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Endpoint Management Lead Jobs in Michigan (NOW HIRING)

Deloitte

Lead Workplace Engineer II/M365

Detroit, MI · On-site

$101K - $133K/yr

Experience with MDM, endpoint management solutions, and cloud-based endpoint computing ... Lead Cloud Infrastructure Engineer II - Workplace Engineering/M365 AI & Engineering helps ...

Deloitte

Workplace Engineer III/M365

Detroit, MI

Lead workstreams for workplace transformation initiatives across mobility, desktop delivery, collaboration, endpoint management, and user support environments. * Support enterprise implementations of ...

Raymondjames

System Analyst IV

Southfield, MI · On-site +1

Summary This role applies to technical expertise and business knowledge to support enterprise-wide endpoint management initiatives, lead escalated issue resolution, and provide guidance to team ...

Link Recruiting

IT Operations Manager

Flint, MI · On-site

Lead and manage organizational IT operations and long-term technology strategy * Administer and ... Endpoint and device management * Security tools and monitoring systems * Vendor-managed ...

New

Orbotech

IT Cybersecurity Operations Manager

Ann Arbor, MI · On-site

$114K - $194K/yr

People & Program Management * Lead, mentor, and develop a team of endpoint security engineers. * Prioritize work, manage roadmaps, and track delivery of endpoint security initiatives. * Establish ...

Kla

IT Cybersecurity Operations Manager

Ann Arbor, MI · On-site

$114K - $194K/yr

People & Program Management * Lead, mentor, and develop a team of endpoint security engineers. * Prioritize work, manage roadmaps, and track delivery of endpoint security initiatives. * Establish ...

Merge IT

Office 365 Solution Architect

Auburn Hills, MI · On-site

$59.50 - $78.50/hr

Merge IT is seeking an Office 365 Solution Architect to lead the implementation of Office 365 and ... Endpoint Management for iOS | Windows • Expert knowledge of Microsoft graph API, Power app and ...

spidf

System Administrator

Portage, MI · On-site

... endpoint protection, vulnerability management, email security, data protection, and user access reviews. * Own, update, and track all cyber security KPI's and executive reporting. Act as the lead for ...

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Endpoint Management Lead information

What is an endpoint management lead?

An Endpoint Management Lead is a professional responsible for overseeing the deployment, security, and lifecycle management of all endpoint devices within an organization, such as laptops, desktops, mobile devices, and tablets. They lead teams that implement policies, manage software updates, ensure device compliance, and handle endpoint security. Their role often involves collaborating with IT and security teams to safeguard endpoints against threats, optimize performance, and improve the end-user experience. The Endpoint Management Lead also keeps up with evolving technologies and best practices to ensure the organization’s endpoints are secure and efficiently managed.

How does an endpoint management lead typically collaborate with IT security teams to ensure device compliance?

An Endpoint Management Lead works closely with IT security teams to establish and maintain device compliance standards across the organization. This collaboration often includes setting up automated monitoring tools, coordinating on vulnerability assessments, and swiftly responding to security incidents affecting endpoints. Regular meetings and shared dashboards are common to align on compliance goals, discuss emerging threats, and implement policy updates. By working together, both teams help ensure all managed devices adhere to security protocols and regulatory requirements.

What are the key skills and qualifications needed to thrive as an endpoint management lead, and why are they important?

To thrive as an Endpoint Management Lead, you need expertise in endpoint security, device management, and IT infrastructure, typically supported by a bachelor's degree in information technology or a related field. Proficiency with tools such as Microsoft Endpoint Manager (Intune), SCCM, and relevant certifications like CompTIA Security+ or Microsoft Certified: Modern Desktop Administrator Associate is essential. Strong leadership, problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders set top performers apart. These skills ensure secure and efficient management of organizational devices, minimizing risks and supporting seamless business operations.

What cities in Michigan are hiring for Endpoint Management Lead jobs?

Cities in Michigan with the most Endpoint Management Lead job openings:

Infographic showing various Endpoint Management Lead job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 89% Full Time, 4% Part Time, 4% Contract, and 2% Summer. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution.

