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Enrollment Services Associate Jobs in California

Nhcare

PACE Enrollment Registered Nurse

Murrieta, CA · On-site

$96 - $141/hr

This position will cover our entire service area (Riverside County and South San Bernardino County ... Associate's degree in nursing required * Bachelor's degree in nursing preferred * CA RN license ...

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Enrollment Services Associate information

What is an enrollment services associate?

Enrollment Services Associates are administrative professionals who assist students and prospective students with the enrollment process at educational institutions. They provide information about admissions, registration, financial aid, and academic requirements. These associates often serve as the first point of contact for students, helping them navigate paperwork, deadlines, and policies. Their role is crucial in ensuring that students have a smooth and efficient enrollment experience.

What are the key skills and qualifications needed to thrive as an enrollment services associate?

To thrive as an Enrollment Services Associate, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a bachelor's degree or relevant administrative experience. Familiarity with student information systems (SIS), CRM platforms, and data entry tools is typically required. Excellent interpersonal communication, problem-solving abilities, and patience are standout soft skills in this role. These competencies ensure accurate enrollment processing, positive student experiences, and efficient workflow in educational settings.

What are some common challenges faced by enrollment services associates when supporting prospective students?

Enrollment Services Associates often navigate high volumes of inquiries, especially during peak enrollment periods, which requires strong organizational and communication skills. They must balance providing accurate information about admission requirements, financial aid, and program options while maintaining a positive, service-oriented attitude. Collaborating with admissions, financial aid, and academic departments is key to resolving complex student issues efficiently. Adapting to frequent policy updates and using multiple student information systems are also typical challenges in this role.

What is the difference between Enrollment Services Associate vs Admissions Coordinator?

AspectEnrollment Services AssociateAdmissions Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate or bachelor's degree
Work EnvironmentOffice setting, interacting with students and staffOffice and campus environment, coordinating with prospective students
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & ComparisonOften compared for entry-level roles in student enrollmentRelated role focusing on student recruitment and application processing

The Enrollment Services Associate and Admissions Coordinator roles share similar environments and qualifications, often working within educational institutions to support student enrollment. While both positions involve interacting with prospective and current students, the Admissions Coordinator typically has additional responsibilities related to student recruitment and application management. Understanding these differences can help job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Enrollment Services jobs in California?

The most popular types of Enrollment Services jobs in California are:

What cities in California are hiring for Enrollment Services Associate jobs?

Cities in California with the most Enrollment Services Associate job openings:

Enrollment Services Associate jobs near you

Financial Services Associate I - IV

Sierra Central Credit Union

Susanville, CA • On-site

$20.09 - $28.16/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Greeting customers and assisting them with their banking needs

  • Processing deposits, withdrawals, and other transactions accurately and efficiently

  • Cross-selling bank products and services to customers

Job description

Description:

We are seeking a reliable and customer-focused individual to join our team as a Financial Services Associate I-IV. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately, and promoting our products and services to customers.


Summary:

Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the branch efforts to meet or exceed assigned production goals. 


Responsibilities:

- Greeting customers and assisting them with their banking needs

- Processing deposits, withdrawals, and other transactions accurately and efficiently

- Balancing cash drawers and reconciling discrepancies

- Cross-selling bank products and services to customers

- Inputting new account/loan applicant requests 

- Assisting customers with account inquiries and problem resolution in a professional manner

- Adhering to bank procedures and security protocols to ensure the safety of customer transactions

- Willing to travel and work at other branches as business needs dictate, sometimes on short notice.

Requirements:

Qualifications:

- High school diploma or equivalent

- Previous customer service experience preferred

- Comfortable doing sales and cold-calling

- Strong communication and interpersonal skills

- Ability to work efficiently in a fast-paced environment

- Attention to detail and accuracy in handling transactions

- Knowledge of banking products and services is a plus

- Must pass background check


Compensation Range

The company anticipates offering an annual salary between $20.09 and $28.16 for this position at the time of hire. This range includes base salary (or hourly wages) and does not include possible overtime for non-exempt employees or any applicable performance-based incentives or commissions.


Financial Service Associate I - $20.09 - $20.59 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred.

Financial Service Associate II - $21.00 - $22.57 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred.

Financial Service Associate III - $23.60 - $25.46 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.

Financial Service Associate IV - $25.00 - $28.16 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.


Annual Merit Increase

Employees are eligible for a discretionary yearly merit-based salary adjustment, based on individual performance and company results.


Comprehensive Benefits Package

We provide a robust benefits package designed to support your health, financial security, and work-life balance including:

  • Medical, Dental & Vision Insurance options
  • Voluntary Lines including hospital indemnity, accident, and critical illness policies
  • Company Paid HRA (with enrollment in certain health plans)
  • Company Paid Basic Term Life Insurance
  • Coverage at 2× annual base salary, up to a maximum of $500,000 for full-time employees
  • $25,000 for part-time employees
  • Company Paid Long-Term Disability Insurance for Full-Time Employees
  • Company Paid Telehealth Services Membership (Teladoc)
  • Company Paid Employee Assistance Program (EAP)
  • 401(k) Retirement Plan
  • Employer-funded safe harbor contribution of 3% of employee's eligible earnings
  • Discretionary employer match on employee contributions 
  • Flexible Spending Accounts
  • HSA
  • Medical FSA
  • Dependent Care FSA
  • Limited Purpose FSA
  • Paid Time Off
  • Vacation accruals based on status and tenure within company
  • 12 sick days accrued annually for full-time employees
  • 1 hour for every 30 hours worked for part-time employees
  • 11 paid holidays
  • Travel Expense Reimbursement
  • All necessary and work-related travel expenses will be reimbursed in accordance with company policy

If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for career growth within our organization. We look forward to receiving your application and potentially welcoming you to our team as a Financial Services Associate I - IV. Thank you for considering this employment opportunity.