically do not require prior experience, as they focus on customer service skills, communication, and basic computer knowledge. Employers often provide training on company-specific systems and procedures, making it accessible for candidates with little or no previous call center experience.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

How to be an entry level call center representative for beginners?

To become an entry-level call center representative, focus on developing strong communication and active listening skills, and familiarize yourself with customer service software and scripts. A high school diploma or equivalent is typically required, and some employers may prefer basic computer skills and a friendly, patient attitude. Training is often provided on the job to teach company-specific procedures and product knowledge.
What are the most commonly searched types of Call Center Representative jobs in Calgary, AB? The most popular types of Call Center Representative jobs in Calgary, AB are:
What job categories do people searching Entry Level Call Center Representative jobs in Calgary, AB look for? The top searched job categories for Entry Level Call Center Representative jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Entry Level Call Center Representative jobs? Cities near Calgary, AB with the most Entry Level Call Center Representative job openings:
Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Calgary, AB as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 77% In-person, 8% Hybrid, and 15% Remote job distribution, with an average salary of $30,480 per year, or $14.7 per hour.

Remote Pharmacist, Licensed (Medical Information Specialist)

Inizio Engage

Calgary, AB • Remote

CA$90K - CA$100K/yr

Full-time

Re-posted 13 days ago

Job description

RemotePharmacist, Licensed (Medical Information Specialist)

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. A frontline specialist responsible for delivering virtual or telephonic support toidentifiedclientsengaging customers, patients, and/or healthcare professionals, in a robust clinical dialogue. The specialist serves as a primary resource to provide drug/medical deviceproduct. The Medical Information Specialist (licensed)isafully remoterole and will be reporting to the Call Center Supervisor, Medical Information.

This is your opportunity to join Inizio Engage and represent a top biotechnology company!

What will you be doing?

  • Completely and accurately document all Medical Information Requests, Adverse Events and Product Quality Complaints in compliance with Inizio Engage, Client and Federal guidelines and regulations

  • Conduct study compliance calls to volunteers enrolled in clinical/medical research trials

  • Enrollparticipants in educational seminars

  • Provide patient support to patients enrolled in Patient Support Programs

  • Collect demographic data and disposition for product,sampleand literature fulfillment

  • Maintain excellent quality and productivity standards for all client programs; adhere to program scripts and guidelines

  • Accurately collect information required by individual programs and correctlycapturein specific program databases

  • Exhibit effective communication and tele-management skills

  • Converse with callers in an empathetic manner andfacilitatethe callers in their ability to understand medical terminology, as needed

  • Display flexibility within department to maximizeutilization, including performing administrative and non-telecommunication duties as needed

  • Adhere to all company policies and Standard Operating Procedures

  • Must safeguard patient privacy and confidentiality by following the guidelinesset forth inthe Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)

  • Update andsubmitresume upon requests for audits

What do you need for this position?

  • Doctor of Pharmacy (PharmD)

  • Valid pharmacist license in the province of practice

  • Excellent verbal, written and listening communication skills

  • Available for rotating shiftsMonday - Fridaybetween 8 am EST and 8 pm EST

  • Computer literacy and adept at all applicable computer software, i.e., Word, Excel, Power Point and Outlook.

  • Ability to join frequent meetings and calls without disruption or disconnecting

  • Competency with Call Center Telephone Technology

  • Pleasant telephone manners

  • Ability to work both independently and within a group setting

  • Results oriented, excellent organizational skills and ability to work cross-functionally

  • Organizational skills, including working on multiple projects simultaneously

  • Strong problem-solving skills

Our Benefits:

  • Health Benefits as of day 1 of employment

  • Length of Service Awards

  • Quarterly Star Awards

  • Yearly Inizio Circle of Excellence Awards

  • Referral bonus

  • Library of online training courses

The salary range for the Medical Information Specialist (licensed) is between $90,000-$100,000 CAD.

About Inizio Engage:

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments localexpertiseand diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values:We empowereveryone/We riseto the challenge/We work as one/We askwhat if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at:https://inizio.health/

Don'tmeet every job requirement?That'sokay! We are dedicated to building a diverse, inclusive, and authentic workplace. Ifyou'reexcited about this role, but your experiencedoesn'tperfectly fit, please apply directly through our Careers page.We'reexcitedtomeetyou!

Pharmacien(ne) a distance, autorise(e), Specialiste en information medicale

Inizio Engage entretient un partenariat de longue date avec une entreprise de biotechnologie de premier plan, dans le secteur commercial,solutions patientset affaires medicales. Le specialiste de premiere ligne est responsable de fournir une assistance virtuelle ou telephonique a des clients cibles, en etablissant un dialogue clinique solide avec les clients, les patients et/ou les professionnels de sante. Le specialiste est une ressource essentielle pour fournir de l'information sur les medicaments et les appareils medicaux.

