Completely and accurately enter all required client information into the computerized entry system ... representing Rosecrance. * Assume other related responsibilities as assigned by management.
Quick apply
Completely and accurately enter all required client information into the computerized entry system ... representing Rosecrance. * Assume other related responsibilities as assigned by management.
Quick apply
Completely and accurately enter all required client information into the computerized entry system ... representing Rosecrance. * Assume other related responsibilities as assigned by management.
$13.64 - $14.96
8% of jobs
$14.96 - $16.29
8% of jobs
$16.97 is the 25th percentile. Wages below this are outliers.
$16.29 - $17.61
16% of jobs
The median wage is $18.76 / hr.
$17.61 - $18.94
20% of jobs
$20.11 is the 75th percentile. Wages above this are outliers.
$18.94 - $20.26
25% of jobs
$20.26 - $21.59
8% of jobs
$21.59 - $22.91
4% of jobs
$22.91 - $24.24
4% of jobs
$24.24 - $25.56
2% of jobs
$25.56 - $26.89
1% of jobs
$26.89 - $28.21
2% of jobs
$13
$19
$28
| Aspect | Entry Client Representative | Customer Service Associate |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer customer service experience | High school diploma; customer service experience often preferred |
| Work Environment | Office setting, client-facing interactions, financial or service industries | Retail, call centers, retail stores, service industries |
| Employer & Industry Usage | Financial institutions, corporate client services | Retail, telecommunications, hospitality |
| Search & Comparison Intent | Roles involving client interaction, account management | Customer support, front-line service roles |
The Entry Client Representative and Customer Service Associate roles share similarities in customer interaction and work environments but differ mainly in industry focus and responsibilities. Entry Client Representatives typically handle client accounts in financial or corporate settings, requiring more specialized knowledge, while Customer Service Associates work in retail or service sectors, focusing on general customer support.

6.1
Based on 22 frontline employees who took The Breakroom Quiz
Become a champion of hope.
At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.
Sign-on Bonus of $2,000 paid out within 2 years of hire.
Position Summary
Directly supervise clients being treated in the Health Center and other units as needed. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of addictions treatment services to clients and their families and to facilitate the issues of recovery into their daily living situations.
Qualifications
Responsibilities:
Schedule: Tuesday-Saturday 7:00am-3:30pm
Shift: 1st
Work Location: Rosecrance Mulberry Center
605 Mulberry St.
Rockford, IL 61103
Compensation
Our Benefits
Rosecrance values its employees and offers a comprehensive benefits package for you and your family:
Who We Are
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.
We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.
Our Health and Safety Commitment
We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.
Equal Employment Opportunity
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Our Partnerships
Ready to Make a Difference?
Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.
Get the full story on Breakroom
Sourced by ZipRecruiter
Rosecrance is a private not-for-profit organization and nationally recognized leader in treating substance use and mental health disorders for children, adolescents, adults, and families. With nearly 60 locations in Illinois, Wisconsin, and Iowa, our physician-led team has developed an innovative, multidisciplinary, outcomes-informed approach. Since 1916, our unmatched legacy as a proven behavioral healthcare leader is a source of hope and strength to those we serve and provides a roadmap for the best opportunity for lasting recovery. Rosecrance served nearly 50,000 clients last year.
Health care and social assistance
501 - 1,000 Employees
Rockford, IL, US
1916