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Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.
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Job Title:Business Process Specialist
Department:Administration
FLSA Status:Non-Exempt
Cost Center:US1000001D - Administration
Summary 
Under the direction of the Chief Financial Officer, the Business Process Specialist will document Standard Operating Procedures (SOPs) and related work instructions for SAP-enabled business processes across Accounting, Order Entry, Supply Chain/Purchasing, Warehouse, and Production operations. This role will partner with all departments and project team members to capture and document business processes in a clear, consistent, and controlled format. The role is intended to augment the documentation workload of all departments so they can remain focused on business operations with continued support of SAP implementation success. 
Essential Functions
The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.
Document SOPs, work instructions, and process guides for SAP-enabled business processes.
Work within all teams to capture process flows, roles, decision points, exceptions, and controls.
Translate operational and system processes into clear, user-ready documentation.
Participate in process walkthroughs, workshops, and working sessions to gather documentation requirements.
Review and revise documentation based on stakeholder feedback.
Maintain documentation consistency, organization, and version control.
Assist the administration department with various tasks assigned by management.
Other duties as assigned by management.
Qualifications
High School Diploma or equivalent required. Associate degree in accounting, business or related field required, bachelor's degree is preferred.
At least three (3) years of experience in process writing, SOP development, or process documentation and analysis.
Must have a strong understanding of operational workflows, process documentation practices, and experience supporting cross-functional work with Subject Matter Experts (SMEs) to gather and validate business process content.
Experience with SAP S/4HANA is highly preferred.
Knowledge of inventory management, warehouse operations, production processes, procurement, back-office operations, accounting, finance and material movement highly preferred.
Experience supporting User Acceptance Testing (UAT), training documentation, or go-live readiness is preferred. 
Knowledge, Skills, and other Abilities
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
Ability to work independently and in a fast-paced environment.
Ability to anticipate work needs and interact professionally with customers.
Excellent organizational skills and attention to detail.
Ability to work well with all levels of team members.
Licensing/Certifications
A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years.
Equipment, Machinery, Tools, and Vehicles Used
General office equipment, including computers, printers, fax machines and telephones.
Physical Demands
The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 
While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifteen (15) pounds. 
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus. 
Mental Demands
While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines and constant interruptions; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals. 
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 
The incumbent works primarily in an office environment, sitting for prolonged periods at a desk with a computer. 
This position is not a remote or hybrid position.
Reporting Relationships 
This position reports to the Chief Financial Officer
Supervisory Responsibility
None
We are an Equal Employment Opportunity ("EEO") Employer.  If you need assistance or an accommodation with completing the application, you may contact us at (248) 560-0080.