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Entry Level Bi Analyst Jobs in Virginia (NOW HIRING)

Home - ARETEC

CBP Technology Service Desk

Ashburn, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We specialize in advanced analytics, cybersecurity, datadriven operations, and business ... CompTIA A+ or similar entrylevel IT certification. * HDI Customer Service Representative (CSR) ...

Aretec Inc

CBP Technology Service Desk

Ashburn, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We specialize in advanced analytics, cybersecurity, data‑driven operations, and business ... S. citizenship required and ability to successfully pass a CBP Background Investigation (BI)

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All JobsBi Analyst JobsEntry Level Bi Analyst JobsEntry Level Bi Analyst Jobs in Virginia

Entry Level Bi Analyst information

See Virginia salary details

$14

$38

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How much do entry level bi analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level bi analyst in Virginia is $38.30, according to ZipRecruiter salary data. Most workers in this role earn between $25.72 and $47.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level BI analyst?

To thrive as an Entry Level BI Analyst, you need a solid understanding of data analysis, statistics, and business concepts, typically supported by a bachelor’s degree in a relevant field such as computer science, information systems, or business. Familiarity with BI tools like Power BI, Tableau, or SQL databases is commonly required, and knowledge of Excel and data visualization is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills will help you interpret and present data insights clearly to stakeholders. These skills ensure accurate data-driven decision-making and support organizational goals through actionable business intelligence.

What is the difference between Entry Level Bi Analyst vs Data Analyst?

AspectEntry Level Bi AnalystData Analyst
Required CredentialsBachelor's in Business, IT, or related field; basic knowledge of BI toolsBachelor's in Statistics, Math, or related; proficiency in data analysis tools
Work EnvironmentBusiness intelligence teams, corporate settingsData teams, research departments, corporate or tech environments
Employer & Industry UsageFinance, retail, healthcare, tech companiesFinance, marketing, healthcare, tech sectors
Common Search & ComparisonYesYes

The Entry Level BI Analyst focuses on analyzing business data using BI tools to support decision-making, often working closely with business teams. Data Analysts have a broader scope, analyzing data sets to identify trends and insights across various industries. While both roles require similar educational backgrounds, BI Analysts typically emphasize business intelligence tools, whereas Data Analysts focus more on statistical analysis and data visualization.

What does an entry level BI analyst do?

An Entry Level BI (Business Intelligence) Analyst is responsible for collecting, analyzing, and interpreting data to help businesses make informed decisions. They typically work with data visualization tools, databases, and spreadsheets to generate reports and identify trends or patterns. Their role often includes supporting senior analysts, maintaining data quality, and learning to use BI software. Entry-level BI Analysts play a crucial role in transforming raw data into actionable insights for the organization.

What are some common challenges faced by entry level BI analysts when transitioning from academic projects to real-world business intelligence tasks?

Entry level BI Analysts often find that real-world business intelligence tasks involve working with larger, messier data sets and more complex business requirements than academic projects. They may encounter challenges such as integrating data from multiple sources, ensuring data quality, and translating business needs into actionable insights for non-technical stakeholders. Collaboration with cross-functional teams, adapting to company-specific BI tools, and managing tight deadlines are also common hurdles. However, these challenges offer valuable learning opportunities and help analysts quickly build practical, in-demand skills.

What are the most commonly searched types of Bi Analyst jobs in Virginia?

The most popular types of Bi Analyst jobs in Virginia are:

What are popular job titles related to Entry Level Bi Analyst jobs in Virginia?

For Entry Level Bi Analyst jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Bi Analyst jobs in Virginia look for?

The top searched job categories for Entry Level Bi Analyst jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Bi Analyst jobs?

Cities in Virginia with the most Entry Level Bi Analyst job openings:

Entry Level Bi Analyst jobs near you
Infographic showing various Entry Level Bi Analyst job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $79,661 per year, or $38.3 per hour.

CBP Technology Service Desk

Home - ARETEC

Ashburn, VA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

CBP Technology Service Desk (TSD)

Location: Remote

Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)

Employment Type: Fulltime

Clearance Requirement: CBP Background Investigation (Unclassified)

About Aretec

At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, datadriven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and highimpact solutions that support mission success.

Position Summary

Aretec is seeking a Help Desk Specialist I (Tier 1 Agent – External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). The position provides firstlevel technical and functional support for CBP externalfacing systems, including the Automated Commercial Environment (ACE). The ideal candidate demonstrates strong customer service skills and comfort supporting external stakeholders in a missioncritical environment.

What You'll Do

  • Serve as the Tier 1 customer support Point of Contact for external CBP customers, including PGAs and Trade users, via the external 866 support line.
  • Respond to incoming incidents, service requests, and inquiries via phone, live agent chat, selfservice tickets, and email.
  • Provide support for ACErelated inquiries, including trade facilitation, compliance, and enforcement topics.
  • Deliver 24x7x365 bilingual (English/Spanish) support for ACErelated Trade inquiries.
  • Accurately log and document all incidents and service requests in ServiceNow, including actions taken and information required for nextlevel support.
  • Perform initial investigation, triage, troubleshooting, resolution, and escalation for externalfacing CBP applications.
  • Escalate incidents to Tier 2 or Tier 3 support teams using ticket transfer and warmcall transfer methods.
  • Monitor ticket status and proactively communicate updates and resolution progress to external customers.
  • Handle sensitive or VIP customer contacts with timely, accurate escalation and followup.
  • Support both Internal and External Tier 1 operations as required; 23% of Task 2 effort is allocated to External support in accordance with contract requirements.

Required Qualifications

  • High school diploma or equivalent.
  • Minimum 1 year of experience providing IT help desk, service desk, or technical customer support.
  • Working knowledge of Windows operating systems, Microsoft Office, and webbased applications.
  • Strong customer service and communication skills, both verbal and written.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • Bilingual English/Spanish proficiency strongly preferred.
  • CompTIA A+ or similar entrylevel IT certification.
  • HDI Customer Service Representative (CSR) certification.
  • Experience supporting the Automated Commercial Environment (ACE).
  • Experience assisting Trade or Participating Government Agency (PGA) customers.
  • Prior federal government or CBP help desk experience.

Why Join Aretec

  • Support CBP's external mission partners and national trade operations.
  • Gain experience supporting enterprisescale federal and tradefacing systems.
  • Work in a highimpact, customerfacing environment supporting border and trade missions.
  • Competitive compensation and benefits, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Paid Time Off and Holidays
  • Training and Certification Support

Equal Opportunity Employer

Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

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