Le Specialiste en information medicale (autorise(e)) occupe un posteentierement a distanceet releve du Superviseur du centre d'appels, Information medicale.

C'est l'occasion pour vous de rejoindre Inizio Engage et de representer une entreprise de biotechnologie de premier plan !

Quellesserontvostaches

  • Documenter de maniere complete et precise toutes les demandes d'informations medicales, les evenements indesirables et les plaintes relatives a la qualite desproduits, conformement aux directives et reglementations d'Inizio Engage, du client et du gouvernement federal

  • Effectuer des appels de conformite a l'etude aupres des personnes volontaires participant a des essais cliniques/medicaux

  • Inscrire les participants a des seminaires educatifs

  • Fournir un soutien aux patients inscrits a des programmes d'aide aux patients

  • Recueillir des donnees demographiques et des informations sur la disposition des produits, des echantillons et de la documentation

  • Faire preuve de competences efficaces en matiere de communication et de gestion a distance

  • Communiquer avec les appelants de maniere empathique et les soutenir dans leur comprehension de la terminologie medicale, si necessaire

  • Faire preuve de flexibilite au sein du service afin d'optimiser l'utilisation des ressources, notamment en accomplissant des taches administratives et non liees aux telecommunications, si necessaire

  • Respecter toutes les politiques de l'entreprise et les procedures operationnelles standard

  • Proteger la vie privee et la confidentialite des patients en suivant les directives enoncees dans les regles de confidentialite et de securite de la loi sur la portabilite et la responsabilite en matiere d'assurance maladie (HIPAA)

  • Mettre a jour et soumettre son CV sur demande pour les audits

Que faut-il pour occuper ce poste

  • Docteur en pharmacie (PharmD)

  • Licence de pharmacienvalide dans la province d'exercice

  • Excellentes competences en communication orale, ecrite et a l'ecoute

  • Disponible pour des quarts rotatifs entre 8 h et 20 h (heure de l'Est).

  • Maitrise de l'informatique et de tous les logiciels informatiques applicables, a savoir Word, Excel, Power Point et Outlook

  • Capacite a participer a des reunions et a des appels frequents sans interruption ni deconnexion

  • Maitrise des technologies telephoniques utilisees dans les centres d'appels

  • Aisanceautelephone

  • Capacite a travailler de maniere autonome et en equipe

  • Orientation vers les resultats, excellentes competences organisationnelles et capacite a travailler de maniere transversale

  • Competences organisationnelles, notamment la capacite a travailler sur plusieurs projets simultanement

  • Solides competences en matiere de resolution de problemes

NosAvantages:

  • Prestations de sante des le premier jour d'emploi

  • Primesd'anciennete

  • Prix etoiletrimestriel

  • Recompenses annuelles du cercle d'excellence Inizio

  • Prime pour recommendation

  • Bibliotheque de cours de formation en ligne

L'echelle salariale pour le poste du Specialiste en information medicale (autorise(e)) se situe entre 90000$ et 100000$ CAD.

A propos d'Inizio Engage:

Inizio Engage est un partenaire d'affaires responsable, strategique et creatif specialise dans les soins de sante. Notre main-d'uvre mondiale passionnee renforce l'expertise locale et les diverses competences avec les donnees, la science et la technologie pour fournir des solutions d'implication sur mesure qui aident les clients a repenser leur facon d'interagir avec leurs patients, les payeurs, les individus et les fournisseurs afin d'ameliorer les resultats des traitements. Notre mission est de travailler en partenariat avec nos clients, d'ameliorer des vies en aidant les professionnels de soins de sante et les patients a obtenir les medicaments, les connaissances et le soutien dont ils ont besoin.

Nous croyons en nos valeurs: Nous donnons achacun les moyens d'agir,nous relevons les defis,nous travaillons ensemble,nous nous demandons ce qui se passerait si...,nous faisons ce qu'il faut, et nous vous demanderons comment vos valeurs personnelles s'alignent avec ces valeurs.

Pour en savoir davantage sur Inizio Engage, visitez notre site:https://inizio.health/

Vous ne repondez pas a toutes les exigences du poste? Pas de souci! Nous sommes determinesacreer un lieu de travail diversifie, inclusif et authentique. Si vousetes enthousiasmepar ce poste, mais que votre experience ne correspond pas parfaitementatoutes les qualifications, nous vous encourageonsapostuler quand meme. Vous pourriezetre la bonne personne pour ce poste ou un autre.

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