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Entry Level Call Center Representative Jobs in Baton Rouge, LA

Sharecare

Lead Customer Service Rep

Baton Rouge, LA · On-site

Serving as a resource and assisting the team of Customer Service Representatives (CSR's) with ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:

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Entry Level Call Center Representative information

See Baton Rouge, LA salary details

$10

$17

$24

How much do entry level call center representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level call center representative in Baton Rouge, LA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.46 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is considered a suitable entry-level position for individuals seeking customer service experience, communication skills development, and basic computer proficiency. It often requires minimal prior experience and offers opportunities for skill growth, making it a common starting point in the customer service industry.

How do you get an entry level call center representative job with no experience?

To get an entry level call center representative job with no experience, focus on developing strong communication and customer service skills, and highlight any relevant soft skills such as patience and problem-solving on your resume. Many employers provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can improve your chances. Certifications in customer service or communication tools like CRM software can also be beneficial.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I work in an entry level call center representative without experience?

Entry level call center representative positions typically do not require prior experience, as they focus on customer service skills, communication, and basic computer knowledge. Employers often provide training on company-specific systems and procedures, making it accessible for candidates with little or no previous call center experience.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

How to be an entry level call center representative for beginners?

To become an entry-level call center representative, focus on developing strong communication and active listening skills, and familiarize yourself with customer service software and scripts. A high school diploma or equivalent is typically required, and some employers may prefer basic computer skills and a friendly, patient attitude. Training is often provided on the job to teach company-specific procedures and product knowledge.
What are the most commonly searched types of Call Center Representative jobs in Baton Rouge, LA? The most popular types of Call Center Representative jobs in Baton Rouge, LA are:
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Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,230 per year, or $14.1 per hour.

Customer Service Reservationist

GO RIDE LLC

Baton Rouge, LA

$10 - $12/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago

Job description

Answerscalls from customers and schedules transportation appointments. Enters datainto scheduling system. Assists customers with other inquiries regardingtransportation services such as ETA's, activating will calls, andcancellations.

Duties:

Accurately enters customer and trip data into the scheduling software system.

Assist customers scheduling transportation to and from doctor appointments,hospital visits, nursing homes, and other locations.

Maintains knowledge of ongoing programs, pricing, and procedures.

Meets or exceeds all performance targets for the call center.

Works with Dispatch to ensure customers are picked up within committedtimeframe.

Follows approved policies and procedures to complete daily tasks.

Cancels trips and notifies Dispatch immediately upon customer notification ofcancel.

Follows call center attendance guidelines.

Maintains a positive attitude and friendly, professional tone while speaking tocustomers and co-workers.

Completes any other tasks or duties assigned to them or asked of them.

Skills/Qualifications:

Customer Service Experience, Computer Knowledge, Quality Focus, ProblemSolving, Good Oral and Written Skills, Listening, Phone Skills, Multi-tasking,Organization and Time Management Skills.

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experiencelevel:

  • No experience needed
Employment Type: PART_TIME

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