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Entry Level American Express Fraud Investigation Jobs

American Express

Analyst-Compliance

Phoenix, AZ

At American Express, our culture is built on a 175-year history of innovation, shared values and ... Experience conducting investigations, analyzing complex information, and making risk-based ...

American Express

Manager - Compliance

New York, NY

... Credit and Fraud Risk, Marketing, and Product teams. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering ...

American Express

Analyst-Compliance

Phoenix, AZ · On-site

$65K - $102K/yr

The Sanctions Analyst will assist with OFAC/Sanctions activities to ensure American Express ... Experience conducting investigations, analyzing complex information, and making risk-based ...

American Express

Manager - Compliance

Manhattan, NY · On-site

$89K - $150K/yr

... with affiliate partners such as Credit and Fraud Risk, Marketing, and Product teams ... About Us At American Express, our culture is built on a 175-year history of innovation, shared ...

American Express

Insurance Claims Adjuster

Phoenix, AZ · On-site

$26.20 - $43.87/hr

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Responsibilities * Investigation/research by using tools available ...

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All JobsAmerican Express Fraud Investigation JobsEntry Level American Express Fraud Investigation Jobs

Entry Level American Express Fraud Investigation information

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How much do entry level american express fraud investigation jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level american express fraud investigation in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $16.83 per hour, depending on experience, location, and employer.

What qualifications do I need to be an Entry Level American Express Fraud Investigation?

To qualify for an entry-level American Express Fraud Investigation role, candidates typically need a high school diploma or equivalent, strong attention to detail, and good communication skills. Some positions may require familiarity with fraud detection tools or basic knowledge of financial transactions, but specific certifications are not usually mandatory for entry-level roles.

What does an entry level American Express fraud investigator do?

An Entry Level American Express Fraud Investigator is responsible for detecting and preventing fraudulent activities on customer accounts. They review transaction data, identify suspicious patterns, and communicate with customers to verify potentially unauthorized charges. These investigators also collaborate with other teams to resolve fraud cases and help protect both the company and its cardholders from financial loss. Training is provided, and strong attention to detail and problem-solving skills are important for success in this role.

What is the difference between Entry Level American Express Fraud Investigation vs Entry Level Chase Fraud Analyst?

AspectEntry Level American Express Fraud InvestigationEntry Level Chase Fraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; relevant certifications are a plus
Work EnvironmentCustomer service centers, fraud detection teams, call centersBanking branches, fraud detection units, call centers
Employer & Industry UsageAmerican Express, financial services, credit card industryChase, banking, financial services, credit card industry
Common Search & ComparisonYesYes

Both roles involve detecting and preventing fraud within the financial services industry, often requiring similar credentials and working in customer service or fraud detection environments. The main difference lies in the employer and specific company procedures, but the core responsibilities and skills are comparable for entry-level candidates.

What are some common challenges faced by entry level American Express fraud investigators, and how can new hires effectively overcome them?

Entry-level fraud investigators at American Express often encounter challenges such as adapting to rapidly evolving fraud tactics, managing a high volume of cases, and staying up to date with internal compliance procedures. New hires can effectively overcome these challenges by actively participating in training programs, leveraging mentorship from experienced team members, and utilizing the company's digital tools to streamline case management. Building strong communication skills is also essential, as investigators frequently collaborate with other departments and communicate findings to both internal stakeholders and customers.

What are the key skills and qualifications needed to thrive as an entry level American Express fraud investigator?

To thrive as an Entry Level American Express Fraud Investigator, you need strong analytical skills, attention to detail, and a basic understanding of financial transactions, typically supported by a bachelor's degree or relevant experience. Familiarity with fraud detection software, case management systems, and data analysis tools is highly beneficial. Excellent communication, critical thinking, and problem-solving abilities help you effectively resolve cases and collaborate with team members. These skills and qualities are crucial for accurately identifying fraudulent activity, minimizing losses, and maintaining customer trust.

How to become an entry level American Express fraud investigator?

To become an entry-level American Express fraud investigator, candidates typically need a high school diploma or equivalent, strong attention to detail, and good communication skills. Relevant experience in customer service, security, or investigations can be beneficial, and familiarity with fraud detection tools or software is often preferred. Certifications in fraud examination or related fields can enhance prospects, and the role usually requires the ability to work in a team environment and handle sensitive information.
What cities are hiring for Entry Level American Express Fraud Investigation jobs? Cities with the most Entry Level American Express Fraud Investigation job openings:
What are the most commonly searched types of American Express Fraud Investigation jobs? The most popular types of American Express Fraud Investigation jobs are:
Entry Level American Express Fraud Investigation jobs near you
Infographic showing various Entry Level American Express Fraud Investigation job openings in the United States as of June 2026, with employment types broken down into 16% Full Time, 82% Part Time, and 2% Temporary. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $34,679 per year, or $16.7 per hour.

Financial Analyst - Risk Management

American Express

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description

This position is part of the Risk Products and Data Strategy organization within Credit and Fraud Risk (CFR) and is responsible for supporting the oversight of CFR's Data Investment Plan, covering spend across third party data providers. 

The successful candidate will lead day-to-day expense management activities with a strong focus on financial accuracy, spend transparency, and maximizing value from contracted data assets. He/she will provide analytical support for contract negotiations, financial planning, and strategic business initiatives while identifying opportunities to improve processes through automation and AI-enabled solutions. 

This position partners with stakeholders across the Enterprise, including Credit & Fraud Risk, Marketing, Finance, Controllership, Global Supply Management, and Global Servicing Network. It offers an excellent opportunity for a highly motivated individual with strong financial proficiency to engage with internal and external strategic business partners and gain insight into credit and fraud risk management principles and practices.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
  • Highly motivated individual with strong financial, analytical, and problem-solving skills with attention to detail and accuracy 
  • High sense of ownership, accountability, and ability to independently manage priorities and deliver on commitments.
  • Excellent collaboration and communication skills
  • Intellectual curiosity and a continuous improvement mindset with a willingness to challenge existing processes.
  • Team player with flexibility to support initiatives beyond immediate responsibilities.
  • Proficient in Excel (intermediate to advanced level), including familiarity with pivot tables, formulas, and macros. Power Query a plus
  • Strong PowerPoint skills with ability to synthesize complex analyses into concise business insights. Tableau a plus
  • Interest in leveraging AI and automation tools to improve business processes and operational efficiency.
  • Familiarity with Ariba Buyer a plus
  • Bachelor's Degree in related field

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

  • Manage monthly expense tracking and forecasting activities for third-party data investments
  • Reconcile invoices by validating billing accuracy and ensuring prompt resolution of discrepancies with data vendors
  • Ensure accurate and timely month-end accruals & expense allocations across multiple business groups
  • Prepare expense management, forecasting, and variance analysis reports for leadership and business partners
  • Support strategic contract negotiations through pricing analysis, and spend simulations
  • Identify opportunities to streamline and automate processes leveraging AI where appropriate
  • Support ad hoc financial analyses and strategic initiatives as needed.

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