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Parking Enforcement Officer I 

Schedule:

• Monday-Friday 9 am - 6 pm
• Saturdays are on a rotated schedule

Full Salary Range
Salary Range:        $23.7446 - $28.1186 ($49,388.75 - $58,486.83 annualized)
 

Starting Salary Range
Probationary:        $23.7446 ($49,388.75 annualized)
Base:                     $24.0330 ($49,988.75 annualized)
Compensation and Benefits
The City of Urbana offers competitive compensation and benefits to our employees. The starting hourly rate for this position is $23.7446. The City of Urbana provides its employees with a robust benefits package that includes the following options:

• Health insurance through Blue Cross/Blue Shield of Illinois, including a no-cost premium option for employees
• Dental insurance options through Delta Dental
• Vision, Voluntary Life, Short/Long-term Disability, Accident, and Critical Illness insurance options
• Flexible Spending Plan option
• Paid holidays
• Generous vacation and unlimited sick leave accruals

For more information about City benefits for this position, please visit AFSCME Benefits | City of Urbana Careers | Urbana, Illinois).

 Department/Division:
Human Resources and Finance Department Finance Division
Position Summary:
The Parking Enforcement Officer I performs non-sworn entry-level parking enforcement work, enforcing vehicle registration laws and parking regulation violations. Patrols assigned areas, such as public parking lot or section of city to issue tickets to overtime parking violators and illegally parked vehicles. Monitors parking meters and parking regulation signage, reporting any inoperative meters or sign damage observed. Provides information to the public concerning parking regulations, building locations, directions, and other requested information. The successful candidate will become increasingly knowledgeable of state and city laws, ordinances, procedures and practices pertaining to vehicles and parking and to carry out assignments with increasing autonomy and accountability.
Ideal Candidate:

• Integrity-driven
• Calm under pressure
• Detail-focused
• Process improvement mindset

Essential Duties and Responsibilities:

• Patrols an assigned area by vehicle or on foot to ensure public compliance with existing parking
• Issues warnings and citations for illegally parked vehicles using handheld device.
• Maintains close communications with other parking enforcement officers, finance customer service staff, public works department staff, and other city staff.
• Electronically marks tires of parked vehicles and record time of marking and return at regular intervals to ensure that parking time limits are not exceeded.
• Responds to emails and calls regarding parking violations and complaints.
• Assists with training new or temporary staff.
• Identifies vehicles in violation of parking codes, checking with Customer Service and Parking
• Enforcement Office Supervisor when necessary to determine whether vehicles need to be ticketed or towed.
• Observes and reports to Public Works parking meters that need to be repaired, missing traffic signals or signs, and street markings that need to be repainted.
• Maintains assigned equipment and supplies such as electronic devices, handheld citation computers, boots for vehicles, car keys, etc.
• Provides customer service by responding to the public's questions regarding parking regulations, parking meter payment options, and parking lot locations.
• Makes arrangements for illegally parked or abandoned vehicles to be towed and direct tow-truck drivers to the correct vehicles.
• Places boots on vehicles.
• Assists Finance personnel with data entry of various reports related to Parking Enforcement.
• Performs other related duties as assigned.

Required / Minimum Qualifications:

• Completion of a high school (twelfth grade) education, GED, or equivalent.
• Demonstrated experience involving a high level of public contact/interactions.
• Must possess a valid State of Illinois driver's license or obtain one within fifteen (15) days of
• employment and have a safe driving record.
• Exercise sound judgment in the performance of duties, responding to issues and/or escalating issues as appropriate.

Preferred Qualifications

• Prior enforcement experience is preferred.

For a complete list of duties and qualifications, please refer to the job description.
Background Check Information:
This is a sensitive and critical position within the Finance Division.  For that reason, a conditional offer of employment extended to the selected candidate will include a check of professional references, a background investigation including fingerprinting, and a drug screen. In compliance with Title VII of the Civil Rights Act, information obtained in background checks will be considered in the context of the nature of the job, the nature of the offense, and the time that has passed since the offense. An arrest and/or criminal conviction does not automatically exclude an applicant from consideration. 

To Apply:
Click the red "Apply" button on the upper-right hand side of this page. Applications will be accepted until the position is filled. Interested applicants are strongly encouraged to apply prior to this date for priority consideration.
Selection Process:
The application will serve as the Civil Service exam; applicants meeting or exceeding the passing score will be placed on an open competitive register to fill current and/or future vacancies that may occur within approximately the next two years; this register may be extended or voided as needed by the Civil Service Commission. Questions may be directed to Ranija Turner, Human Resources Coordinator, at: jobs@urbanail.gov or call (217) 384-6295. The City of Urbana provides reasonable accommodations for persons with disabilities; if you need information, please contact the Human Resources Division at the number or e-mail above.    
What happens after I submit my application?
You will be contacted by e-mail regarding your status once a decision has been made in the selection process. Once you apply, almost all communication regarding the status of your application will be by email through the City's applicant management platform, so please add the domain "@applitrack.com" to your address book to prevent any emails from going to your spam/junk folder.
The Organization
The City of Urbana, founded in 1833 and the county seat of Champaign County, is a home-rule municipality situated in east central Illinois, approximately 135 miles south of Chicago and 45 miles west of the Indiana border. The University of Illinois at Urbana-Champaign, the state's flagship university, is located in both Urbana and Urbana's twin city of Champaign. Urbana's population is estimated at 38,336 and 11.9 square miles are within the City boundaries. The City is led by Mayor DeShawn Williams and operates under the mayor-aldermanic form of government. On average, Urbana employs 270 full-time personnel. For more information about the City of Urbana, visit: www.urbanaillinois.us.
About the Urbana Community
Award-winning dining. Cutting-edge technology. World-class education. Gigabit-speed fiber network. Urbana is a city where artists, thinkers, and innovators thrive. And we're just getting started!
Urbana boasts a history built on innovation. From the famed Morrow Plots, a National Historic Landmark, to the groundbreaking research conducted every day on the flagship campus of the University of Illinois, Urbana embraces creative thinking and diversity to drive innovation and advancement. We're connected to each other and the world thanks to an award-winning mass transit district, Amtrak rail, a regional airport, and three major interstates. Prefer to get around on two wheels? We are proud to be the first Gold Level Bicycle Friendly Community in Illinois. Our West Urbana neighborhood has been named of the 10 Great Neighborhoods in America by the American Planning Association, and together with our twin city Champaign, we've been recognized as the Greatest Food Town in the Midwest by Midwest Living Magazine, as well as an AARP Age-Friendly Community. Led by Mayor DeShawn Williams, Urbana's progressive values include civic engagement, celebrating entrepreneurs and innovators, smart growth, and transparent governance. Award-winning schools, outstanding parks, a mosaic of diverse and engaged neighborhoods, a robust array of businesses located throughout the city, and reliable public services committed to the best possible quality of life for residents serve to make Urbana a great place for all to thrive.

The City of Urbana Welcomes Diversity!
We foster an environment that values and encourages mutual respect, inclusion of all people, and utilizing differences and similarities as an organizational asset. EOE.