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Engagement Program Manager Jobs in Chicago, IL (NOW HIRING)

OnSite Partners LLC

Client Program Manager

Chicago, IL · On-site

$60K - $80K/yr

... engagement with technical and delivery teams, and escalation as called for and necessary. * Collaborate with other client program managers, sales, marketing, and product teams to deliver programs ...

VML

Program Manager (Health)

Chicago, IL · On-site

$119K - $120K/yr

The Program Manager is responsible for building, coaching, and leading teams to ensure successful ... Work closely with Client Engagement and Delivery teams to architect solutions that best meet client ...

twentysix

Program Manager (Health)

Chicago, IL · On-site

The Program Manager is responsible for building, coaching, and leading teams to ensure successful ... Work closely with Client Engagement and Delivery teams to architect solutions that best meet client ...

Socket.dev

Program Manager (Health)

Chicago, IL · On-site

$100 - $125/hr

The Program Manager is responsible for building, coaching, and leading teams to ensure successful ... Work closely with Client Engagement and Delivery teams to architect solutions that best meet client ...

Ift

Manager, Regional/Section Engagement

Chicago, IL · On-site

Management Responsibilities May supervise temporary staff, interns, contractors, or volunteers connected to regional engagement programs as applied. Travel Required Occasional domestic and/or ...

Apex Fintech Solutions

Senior Program Manager

Chicago, IL · On-site

$119K - $120K/yr

This role requires a high level of strategic planning, stakeholder engagement, and technical ... Coach and mentor other program managers on executive communication, portfolio-level forecasting ...

Trilogy Inc

Program Manager (Residential)

Chicago, IL · On-site

$75K - $86K/yr

The Program Manager will oversee and serve as the senior clinician for the Northside Residential ... Support team members with building engagement skills and assessment related to substance use and ...

Trilogy Inc

Program Manager (Residential)

Chicago, IL · On-site

$75K - $86K/yr

The Program Manager will oversee and serve as the senior clinician for the Northside Residential ... Support team members with building engagement skills and assessment related to substance use and ...

Trilogy

Program Manager (Residential)

Chicago, IL · On-site

$75K - $86K/yr

The Program Manager will oversee and serve as the senior clinician for the Northside Residential ... Support team members with building engagement skills and assessment related to substance use and ...

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All JobsEngagement Program JobsEngagement Program Manager JobsEngagement Program Manager Jobs in Chicago, IL

Engagement Program Manager information

See Chicago, IL salary details

$27.8K

$80.1K

$140.6K

How much do engagement program manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for engagement program manager in Chicago, IL is $80,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $96,800.00 per year, depending on experience, location, and employer.

What is an engagement program manager?

Engagement Program Managers are professionals responsible for designing, implementing, and overseeing programs that foster relationships and engagement between an organization and its stakeholders. These stakeholders can include customers, employees, partners, or community members. Their role often involves coordinating events, managing communications, measuring engagement metrics, and ensuring that engagement initiatives align with the organization's goals. Engagement Program Managers work across departments to improve participation, satisfaction, and long-term loyalty, making them vital to organizational growth and culture.

How does an engagement program manager typically collaborate with cross-functional teams to drive program success?

Engagement Program Managers regularly work with cross-functional teams such as marketing, product development, sales, and customer success to ensure alignment on program objectives and execution. They facilitate meetings, coordinate timelines, and gather feedback to refine engagement strategies. Clear communication and strong organizational skills are essential, as the role often involves balancing competing priorities and adapting approaches based on team input. Building strong relationships across departments is key to creating impactful engagement initiatives that resonate with stakeholders.

What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?

To thrive as an Engagement Program Manager, you need expertise in project management, stakeholder engagement, and program development, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), CRM platforms, and data analytics systems is typically required. Strong communication, leadership, and problem-solving skills enable you to build trust and motivate teams or communities. These abilities are crucial for effectively planning, executing, and measuring engagement initiatives that align with organizational goals.

What is the difference between Engagement Program Manager vs Customer Success Manager?

AspectEngagement Program ManagerCustomer Success Manager
Primary FocusDesigning and managing engagement programs to increase user participationEnsuring customer satisfaction and retention
Work EnvironmentCross-functional teams, marketing, product, and customer engagementCustomer support, account management, and relationship building
Required SkillsProject management, communication, data analysisCustomer relationship management, problem-solving, communication

While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.

