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Entry Level Banking Operation Jobs in Indiana (NOW HIRING)

Citizens Banking

Assistant Branch Manager

Greenwood, IN · On-site

$52 - $68/hr

Oversee branch operations, ensuring compliance with bank policies and financial institution ... Experience in training entry level and/or management is highly preferred. Working Conditions:

New

Sharetec

Mobile App Operations Associate

Fort Wayne, IN · On-site

$40K - $50K/yr

This is an entry-level role and a great fit for someone who is organized, detail-oriented, and ... banking information, certificates, and compliance requests) * Track open items through to ...

Citizens Bank

Assistant Branch Manager

Greenwood, IN · On-site

Oversee branch operations, ensuring compliance with bank policies and financial institution ... Experience in training entry level and/or management is highly preferred. Working Conditions:

Citizens Bank

Assistant Branch Manager

Greenwood, IN · On-site

Oversee branch operations, ensuring compliance with bank policies and financial institution ... Experience in training entry level and/or management is highly preferred. Working Conditions:

Steel Dynamics, Inc.

Treasury Analyst

Fort Wayne, IN · On-site

$55 - $75/hr

Coordinate information from accounting, operations, trading, and risk management to reconcile ... Works to drive improved control and efficiencies across treasury banking process. Eliminate ...

Steel Dynamics, Inc.

Treasury Analyst

Fort Wayne, IN · On-site

Coordinate information from accounting, operations, trading, and risk management to reconcile ... Works to drive improved control and efficiencies across treasury banking process. Eliminate ...

Steel Dynamics, Inc.

Treasury Analyst

Fort Wayne, IN · On-site

Coordinate information from accounting, operations, trading, and risk management to reconcile ... Works to drive improved control and efficiencies across treasury banking process. Eliminate ...

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All JobsBanking Operation JobsEntry Level Banking Operation JobsEntry Level Banking Operation Jobs in Indiana

Entry Level Banking Operation information

What is an entry level banking operation?

Entry level banking operations refer to jobs in the banking sector that involve handling the day-to-day processing of transactions, maintaining customer records, and supporting the smooth functioning of bank branches or back offices. These roles typically include tasks such as data entry, processing deposits and withdrawals, reconciling accounts, and assisting with compliance checks. Entry-level positions often provide foundational training and experience for those new to the banking industry, helping employees learn about financial regulations, internal systems, and customer service.

What are the key skills and qualifications needed to thrive as an entry level banking operation professional?

To thrive as an Entry Level Banking Operations professional, you need attention to detail, basic financial knowledge, and at least a high school diploma or associate's degree. Familiarity with banking software, data entry systems, and Microsoft Office Suite is typically expected. Strong organizational skills, reliability, and effective communication help you excel in a fast-paced, accuracy-driven environment. These skills and qualifications are crucial for ensuring error-free processing, regulatory compliance, and efficient support of banking functions.

What are some typical challenges faced by entry level banking operation professionals, and how can they overcome them?

Entry-level banking operations professionals often encounter challenges such as managing a high volume of transactions, ensuring accuracy under tight deadlines, and adapting to rapidly changing financial regulations. To overcome these challenges, it's important to develop strong attention to detail, stay organized, and be proactive in seeking clarification when needed. Many banks provide comprehensive training and mentorship, so taking advantage of these resources can help new team members build confidence and efficiency in their daily tasks.

What is the difference between Entry Level Banking Operation vs Customer Service Representative in banking?

AspectEntry Level Banking OperationCustomer Service Representative in banking
Required CredentialsHigh school diploma or equivalent; some roles may prefer basic financial knowledgeHigh school diploma; strong communication skills often preferred
Work EnvironmentBank branches, back-office, processing centersBank branches, call centers, online support
Employer & Industry UsageFinancial institutions, banks, credit unionsFinancial institutions, banks, customer support centers
Common Search & ComparisonEntry Level Banking Operation vs Customer Service Representative

Entry Level Banking Operations focus on processing transactions, managing accounts, and supporting banking procedures, often in back-office roles. Customer Service Representatives primarily handle client inquiries, assist with account issues, and provide support directly to customers. While both roles require good communication and basic financial knowledge, operations roles are more process-oriented, whereas customer service roles emphasize client interaction.

