Entertainment Operations Manager Jobs in Greer, SC

ABOUT TOPGOLF

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food andbeverages, events, and entertainment into one experience that keeps guests coming back.

WHAT WE'RE SEEKING

Do you hold the line on quality even whenit isbusy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started?

We arelooking for a Culinary Manager who leads from the front. Someone who understands food cost andportioncontrol, coaches their team through the work, and takes genuine ownership of the kitchen's performance.

Consistencyis notlucky.It iswhat happens when a leader pays attention.

If you run a tight, proud kitchen, this is wherethosematter.

THE ROLE

The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinaryexpertiseand the ability to lead, coach, and develop the kitchen team.

The Culinary Manager maybe responsible forday-to-day line operations oreventsexecution. They supervise the kitchen team, manage inventory and product ordering, enforce safety and sanitation standards, andmaintainthe quality and consistency Topgolf guests expect.

As a leader of a high-energy, guest-facing venue, this rolerequires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods,special events, and high-volume seasons.

WHAT YOU WILL DO

Lead Kitchen Operations

Supervise the kitchen team in delivering best-in-class culinary experiences every shift

Coach and developTeammembersand drive engagement across the kitchen

Delegate tasks effectively and follow up to ensure completion and quality

Manage day-to-day line operations or events execution as assigned

Maintain Culinary Standards

Select and develop recipes to corporate approval and standardize production for consistent quality

Establishand maintain presentation techniques and quality standards

Plan and cost menus forspecial eventsand chef-choice occasions

Ensure proper equipment operation, maintenance, and cleanliness

Manage Costs and Inventory

Monitor inventory levels and purchase product within budgetary guidelines

Maintainfood and labor costs according to budget, with a solid understanding of COGS

Oversee safety and sanitation in the kitchen in compliance with all regulations

Contribute to Team Culture

Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring

Support the Executive Culinary Manager in building a high-performance kitchen team

Participatein team development and model the standards expected of all kitchenteammembers

CORE COMPETENCIES FOR SUCCESS

DrivesResults|Consistentlyachieving results, even under tough circumstances.

Demonstratesa strong drive to achieve consistent culinary quality and operational results

Drives tasks to successful completion each shift - no corners cut

Shows determination in the face of high volume, obstacles, or short-staffed situations

Setshigh standardsfor own performance and inspires the same in the team

CustomerFocus|Buildingstrong customer relationships and delivering customer-centric solutions.

Ensures every dish that leaves the kitchen meets or exceeds guest expectations

Uses guest and internal feedback to continuously improve food quality and presentation

Independentlyanticipatesand adjusts to evolving event and service needs

Follows up on any culinary feedback to ensure issues are fully resolved

Decision Quality|Making good andtimelydecisions that keep the organization moving forward.

Demonstratesgood judgment in routine kitchen decisions - prep, production, quality, and staffing

Makes sound independent decisions in urgent situations such as equipment failures or staffing gaps

Considers various inputs and trade-offs to arrive at effective decisions during high-volume service

Uses good judgment about when to act independently and when to escalate an issue to the Executive Culinary Manager