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Entry Customer Service Representative Jobs in Toronto, ON

U-Haul

Customer Service Representative

Brampton, ON · On-site

CA$17.60 - CA$18.60/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshawa, ON · On-site

CA$17.60 - CA$18.60/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Ajax, ON · On-site

CA$17.60 - CA$18.60/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Burlington, ON · On-site

CA$17.60 - CA$18.60/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Toronto, ON · On-site

CA$17.60 - CA$18.60/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Toronto, ON · On-site

CA$17.60 - CA$18.60/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Mississauga, ON · On-site

CA$17.60 - CA$18.60/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

the Staffing Guys

Be Seen First

Bilingual Customer Service Representative

Concord, ON · On-site

CA$24 - CA$25/hr

We are currently looking to add an outgoing and energetic Customer Service Representative Bilingual ... Provide transactional support to your assigned sales representative including order entry ...

New

Hays

Customer Service Representative

Toronto, ON · Hybrid

CA$20 - CA$22/hr

Your New Role As a Customer Service Representative, you will be responsible for handling a high volume of inbound customer calls while also following up on warm leads. You will act as the primary ...

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All JobsEntry Customer Service Representative JobsEntry Customer Service Representative Jobs in Toronto, ON

Entry Customer Service Representative information

What is an entry customer service representative?

Entry Customer Service Representatives are professionals who serve as the first point of contact for customers seeking assistance with products, services, or general inquiries. They typically handle incoming calls, emails, or chats, resolve basic issues, provide information, and escalate more complex problems to senior staff if needed. These roles require strong communication skills, patience, and the ability to remain calm under pressure. Entry-level positions usually offer on-the-job training, making them a great starting point for individuals interested in customer service careers.

What are the key skills and qualifications needed to thrive as an entry customer service representative?

To thrive as an Entry Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is typical for this role. Patience, active listening, and a positive attitude help individuals excel when handling diverse customer inquiries. These skills ensure efficient issue resolution, foster customer satisfaction, and contribute to a positive brand image.

What are some common challenges faced by entry-level customer service representatives, and how can they be overcome?

Entry-level Customer Service Representatives often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and quickly learning product or service details. To overcome these, it's helpful to actively listen, stay patient, and use available resources or escalation processes when needed. Building strong communication skills and seeking feedback from more experienced team members can also help you adapt and grow more confident in the role.

What is the difference between Entry Customer Service Representative vs Customer Support Associate?

AspectEntry Customer Service RepresentativeCustomer Support Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, retail, or office settingsCall centers, retail, or online support platforms
Employer & Industry UsageCustomer service departments across various industriesCustomer support teams in tech, retail, and service sectors
Common Search & ComparisonYesYes

Both roles involve assisting customers, handling inquiries, and providing support. The terms are often used interchangeably, but "Customer Support Associate" may imply a slightly broader scope or specific industry usage. Overall, they share similar requirements and work environments, making them closely related entry-level customer service positions.

What are popular job titles related to Entry Customer Service Representative jobs in Toronto, ON?

For Entry Customer Service Representative jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Entry Customer Service Representative jobs in Toronto, ON look for?

The top searched job categories for Entry Customer Service Representative jobs in Toronto, ON are:

Entry Customer Service Representative jobs near you
Infographic showing various Entry Customer Service Representative job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Customer Service Representative

U-Haul

Brampton, ON • On-site

CA$17.60 - CA$18.60/hr

Full-time

PTO

Re-posted 18 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

153rd of 177 rated vehicle equipment hire

Job description

Compensation Range: $17.60 to $18.60 Hourly

Location:

411 Main St N, Brampton, Ontario L6X1N7 Canada

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is "Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Paid holidays, vacation, and sick days, if eligible
  • Career stability
  • Gym Reimbursement Program, if eligible
  • Opportunities for advancement
  • Valuable on-the-job training
  • Complete Benefit Plan, if eligible
  • RRSP payroll deduction plan
  • Deferred profit-sharing plan, if eligible
  • You Matter Program (EAP)
  • Mindset App Program
  • Wellness Programs
  • Discounts on Apple products, Dell computers, hotels, and more

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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