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Entry Level Bank Jobs in Columbus, IN (NOW HIRING)

Citizens Bank

Assistant Branch Manager

Greenwood, IN · On-site

Must meet and maintain the bank's performance standards. * Experience in training entry level and/or management is highly preferred. Working Conditions: * Minimal discomfort from environmental ...

Citizens Bank

Assistant Branch Manager

Greenwood, IN · On-site

... the bank's performance standards.Experience in training entry level and/or management is highly preferred. Working Conditions:Minimal discomfort from environmental factors such as noise or heat.

All JobsBank JobsEntry Level Bank JobsEntry Level Bank Jobs in Columbus, IN

Entry Level Bank information

What is an entry level bank job?

Entry level bank jobs are positions within a bank that require little to no prior banking experience and are suitable for recent graduates or individuals new to the financial industry. Common roles include bank teller, customer service representative, and personal banker. These positions typically involve handling customer transactions, providing account information, and supporting daily banking operations. They offer valuable training and experience, serving as a stepping stone for career growth within the banking sector.

What are the key skills and qualifications needed to thrive as an entry level bank teller, and why are they important?

To thrive as an Entry Level Bank Teller, you need basic math skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is important. Strong interpersonal skills, reliability, and clear communication help build trust with customers and work effectively in a team. These skills ensure accurate transactions, positive customer experiences, and smooth banking operations.

What are some common challenges faced by entry-level bank employees, and how can I prepare for them?

Entry-level bank employees often face challenges such as learning a wide range of financial products, managing high customer service expectations, and quickly adapting to compliance and security protocols. You'll regularly interact with clients, handle transactions, and may need to resolve issues under pressure. Preparing by building strong communication skills, staying organized, and familiarizing yourself with basic banking operations and regulations can help you succeed. Many banks also provide structured training programs to support your transition and ongoing development.

What is the difference between Entry Level Bank vs Customer Service Representative in the banking industry?

AspectEntry Level BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, offices, or call centersBank branches, call centers, or retail locations
Employer & Industry UsageFinancial institutions, banks, credit unionsFinancial institutions, banks, credit unions
Common Search & ComparisonEntry Level Bank vs Customer Service Representative

Both roles typically require similar educational backgrounds and are found within banking environments. An Entry Level Bank position often involves a broader range of banking tasks, including basic financial transactions and account management, while a Customer Service Representative focuses primarily on assisting customers with inquiries and service issues. Understanding these differences can help job seekers identify the best fit for their skills and career goals within the banking industry.

What are the most commonly searched types of Bank jobs in Columbus, IN?

The most popular types of Bank jobs in Columbus, IN are:

What are popular job titles related to Entry Level Bank jobs in Columbus, IN?

For Entry Level Bank jobs in Columbus, IN, the most frequently searched job titles are:

What job categories do people searching Entry Level Bank jobs in Columbus, IN look for?

The top searched job categories for Entry Level Bank jobs in Columbus, IN are:

What cities near Columbus, IN are hiring for Entry Level Bank jobs?

Cities near Columbus, IN with the most Entry Level Bank job openings:

Entry Level Bank jobs near you
Infographic showing various Entry Level Bank job openings in Columbus, IN as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Assistant Branch Manager

Citizens Bank

Greenwood, IN • On-site

Full-time

Re-posted 2 days ago

Job description

JOB DESCRIPTION
JOB TITLE: Assistant Branch Manager
DEPARTMENT: Retail Operations
LOCATION: Greenwood -Stones Crossing
REPORTS TO: Branch Manager
LAST REVISION: 1-15-25
Citizens Bank is an Equal Employment Opportunity Employer that encourages minority, females and veterans to apply. Citizens Bank participates in E-Verify.
Summary of Job Responsibilities:
The Assistant Branch Manager (ABM) supports the Branch Manager by overseeing day-to-day branch operations, ensuring high levels of customer service, and leading a team of tellers and personal bankers. This role serves as the "Customer Champion," providing exceptional service and building lasting customer relationships. The ABM is responsible for managing branch activities, ensuring compliance with bank procedures, and supporting the training and development of their branch staff.
Essential Duties:
  1. Customer Service & Team Leadership:
    • Lead by example to deliver superior customer service, integrating service standards into branch culture.
    • Coach and develop tellers and personal bankers to ensure high engagement and a skilled team.
    • Serve as the primary point of contact for escalated customer issues, ensuring timely and effective resolution.
  2. Branch Operations:
    • Oversee branch operations, ensuring compliance with bank policies and financial institution procedures.
    • Monitor transactions for irregularities, identifying suspicious activity to protect the bank and customers.
    • Supervise daily duties of front-line staff, including:
      • Balancing transactions, ATMs/ITMS, night deposits, and recyclers.
      • Assisting with cash drawer balancing and quarterly audits.
      • Ensuring dual control procedures are followed.
      • Approving timecards and scheduling.
      • Ordering, shipping, and receiving vault cash and coin.
      • Completing end-of-month reports.
  1. Compliance & Security:
    • Ensure compliance with all regulatory requirements, including Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations.
    • Follow security procedures and safety protocols to minimize risks, including exposure to potential robbery conditions.

  1. Training & Development:
  • When they hire a new Banker, the Banker will go through initial training through HR and will go through training at the Heartland Training branch. When the new Banker arrives at their branch, the ABM is responsible for ensuring the new Banker follows all protocols and procedures as defined by the training they attended for opening new accounts, consumer lending, and other branch operations.
  1. Procedure & Process Improvement:
  • Collaborate with branch teams to identify and implement operational improvements.

Performance Factors:
To perform the job successfully, the applicant should demonstrate the following skills:
  1. Sales & Customer Relationship Management: Knowledge of bank products and services, with a strong ability to assess customer needs and build lasting relationships. Skilled at making appropriate referrals to bank partners and meeting/exceeding sales goals.
  2. Communication: Clear, professional verbal and written communication. Active listening skills and the ability to convey information accurately and constructively.
  3. Problem Solving: Ability to identify, analyze, and resolve issues quickly and efficiently.
  4. Attention to Detail: Consistent, accurate work with a strong focus on compliance with banking standards and procedures.
  5. Job Knowledge & Development: In-depth understanding of branch operations, with a commitment to continuous learning and development.

Minimum Level of Performance and Training Normally Required:
  1. High school diploma or equivalent.
  2. Two years of progressively responsible experience in a financial or other service-to-sales based organization, with prior supervisory experience
  3. Must meet and maintain the bank's performance standards.
  4. Experience in training entry level and/or management is highly preferred.

Working Conditions:
  1. Minimal discomfort from environmental factors such as noise or heat.
  2. Requires standing for extended periods during customer service activities.
  3. Exposure to potential robbery situations, with proper training and protocols to minimize risk.

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