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Enrollment Agent Jobs in Texas (NOW HIRING)

Christian Preschool Centers

Fingerprint Agent

Lubbock, TX · On-site

$13.25 - $17.75/hr

If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You'll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there ...

Sandra Tapia CPA PLLC

Enrolled Agent

Pasadena, TX · On-site

$40/hr

Position Overview We are seeking a talented and motivated Enrolled Agent (EA) to join our team. As an EA, you will be responsible for preparing and reviewing tax returns, offering strategic tax ...

Mercor

Health Insurance Agent - AI Trainer

Dallas, TX · Remote

$140/hr

Medicare Advantage Brokers Survey - Agent & Enrollment Insights Type: Contract Compensation: $140/hour Location: Remote Duration: 20 minutes Role Responsibilities * Complete a structured ~20-minute ...

Cadet Home Services LLC

Purchasing Agent

Rockwall, TX · On-site

Position Summary: We are seeking an experienced HVAC Purchasing Agent to join our team. The ... open enrollment period. (January 1 and July 1) PTO - 2 weeks accrued for the first 3 years of ...

Cadet Home Services

Purchasing Agent

Rockwall, TX · On-site

Position Summary: We are seeking an experienced HVAC Purchasing Agent to join our team. The ... open enrollment period. (January 1 and July 1) PTO - 2 weeks accrued for the first 3 years of ...

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All JobsEnrollment Agent JobsEnrollment Agent Jobs in Texas

Enrollment Agent information

See Texas salary details

$23.3K

$60.6K

$113.2K

How much do enrollment agent jobs pay per year?

As of Aug 23, 2026, the average yearly pay for enrollment agent in Texas is $60,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $71,700.00 per year, depending on experience, location, and employer.

What is an enrollment agent?

Enrollment Agents are professionals who assist individuals in completing the application and verification process for various programs, such as government identification, security clearances, or benefits enrollment. They verify identities, collect necessary documentation, and ensure that applications are accurately processed. Enrollment Agents often work for organizations contracted by government agencies, such as those managing TSA PreCheck or other background check programs. Their role is critical in maintaining the integrity and security of enrollment processes.

What are the key skills and qualifications needed to thrive as an enrollment agent, and why are they important?

To thrive as an Enrollment Agent, you need strong attention to detail, organizational skills, and a high school diploma or equivalent, with experience in data entry or customer service often preferred. Familiarity with enrollment management systems, secure document handling software, and identity verification tools is typically required. Excellent interpersonal skills, professionalism, and the ability to handle sensitive information confidentially set standout agents apart. These skills and qualities ensure efficient, accurate processing of applications and a positive experience for clients during enrollment procedures.

What are the most common challenges faced by enrollment agents, and how can they be managed effectively?

Enrollment Agents often encounter challenges such as managing high volumes of applicants during peak periods, ensuring accurate data entry, and addressing applicant questions about eligibility and documentation. Staying organized, maintaining attention to detail, and keeping up-to-date with the latest program guidelines are essential for success in this role. Additionally, strong communication skills and the ability to remain calm under pressure help Enrollment Agents provide excellent service and resolve issues efficiently.

What is the difference between Enrollment Agent vs Customer Service Representative?

AspectEnrollment AgentCustomer Service Representative
Required CredentialsFederal and state licensing, often a background checkNo specific licensing required
Work EnvironmentCall centers, government agencies, insurance companiesRetail stores, call centers, corporate offices
Employer & IndustryInsurance, government, healthcareRetail, telecommunications, service industries
Search & Comparison IntentUnderstanding licensing, job duties, and industry rolesCustomer interaction, problem-solving, service skills

While both roles involve communication with clients, Enrollment Agents focus on verifying eligibility and assisting with government or insurance enrollments, requiring specific licensing. Customer Service Representatives handle general customer inquiries without licensing requirements. The roles differ mainly in credentials, industry focus, and job responsibilities.

Is it hard to become an enrollment agent?

Becoming an enrollment agent typically requires completing training and passing a licensing exam, which can vary in difficulty depending on the individual's background and preparation. Strong communication skills and knowledge of the enrollment process are important, and some roles may require background checks or certification. Overall, with proper training and dedication, it is achievable for many applicants.

What are popular job titles related to Enrollment Agent jobs in Texas?

For Enrollment Agent jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Enrollment Agent jobs in Texas look for?

The top searched job categories for Enrollment Agent jobs in Texas are:

What cities in Texas are hiring for Enrollment Agent jobs?

Cities in Texas with the most Enrollment Agent job openings:

Enrollment Agent jobs near you
Infographic showing various Enrollment Agent job openings in Texas as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $60,578 per year, or $29.1 per hour.

Fingerprint Agent

Christian Preschool Centers

Lubbock, TX • On-site

$13.25 - $17.75/hr

Full-time

Re-posted 29 days ago

Job description

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Responsibilities:
Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, "people" person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You'll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you're interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!
Essential Job Functions (includes but is not limited to):
  • Provide superior customer service to internal and external customers
  • Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software
  • Verify customer identity and scan required documents into database system
  • Successfully complete required biometric and data capture processes and paperwork on each customer
  • Track processing time for each applicant and ensure applicants are processed in appropriate order
  • Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards
  • Identify win-win opportunities to provide more products and services to customers
  • Create opportunities to add value for customers through the upselling of retail products and services (if applicable)
  • Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times
  • Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies
  • Performs Enrollment Center Sustainment responsibilities on a daily basis
  • Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary
  • Represents the company and the program(s) that are supported in a professional and customer oriented manner
  • Support Customer Service Registration and Reservation activities, as necessary
  • Successfully completes time sensitive trainings/briefings as assigned.

Note: In addition to the Essential Functions, also performs similar work-related duties as assigned.
Knowledge, Skills and Abilities:
  • Customer and Personal Service - Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Technology - Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry
  • Clerical - Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures
  • Monitoring - Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action
  • Integrity - Job requires ethics and honesty

Physical Demands, such as:
  • Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
  • The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 50 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

Qualifications:
  • High school diploma or equivalent degree
  • Minimum one (1) year applicable experience
  • Proficiency in Microsoft Office Suite is required
  • Previous experience processing credentials is a plus
  • Previous sales experience preferred
  • Must be at least eighteen (18) years old
  • Must be a US Citizen
  • Must be able to successfully pass various background screening requirements, including criminal history, education, credit, and drug screen, as well as obtain any required program specific credentials/certifications

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