Director of IT Service Management and Endpoint Solutions

Grand Rapids, MI • On-site

Grand Rapids Community College
Colleges, Universities, and Professional Schools • 51 - 200 employees
Learn more about Grand Rapids Community Collegeexternal

$93K/yr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Reporting to the Vice President of Information Technology, the Director of IT Service Management and Endpoint Solutions provides leadership for the IT Services department, a department within the Division of Information Technology. This position is responsible for providing leadership for enterprise service management, endpoint experience, and technology support operations, at Grand Rapids Community College. Responsibilities include the ongoing development and management of the College's Information Technology Support Desk, Desktop Support, Endpoint Management and IT Service Management teams while ensuring scalable, user-centered support services, operational excellence, and continuous service maturity across IT Services. This role leads enterprise service management strategy, participates in governance committees, and cross-functional process improvement initiatives that align technology services with institutional priorities. As part of the IT Leadership Team, the Director must effectively communicate and collaborate with leadership, faculty, and staff across the College to support strong partnerships between IT and the campus community.
Requisition ID:
Position Number: 00001744
Employee Group: Professional, Management and Administration
Schedule: 40 hours/52 weeks
Compensation: $93,119
Benefits: Full-time
Reports to: Vice President of Information Technology
Posting Opens: 6/18/2026
Posting Closes: Open until filled
ESSENTIAL FUNCTIONS
  • Lead technology support operations, service delivery, user experience, and continuous improvement initiatives.
  • Provide leadership for incident, problem, request, and knowledge management practices to improve service quality and organizational effectiveness.
  • Oversee service management and endpoint management platforms, standards, procedures, and documentation to support operational excellence and continuous service improvement.
  • Develop and utilize service metrics, dashboards, customer feedback, and operational reporting to support decision-making, continuous improvement, and an enhanced end-user experience.
  • Manage the IT Services budget and optimize resource utilization to meet customer satisfaction goals within budget targets
  • Lead team recruitment, hiring, supervision, staff development, coaching, performance management, and succession planning.
  • Monitor emerging technologies, industry trends, and evolving best practices to assess opportunities, risks, and implications for the College.
  • Develop and maintain collaborative partnerships with senior leadership, academic departments, administrative units, faculty, and other IT teams to align technology services with institutional goals.
  • Provide leadership and direction for the Support Desk, Desktop Support, Endpoint Management, and IT Service Management teams.
  • Contribute to and provide leadership in the creation and review of the IT service catalog, goals, priorities, and department plan
  • Lead IT maintenance and outage communications, ensuring timely, effective, and customer-focused communication regarding technology services
  • Support institutional disaster recovery, business continuity, audit, and compliance activities as assigned.
  • Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position
  • Performs other related duties as assigned

JOB SPECIFICATIONS
Educational Credentials
  • Bachelor's degree in Computer Science, Information Technology, or equivalent
  • ITIL, KCS, HDI, project management, organizational change management, or related IT service management certifications preferred

Work Experience
  • Minimum of 5 years direct supervisory experience is required
  • Minimum of 5 years progressive leadership experience in IT service management, endpoint operations, customer support, enterprise technology services, or related areas

Skills
  • Working knowledge of endpoint management, device lifecycle management, enterprise deployment tools, and modern endpoint administration practices.
  • Demonstrated ability to develop high-performing teams and foster a culture of accountability, collaboration, and continuous improvement.
  • Ability to lead technology support operations and continuously improve service delivery.
  • Experience leading enterprise service management initiatives, workflow optimization, or business process improvement
  • Experience working within shared governance or higher education environments preferred
  • Ability to develop operational metrics, dashboards, and executive level reporting
  • Demonstrated ability to lead cross-functional initiatives and build collaborative stakeholder relationships
  • Strong written and verbal communication skills with the ability to translate technical concepts for diverse audiences
  • Willing to maintain or acquire relevant certifications, training, or professional development
  • Understanding of FERPA, HIPAA, and related privacy and security standards

Physical Demands
  • Sitting or standing for long periods of time while maintaining focus
  • Ability to work on a computer for extended periods of times, including typing, using a mouse, viewing a screen to complete tasks
  • Ability to occasionally lift and carry equipment up to 25 pounds

Mental Demands
  • Ability to make sound and timely decisions, weighing various options and considering long-term implications
  • Capacity to handle high-pressure situations with composure, remaining focused under tight deadlines and challenging circumstances
  • Ability to analyze complex issues, identify root-causes, and develop innovative solutions
  • Efficiently manage time and prioritizing tasks

Working Conditions
  • GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website
  • Must be flexible as hours may expand at different times in the semester to accommodate campus needs
  • Availability to work evenings and weekends
  • Ability to drive or travel to other campus locations is required

BENEFITS
  • Health Coverage: Six health insurance plan options, including one with no health insurance premiums
  • Time off: Enjoy substantial vacation time
  • Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership
  • Continuous Learning: Career development and educational opportunities
  • Retirement Plans: Secure your future with our retirement options , including the state retirement plan or a 401(a) with a 12% employer contribution
    NEXT STEPS / APPLICATION PROCESS
  • Please complete an application: https://www.grcc.edu/faculty-staff/human-resources/careers . Submit a cover letter and resume.
  • The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
  • Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
    NONDISCRIMINATION STATEMENT
    Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

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