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Engagement Program Manager Jobs in Virginia (NOW HIRING)

Vision insurance Program Manager Department: Operations/Education Reports To: Chief Program Officer ... Conduct regular program check-ins and walkthroughs to monitor implementation, student engagement ...

Program Manager

Richmond, VA · On-site

$60K - $65K/yr

Program Manager Department: Operations/Education Reports To: Chief Program Officer Classification ... Conduct regular program check-ins and walkthroughs to monitor implementation, student engagement ...

The ProSidian Engagement Team shall advise on prioritization of analytics initiatives, change ... Program Manager Candidates work to facilitate Analytics Consulting & Business Needs Analysis ...

Program Manager

Richmond, VA · On-site

$60K - $65K/yr

Vision insurance Program Manager Department: Operations/Education Reports To: Chief Program Officer ... Conduct regular program check-ins and walkthroughs to monitor implementation, student engagement ...

The ProSidian Engagement Team shall design and maintain semantic data models and role-based reports ... Program Manager Professionals typically cover Workforce Planning & Human Capital Analytics ...

No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Senior Program Manager Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS ...

Program Manager

Arlington, VA · On-site

$120K - $175K/yr

This position is responsible for the management, staffing, operational oversight, quality assurance, customer engagement, and successful execution of a nationwide support services program spanning ...

The ProSidian Engagement Team shall: RESPONSIBILITIES AND DUTIES - Program Manager | Workforce Planning & Strategic Human Capital Analytics - Human Capital Research & Programmatic Evaluation ...

Program Manager

Reston, VA · On-site

$157K - $236K/yr

The Program Manager oversees program planning, staffing, risk management, subcontractor performance, and customer engagement activities to support mission success. The role is accountable for ...

Program Manager

Reston, VA · On-site

$157K - $236K/yr

The Program Manager oversees program planning, staffing, risk management, subcontractor performance, and customer engagement activities to support mission success. The role is accountable for ...

No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Senior Program Manager Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS ...

Program Manager

Chantilly, VA · On-site

$157K - $236K/yr

The Program Manager oversees program planning, staffing, risk management, subcontractor performance, and customer engagement activities to support mission success. The role is accountable for ...

No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Senior Program Manager Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS ...

No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Senior Program Manager Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS ...

Program Manager

Chantilly, VA · On-site

$157K - $236K/yr

The Program Manager oversees program planning, staffing, risk management, subcontractor performance, and customer engagement activities to support mission success. The role is accountable for ...

No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Senior Program Manager Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS ...

Showing results 21-40

Engagement Program Manager information

What is an engagement program manager?

Engagement Program Managers are professionals responsible for designing, implementing, and overseeing programs that foster relationships and engagement between an organization and its stakeholders. These stakeholders can include customers, employees, partners, or community members. Their role often involves coordinating events, managing communications, measuring engagement metrics, and ensuring that engagement initiatives align with the organization's goals. Engagement Program Managers work across departments to improve participation, satisfaction, and long-term loyalty, making them vital to organizational growth and culture.

How does an engagement program manager typically collaborate with cross-functional teams to drive program success?

Engagement Program Managers regularly work with cross-functional teams such as marketing, product development, sales, and customer success to ensure alignment on program objectives and execution. They facilitate meetings, coordinate timelines, and gather feedback to refine engagement strategies. Clear communication and strong organizational skills are essential, as the role often involves balancing competing priorities and adapting approaches based on team input. Building strong relationships across departments is key to creating impactful engagement initiatives that resonate with stakeholders.

What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?

To thrive as an Engagement Program Manager, you need expertise in project management, stakeholder engagement, and program development, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), CRM platforms, and data analytics systems is typically required. Strong communication, leadership, and problem-solving skills enable you to build trust and motivate teams or communities. These abilities are crucial for effectively planning, executing, and measuring engagement initiatives that align with organizational goals.

What is the difference between Engagement Program Manager vs Customer Success Manager?

AspectEngagement Program ManagerCustomer Success Manager
Primary FocusDesigning and managing engagement programs to increase user participationEnsuring customer satisfaction and retention
Work EnvironmentCross-functional teams, marketing, product, and customer engagementCustomer support, account management, and relationship building
Required SkillsProject management, communication, data analysisCustomer relationship management, problem-solving, communication

While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.

Is an engagement program manager a good career?

