Entertainment Operations Manager Jobs in Bothell, WA

Position:                                      Facility Operator, Kraken Community Iceplex

Department:                               Facility Operations

Reporting To:                             Director of Facility Operations, Kraken Community Iceplex

Our Purpose:

We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility.

Position Summary:

The Facility Operator will be responsible for the Kraken Community Iceplex facility and ice maintenance. This position is responsible for driving and maintaining the Zamboni and ice edger machines as well as opening and/or closing the building, maintaining cleanliness of locker, restrooms and public areas and sharping rental skates. Works with the Operations Director and Operations Manager to ensure a great experience for all patrons.

Our Commitment to Diversity, Equity, and Inclusion in Hiring:

The Seattle Kraken aspire to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t played ice hockey before or are still learning about the sport—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy.  

If you’d like to request an accommodation in the application or interview process, please let us know by emailing: hr@seattlekrakenhockey.com.

Essential Duties & Responsibilities:

Ice Maintenance:

• Maintains strict ice schedule
• Keeps constant records and logs for, but not limited to, compressors, ice temperature, and ice thickness
• Responsible for flooding, edging, shaving/building ice service as scheduled by Operations Manager
• Helps keep back-of-house areas clean and organized so the Zamboni has access on/off the ice.
• Assures all gates are closed before resurfacing operations
• Assists in routine maintenance program of the Zamboni and ice edger

Rink Maintenance:

• Takes the lead on the installation of the sub-floor and picking up when needed
• Picks up trash, sweeps and mops floors, vacuum as needed
• Empties trash bins inside/outside rink and ensures restrooms and public areas are tidy
• Cleans glass and dashers, when possible, inside and out

Preferred Experience & Qualifications:

• Has strong mechanical aptitude
• Ability to use independent judgment in the performance of duties when required   
• Ability to understand and follow both oral and written instructions  
• Ability to communicate effectively in English, both verbally and in writing
• Ability to establish and maintain effective working relationships with the public, customers, vendors, and others using the Kraken Community Iceplex
• High School Diploma or equivalent combination of experience and education

Working Conditions:

• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required
• Punctuality and reliability are important in this sometimes fast-paced environment; ice schedule MUST be kept
• Basic reading and math skills equivalent to HS diploma
• Basic mechanical knowledge and ability to learn maintenance skills
• Good communication skills
• Valid Driver's license and satisfactory driving record
• Successful completion of all required pre-employment background checks
• Majority of days spent standing or walking
• Work conditions include exposure to cold, heat and noise
• Climbing stairs, ladders and other objects is often required, along with the need to bend kneel and reach
• Frequent bending, lifting 50 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs

Total Rewards Package:

• Compensation:
  • In accordance with Washington’s Equal Pay and Opportunity Act, the starting pay rate for this position is $24/hr. Actual pay will depend on employee’s experience and other job-related factors permitted by law
  • Overtime eligibility
    
• Benefits & Perks:
  • Company-paid Orca card
  • Corporate office located at the Kraken Community Iceplex in Northgate; within walking distance of the Northgate Light Rail Station and Northgate Transit Center; free parking

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.