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Enterprise Rental Jobs in Indiana (NOW HIRING)

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Enterprise Rental information

See Indiana salary details

$42.8K

$109.7K

$164.1K

How much do enterprise rental jobs pay per year?

As of Aug 16, 2026, the average yearly pay for enterprise rental in Indiana is $109,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $128,900.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by employees in an Enterprise Rental location, and how can they be managed?

Employees at Enterprise Rental locations often manage a fast-paced environment where balancing customer service with operational logistics is key. Common challenges include handling high customer volume during peak hours, managing vehicle availability, and addressing last-minute changes or customer concerns. Effective time management, strong communication with team members, and adaptability are essential to overcoming these challenges. Enterprise provides ongoing training and supportive team structures to help employees succeed and grow within the company.

What are the key skills and qualifications needed to thrive as an Enterprise Rental agent?

To thrive as an Enterprise Rental Agent, you need strong customer service skills, sales acumen, and a valid driver's license, typically supported by a high school diploma or higher education. Familiarity with point-of-sale (POS) systems, reservation software, and vehicle inspection processes is usually required. Outstanding interpersonal skills, problem-solving ability, and adaptability set top performers apart in this role. These skills are crucial for ensuring customer satisfaction, driving business growth, and maintaining efficient rental operations.

What is an Enterprise Rental agent?

An Enterprise Rental agent is a professional who works for Enterprise Rent-A-Car, assisting customers with renting vehicles for personal or business use. Their responsibilities typically include helping customers choose the right vehicle, processing rental agreements, explaining terms and conditions, and ensuring a smooth rental experience. They may also handle customer inquiries, process payments, and inspect vehicles before and after rentals. Good customer service skills and knowledge of the rental process are essential in this role.

What is the difference between Enterprise Rental vs Car Rental Agent?

AspectEnterprise RentalCar Rental Agent
CredentialsDriver's license, possibly a commercial license for fleet managementValid driver's license, customer service skills
Work EnvironmentCorporate offices, rental locations, fleet management facilitiesRental counters, customer service desks at rental locations
Employer & IndustryEnterprise Holdings, car rental industryVarious rental companies, car rental industry
Common Search/ComparisonFocuses on managing rental operations, fleet, and corporate accountsFocuses on customer interactions, reservations, and rentals

Enterprise Rental roles typically involve managing rental operations, fleet logistics, and corporate accounts within the car rental industry. Car Rental Agents primarily handle customer service, reservations, and rental transactions at rental locations. While both roles are part of the car rental industry, Enterprise Rental positions are more operational and management-focused, whereas Car Rental Agents are customer-facing roles.

Enterprise Rental jobs near you
Infographic showing various Enterprise Rental job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $109,745 per year, or $52.8 per hour.

Customer Service - Return Agent - Indianapolis Airport

Enterprise Holdings

Indianapolis, IN • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 173 rated vehicle equipment hire

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

The starting pay for this position is $16.00 / hour plus potential bonus opportunities. 

This position is located at the Indianapolis Airport - 7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241. 

We offer a robust Benefits Package including, but not limited to:

  • Paid time off
  • Employee discount
  • Retirement savings plan
  • Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
  • Life Insurance
  • Training and development

The schedule available is: 

  • Monday - 4:00am to 12:00pm 
  • Tuesday - 4:00am to 12:00pm 
  • Wednesday - OFF
  • Thursday - 4:00am to 12:00pm 
  • Friday - 4:00am to 12:00pm 
  • Saturday - OFF
  • Sunday - 4:00am to 12:00pm 

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
  • Remind customer to check for personal belongings
  • Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
  • Advise and review rental charges; and provide an accurate receipt to the customer
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal
  • Thank customers using the prescribed dialogue
  • Inquire about service, satisfaction and document dissatisfaction
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Use of proper statement to determine if vehicle is being returned with full tank of gas
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • Keep lot organized for ease of access and traffic flow
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year prior customer service retail or administrative support experience
  • Must have a valid driver's license with no more than two moving violations and/or at fault accidents in the past 2 years.
  • No drug or alcohol related convictions on driving record inthe past5 years (ie., DUI/DWI).

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