An engagement program manager is a valuable role focused on developing and maintaining relationships with stakeholders, often requiring skills in communication, project management, and data analysis. It can be a rewarding career with opportunities for advancement in organizations that prioritize employee engagement and customer experience.

What cities in Virginia are hiring for Engagement Program Manager jobs?

Cities in Virginia with the most Engagement Program Manager job openings:

Program Manager

Richmond, VA • On-site

$60/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Benefits:
  • Simple IRA
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Program Manager Department: Operations/Education
Reports To: Chief Program Officer
Classification: Full-Time, Exempt

Salary Range: $60 -65K

Position Summary

The Program Manager supports the Chief Program Officer in the coordination, implementation, and day-to-day management of Peter Paul's programs. This position provides consistent oversight across multiple program areas, including Youth Education, New Gen, Family and Community Engagement, Older Adult Programming, and related program initiatives.

The Program Manager helps ensure that programs are organized, engaging, well-coordinated, and implemented in alignment with the vision and priorities established by the Chief Program Officer. The ideal candidate is organized, collaborative, creative, solutions-oriented, and able to manage multiple priorities while building strong relationships with staff, students, families, and community partners.

Primary Responsibilities
  • Partner with the Chief Program Officer to implement program goals, priorities, calendars, and initiatives across Peter Paul's program areas.
  • Provide day-to-day management, coordination, and support to Program Coordinators and other assigned program staff.
  • Help ensure programs are appropriately staffed, scheduled, prepared, and operating efficiently.
  • Maintain strong communication and coordination across Youth Education, New Gen, Family and Community Engagement, Older Adult Programming, and other program initiatives.
  • Collaborate with the CPO and program staff to develop engaging programming, including New Gen experiences, special initiatives, enrichment opportunities, and program improvements.
  • Conduct regular program check-ins and walkthroughs to monitor implementation, student engagement, staff support needs, and overall program quality.
  • Coordinate day-to-day communication and logistics with community partners, vendors, and program providers.
  • Support staff onboarding, training, coaching, and professional development in collaboration with the CPO.
  • Identify operational challenges, communicate concerns proactively, and work collaboratively with the appropriate staff to develop solutions.
  • Maintain program calendars, schedules, records, documentation, and other systems needed to support effective program implementation.
  • Support the coordination of special events, field experiences, family activities, student celebrations, and other programmatic initiatives.
  • Collaborate with other Peter Paul departments to coordinate program spaces, transportation, meals, supplies, facilities, and other operational needs.
Social Work Program Support

Within Family and Community Engagement, the Program Manager will support the implementation and ongoing development of Peter Paul's social work program by:

  • Providing direct supervision and support to the Social Work Program Coordinator.
  • Ensuring that the program is implemented consistently and efficiently.
  • Maintaining appropriate program records and documentation.
  • Tracking parent and caregiver participation and attendance.
  • Supporting the collection and organization of program data.
  • Collaborating with the CPO and Social Work Program Coordinator on program frameworks, procedures, workflows, and continuous improvement.
  • Helping ensure communication among families, program staff, and organizational leadership remains timely and consistent.
Qualifications
  • Bachelor's degree in education, Youth Development, Human Services, Nonprofit Management, Social Work, or a related field preferred; equivalent relevant experience may be considered.
  • 3-5 years of experience in youth development, education, nonprofit programming, human services, or community-based programming.
  • Previous experience coordinating programs, projects, teams, or multiple priorities.
  • Supervisory or team leadership experience preferred.
  • Strong organizational, communication, problem-solving, and relationship-building skills.
  • Ability to work both independently and collaboratively in a fast-paced, mission-driven environment.
  • Experience working with youth, families, community partners, or multidisciplinary teams is strongly preferred.
Core Competencies
  • Organization and follow-through
  • Collaborative leadership
  • Clear communication
  • Creativity and initiative
  • Problem-solving
  • Relationship building
  • Flexibility and adaptability
  • Sound judgment
  • Staff support and coaching
  • Ability to manage multiple priorities
  • Professionalism and reliability
  • Commitment to high-quality, community-centered programming
CPO & Program Manager Partnership

The Chief Program Officer maintains responsibility for overall program strategy, vision, organizational priorities, major partnerships, outcomes, and executive-level decision-making.

The Program Manager works collaboratively with the CPO to translate those priorities into effective day-to-day implementation by coordinating staff, programs, schedules, systems, and operational needs across Peter Paul's program areas.

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