What are the most commonly searched types of Banking Operation jobs in Indiana?

The most popular types of Banking Operation jobs in Indiana are:

What cities in Indiana are hiring for Entry Level Banking Operation jobs?

Cities in Indiana with the most Entry Level Banking Operation job openings:

Entry Level Banking Operation jobs near you

Assistant Branch Manager

Citizens Banking

Greenwood, IN • On-site

$52 - $68/hr

Other

Posted 3 days ago

New

Key responsibilities

  • Oversee branch operations, ensuring compliance with bank policies and procedures.

  • Lead and coach tellers and personal bankers to deliver high-quality customer service and ensure team engagement.

  • Manage branch activities, including handling escalated customer issues, supervising daily front-line duties, and supporting staff training and development.

Job description

JOB DESCRIPTION

JOB TITLE: Assistant Branch Manager

DEPARTMENT: Retail Operations

LOCATION: Greenwood -Stones Crossing

REPORTS TO: Branch Manager

LAST REVISION: 1-15-25

Citizens Bank is an Equal Employment Opportunity Employer that encourages minority, females and veterans to apply. Citizens Bank participates in E-Verify.

Summary of Job Responsibilities:

The Assistant Branch Manager (ABM) supports the Branch Manager by overseeing day-to-day branch operations, ensuring high levels of customer service, and leading a team of tellers and personal bankers. This role serves as the "Customer Champion," providing exceptional service and building lasting customer relationships. The ABM is responsible for managing branch activities, ensuring compliance with bank procedures, and supporting the training and development of their branch staff.

Essential Duties:
  1. Customer Service & Team Leadership:
    • Lead by example to deliver superior customer service, integrating service standards into branch culture.
    • Coach and develop tellers and personal bankers to ensure high engagement and a skilled team.
    • Serve as the primary point of contact for escalated customer issues, ensuring timely and effective resolution.
  2. Branch Operations:
    • Oversee branch operations, ensuring compliance with bank policies and financial institution procedures.
    • Monitor transactions for irregularities, identifying suspicious activity to protect the bank and customers.
    • Supervise daily duties of front-line staff, including:
    • Balancing transactions, ATMs/ITMS, night deposits, and recyclers.
    • Assisting with cash drawer balancing and quarterly audits.
    • Ensuring dual control procedures are followed.
    • Approving timecards and scheduling.
    • Ordering, shipping, and receiving vault cash and coin.
    • Completing end-of-month reports.
  1. Compliance & Security:
    • Ensure compliance with all regulatory requirements, including Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations.
    • Follow security procedures and safety protocols to minimize risks, including exposure to potential robbery conditions.
  1. Training & Development:
  • When they hire a new Banker, the Banker will go through initial training through HR and will go through training at the Heartland Training branch. When the new Banker arrives at their branch, the ABM is responsible for ensuring the new Banker follows all protocols and procedures as defined by the training they attended for opening new accounts, consumer lending, and other branch operations.
  1. Procedure & Process Improvement:
  • Collaborate with branch teams to identify and implement operational improvements.
Performance Factors:

To perform the job successfully, the applicant should demonstrate the following skills:

  1. Sales & Customer Relationship Management: Knowledge of bank products and services, with a strong ability to assess customer needs and build lasting relationships. Skilled at making appropriate referrals to bank partners and meeting/exceeding sales goals.
  2. Communication: Clear, professional verbal and written communication. Active listening skills and the ability to convey information accurately and constructively.
  3. Problem Solving: Ability to identify, analyze, and resolve issues quickly and efficiently.
  4. Attention to Detail: Consistent, accurate work with a strong focus on compliance with banking standards and procedures.
  5. Job Knowledge & Development: In-depth understanding of branch operations, with a commitment to continuous learning and development.
Minimum Level of Performance and Training Normally Required:
  1. High school diploma or equivalent.
  2. Two years of progressively responsible experience in a financial or other service-to-sales based organization, with prior supervisory experience
  3. Must meet and maintain the bank's performance standards.
  4. Experience in training entry level and/or management is highly preferred.
Working Conditions:
  1. Minimal discomfort from environmental factors such as noise or heat.
  2. Requires standing for extended periods during customer service activities.
  3. Exposure to potential robbery situations, with proper training and protocols to minimize risk.
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