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Banking Operation Manager Jobs in Indiana (NOW HIRING)

Old National Bank

Banking Center Manager

Fort Wayne, IN · On-site

$121K/yr

In partnership with Market leadership and operational risk partners, the Banking Center Manager ensures the banking center operates in alignment with all policies, procedures, and regulatory ...

Old National Bank

Banking Center Manager

Columbus, IN · On-site

$121K/yr

In partnership with Market leadership and operational risk partners, the Banking Center Manager ensures the banking center operates in alignment with all policies, procedures, and regulatory ...

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All JobsBanking Operation JobsBanking Operation Manager JobsBanking Operation Manager Jobs in Indiana

Banking Operation Manager information

What does a banking operation manager do?

A Banking Operation Manager oversees the day-to-day operations of a bank or financial institution to ensure efficiency, compliance, and high-quality customer service. Their responsibilities typically include managing teams, implementing policies and procedures, handling risk management, and ensuring regulatory compliance. They also work closely with other departments to optimize workflow and may be involved in training staff and resolving escalated issues. The role requires strong leadership, attention to detail, and a deep understanding of banking regulations and processes.

What are the key skills and qualifications needed to thrive as a banking operation manager?

To thrive as a Banking Operation Manager, you need strong analytical abilities, in-depth knowledge of banking regulations, and a bachelor’s degree in finance, business, or a related field. Familiarity with core banking systems, risk management tools, and compliance software is typically required, along with relevant certifications such as Certified Anti-Money Laundering Specialist (CAMS). Excellent leadership, problem-solving, and communication skills help you manage teams and navigate complex operational challenges. These competencies are essential to ensure regulatory compliance, operational efficiency, and effective risk mitigation in a dynamic banking environment.

What are some typical challenges banking operation managers face when ensuring compliance with regulatory standards?

Banking Operation Managers often encounter the challenge of staying updated with ever-evolving regulatory requirements and ensuring that operational processes adhere to both internal policies and external laws. They must coordinate with various departments to implement compliance measures without disrupting daily operations, which can be complex in larger institutions. Additionally, they are responsible for training staff on compliance protocols and quickly addressing any identified gaps to avoid penalties or reputational risk. Regular audits and process reviews are essential to maintaining high compliance standards.

What is the difference between Banking Operation Manager vs Loan Officer?

AspectBanking Operation ManagerLoan Officer
Required CredentialsBanking certifications, financial knowledgeLoan origination licenses, financial background
Work EnvironmentBank branches, back-office operationsCustomer meetings, loan processing
Employer & Industry UsageCommercial banks, financial institutionsMortgage companies, banks
Common Search & ComparisonOperational oversight, process managementLoan approval, client assessment

The main difference is that a Banking Operation Manager oversees the overall banking operations, ensuring efficiency and compliance, while a Loan Officer focuses on evaluating and approving individual loan applications. Both roles require financial knowledge and certifications but serve different functions within the banking industry.

What are the most commonly searched types of Banking Operation jobs in Indiana?

The most popular types of Banking Operation jobs in Indiana are:

What cities in Indiana are hiring for Banking Operation Manager jobs?

Cities in Indiana with the most Banking Operation Manager job openings:

Banking Operation Manager jobs near you
Infographic showing various Banking Operation Manager job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution.

Digital Banking and Payments Manager

Merchants Bank of Indiana

Carmel, IN

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Description

Merchants Bank is seeking an experienced Digital Banking & Payments Manager to lead the strategy, administration, and continuous improvement of the Bank's digital banking and payment services. As the Bank's primary expert in digital channels and payment solutions, this individual will oversee online and mobile banking platforms, ACH, wire services, RTP, bill pay, Zelle, Positive Pay, and related technologies while driving key modernization initiatives, vendor partnerships, and regulatory readiness. This is a highly visible role that combines industry expertise, project leadership, and cross-functional collaboration to deliver innovative, secure, and customer-focused banking solutions.



Essential duties and responsibilities of the Digital Banking & Payment Manager are...  

  • Own the administration, enhancement, and ongoing optimization of the Bank's digital banking and payment platforms, including online banking, mobile banking, ACH, wire transfers, RTP, bill pay, Zelle, Positive Pay, and related services. 
  • Serve as the Bank's subject matter expert for digital banking and payment solutions, providing guidance on industry trends, emerging technologies, regulatory requirements, and payment network changes. 
  • Manage relationships with digital banking, payment, and technology vendors, ensuring service quality, issue resolution, system enhancements, and strategic alignment with business objectives. 
  • Oversee the performance, functionality, and security of digital banking and payment systems to ensure a reliable and seamless customer experience. 
  • Lead system implementations, upgrades, conversions, testing efforts, and payment modernization initiatives, coordinating activities across business lines, technology teams, and external vendors. 
  • Monitor compliance with applicable regulations, network rules, audit requirements, and internal controls related to digital banking and payment operations. 
  • Evaluate business processes and system capabilities, identify opportunities for improvement, and implement solutions that enhance efficiency, customer experience, and operational effectiveness. 
  • Partner with Treasury Management, Retail Banking, Operations, and Business Technology teams to gather requirements, prioritize enhancements, and deliver solutions that support strategic goals. 
  • Manage and optimize CSI core banking integrations and related digital banking technologies, ensuring systems effectively support the Bank's products, services, and future growth. 
  • Develop communications, procedures, and training resources related to product enhancements, system changes, and new service offerings for employees and customers.


Requirements



What we are looking for...

  • 5-10 years related experience in banking operations, treasury, or digital banking systems.
  • Certified Treasury Professional
  • Accredited ACH Professional
  • Bachelor's degree in finance or related field required
  • Strong expertise in both retail and commercial banking.
  • Prior leadership experience preferred
  • Project Management
  • Strong knowledge of Microsoft products


Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, plus a few more 



About Merchants

Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.


Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here.

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