Is an engagement program manager a good career?

An engagement program manager is a valuable role focused on developing and maintaining relationships with stakeholders, often requiring skills in communication, project management, and data analysis. It can be a rewarding career with opportunities for advancement in organizations that prioritize employee engagement and customer experience.

What cities near Chicago, IL are hiring for Engagement Program Manager jobs?

Cities near Chicago, IL with the most Engagement Program Manager job openings:

Engagement Program Manager jobs near you

Client Program Manager

Chicago, IL • On-site

OnSite Partners LLC
See more jobs at OnSite Partners LLCexternal

$60K - $80K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Client Program Manager

Chicago, IL, US

2 days ago Requisition ID: 1075

Salary Range: $60,000.00 To $80,000.00 Annually

Client Program Manager Job Overview:

We are seeking a proactive and relationship-focused Client Program Manager to join our team. The ideal candidate will be responsible for overseeing client programs, ensuring client satisfaction, and driving client success through management of internal teams and timelines. This role involves developing strong client relationships, understanding technical details at a high level, and collaborating with various teams to deliver client solutions. The ideal candidate will be responsible for overseeing and optimizing client programs, adhering to process to ensure timely delivery and effective communication, and taking ownership and accountability of client deliverables.

Key Responsibilities:
  • Develop and manage client programs that align with the organization’s goals and objectives by adhering to the defined scope of work and established OSP processes.
  • Build and maintain strong relationships with clients to ensure their satisfaction and success.
  • Serve as the primary point of contact for clients, address their needs and concerns and escalating where necessary
  • Oversee and plan for all aspects of delivery (externally and internally) of client programs and ensures timely and high-quality execution through continuous process monitoring, review of deliverables, engagement with technical and delivery teams, and escalation as called for and necessary.
  • Collaborate with other client program managers, sales, marketing, and product teams to deliver programs, build customer relationships, and ensure seamless client onboarding and program implementation.
  • Utilize internal tools to create project plans and tasks for teams to conduct work on the appropriate timeline.
  • Monitor and analyze client feedback to identify areas for improvement and suggest changes for implementation.
  • Provide clients with resources, training opportunities, and support to maximize their use of the company’s products and services.
  • Plan and facilitate regular check-ins with clients to ensure they are achieving their desired outcomes and review program status and deliverables.
  • Guide teams through the delivery process by providing project plans, reviewing timelines, ensuring an understanding of deliverables, and tracking progress within tools and systems.
  • Utilize analytical tools and reports to track program progress, performance, and areas for improvement or investigation.
  • Identify and diagnose underlying issues that impact overall program success and develop insights and proposed solutions.
  • Derive insights from customer data and identify areas for investigation to ensure successful delivery.
Qualifications:
  • Bachelor's degree in Energy, Sustainability, Business, Marketing, or a related field.
  • Experience in program management or project management.
  • Understanding of client relationship management and client success principles.
  • Excellent communication (oral and written) and interpersonal skills.
  • Demonstrates the desire to learn, be inquisitive, and work collaboratively with internal teams.
  • Demonstrates the ability to discuss technical topics and understand technical questions from customers to properly address and resolve.
  • Strong problem-solving and analytical abilities with a proactive mindset to uncover trends and areas for improvement.
  • Ability to work collaboratively with cross-functional teams.
  • Experience with CRM software and client success tools.
  • Demonstrates a high level of responsiveness and commitment to client program success.
Preferred Skills:
  • Familiarity with client success metrics and KPIs.
  • Certification in client success or program management (e.g., Certified Client Success Manager, PMP).
  • Proficiency with software tools, including Microsoft Excel, PowerPoint, Outlook, OneNote, etc, required to complete all tasks and responsibilities effectively.
  • Strong data-driven mind-set with an ability to make quick decisions.
  • Process-driven with meticulous attention to detail.
  • Problem solver with minimum supervision.
  • Demonstrates functional knowledge and understanding of electric and gas commodity products, RTO and utility programs, renewable and sustainability offerings, behind the meter technology, energy data analytics, vendor capabilities, etc.

Title and compensation will be commensurate with experience.

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