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Endpoint Support Analyst Jobs (NOW HIRING)

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Senior Endpoint Support Service Analyst

Franklin, WI · On-site

$96K - $127K/yr

We are seeking a highly motivated and accomplished Senior Endpoint Support Analyst with proven expertise in Microsoft 365, Azure, Intune, Apple Management (JAMF), Ansible Tower, and Cisco network ...

The Loan Store, Inc.

IT Support Analyst

Plano, TX · On-site

The Loan Store, Inc. is seeking an IT Support Analyst to provide hands-on technical support to ... endpoint protection, access controls, and incident response procedures. • Identify potential ...

MKS2 Technologies

Desktop Support Analyst

Quantico, VA · On-site

$110K - $120K/yr

This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ... Analyze, test, troubleshoot, and resolve hardware, software, operating system, and network-related ...

MKS2 Technologies

Desktop Support Analyst

Boyers, PA

$110K - $120K/yr

This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ... Analyze, test, troubleshoot, and resolve hardware, software, operating system, and network-related ...

MKS2 Technologies

Desktop Support Analyst

Quantico, VA · On-site

$110K - $120K/yr

This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ... Analyze, test, troubleshoot, and resolve hardware, software, operating system, and network-related ...

MKS2 Technologies

Desktop Support Analyst

Boyers, PA

$110K - $120K/yr

This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ... Analyze, test, troubleshoot, and resolve hardware, software, operating system, and network-related ...

MKS2 Technologies

Desktop Support Analyst

Quantico, VA

$110K - $120K/yr

This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ... Analyze, test, troubleshoot, and resolve hardware, software, operating system, and network-related ...

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Endpoint Support Analyst information

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How much do endpoint support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for endpoint support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an endpoint support analyst?

Endpoint Support Analysts are IT professionals who provide technical support and maintenance for end-user devices such as desktops, laptops, mobile devices, and peripherals within an organization. They help troubleshoot hardware and software issues, perform system updates, and ensure devices are secure and compliant with company policies. These analysts work closely with employees to resolve technical problems and often assist in deploying new technology or software. Their role is vital for maintaining productivity by minimizing device downtime and ensuring users have reliable access to necessary tools.

What are the key skills and qualifications needed to thrive as an endpoint support analyst?

To thrive as an Endpoint Support Analyst, you need expertise in troubleshooting, hardware and software support, and a solid understanding of operating systems and network fundamentals, typically supported by an associate's or bachelor's degree in IT or related certifications like CompTIA A+ or Microsoft certifications. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and endpoint management platforms like SCCM or Intune is essential. Strong communication, problem-solving abilities, and customer service skills help you effectively interact with end-users and resolve issues efficiently. These skills ensure prompt, secure, and effective support for users, minimizing downtime and maintaining organizational productivity.

What are some common challenges endpoint support analysts face when troubleshooting user devices, and how can they effectively overcome them?

Endpoint Support Analysts often encounter challenges such as diagnosing issues with a diverse array of hardware and software configurations, managing remote troubleshooting, and balancing urgent support requests. To overcome these, analysts rely on strong problem-solving skills, effective communication with users, and up-to-date knowledge of the organization's technology stack. Leveraging remote access tools and thorough documentation also helps streamline the support process and ensures consistent resolution of issues.

What is the difference between Endpoint Support Analyst vs Network Support Specialist?

AspectEndpoint Support AnalystNetwork Support Specialist
Required CertificationsCompTIA A+, Microsoft certificationsCCNA, CompTIA Network+
Work EnvironmentHelpdesk, IT support teams, end-user devicesNetwork infrastructure, servers, routers, switches
Employer & Industry UsageTech companies, corporate IT departmentsTelecommunications, enterprise networks
Common Search & ComparisonFocuses on end-user device supportFocuses on network infrastructure support

The Endpoint Support Analyst primarily handles end-user devices like laptops, desktops, and peripherals, providing troubleshooting and support. In contrast, the Network Support Specialist focuses on maintaining and troubleshooting network infrastructure such as routers and switches. While both roles require technical certifications and work within IT environments, their focus areas differ, making each role essential for comprehensive IT support.

What cities are hiring for Endpoint Support Analyst jobs?

Cities with the most Endpoint Support Analyst job openings:

What states have the most Endpoint Support Analyst jobs?

States with the most job openings for Endpoint Support Analyst jobs include:

What are popular job titles related to Endpoint Support Analyst jobs?

For Endpoint Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Endpoint Support Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Endpoint Support Analyst

Alhambra, CA • On-site

West Advanced Technologies (WATI)
Computer and Electronic Product Manufacturing • 1 - 10 employees
Learn more about West Advanced Technologies (WATI)external

Full-time

Re-posted 9 days ago

Job description

Endpoint Operations Support Analyst
Alhambra, CA
12+ months
Required Skills/Experience:
Knowledge of drive encryption software Knowledge and skills with creating and upgrading software applications for deployment through a software deployment solution. Ideally knowledgeable with Broadcom Ghost Solution or Broadcom Client management system software. Basic knowledge of scripting in PowerShell, MSI switches and SQL is necessary when creating jobs to deploy. Knowledge to troubleshoot failed software installations and steps necessary to resolve issues. Knowledge of creating and deploying certificates. Knowledge of validating the installation of clients and applications. Knowledge of Microsoft Group Policy Objects has context menu
Minimum of five (5) years of broad, extensive, and increasingly responsible desktop computer patching and maintenance methods, techniques, and tools.
Bachelor's degree in Information Technology Field Additional qualifying experience may be substituted for the required education on a year-for-year basis.
California Candidates Only.
Regards
Sunil Damagalla
West Advanced Technologies, Inc
E: sunil.d@wati.com D: 279-666-5837
Serving government agencies for 22 Years
www.wati.com 1610 R St, Suite 300, Sacramento, CA 95811

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