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Endpoint Analyst Jobs in Boston, MA (NOW HIRING)

Lead resolution of complex endpoint issues, including Tier III escalations, incident response, root cause analysis, and problem remediation. * Support endpoint modernization efforts, technology ...

Lead resolution of complex endpoint issues, including Tier III escalations, incident response, root cause analysis, and problem remediation. * Support endpoint modernization efforts, technology ...

Senior Desktop Engineer

Boston, MA · On-site

$120K - $310K/yr

Leverage endpoint analytics and telemetry to proactively identify and resolve user issues. * Support the strategy and evolution of Desktop-as-a-Service (DaaS) platforms for secure access. * Develop ...

Monitor endpoint health, compliance, and performance using Microsoft Endpoint Analytics and other reporting tools * Troubleshoot complex desktop, application, and endpoint management issues across ...

Senior Desktop Engineer

Boston, MA · On-site

$120K - $310K/yr

Leverage endpoint analytics and telemetryto proactively identify and resolve user issues. * Support the strategy and evolution of Desktop-as-a-Service (DaaS) platformsfor secure access.

Security Analyst - Tier 3

Boston, MA · On-site

$140K - $152K/yr

Correlate data from various data sources including cloud, endpoint, identity, network, etc. to ... Experience analyzing and investigating security alerts from multiple sources, including intrusion ...

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Endpoint Analyst information

See Boston, MA salary details

$33.7K

$79.6K

$141.2K

How much do endpoint analyst jobs pay per year?

As of Aug 30, 2026, the average yearly pay for endpoint analyst in Boston, MA is $79,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What is an endpoint analyst?

An Endpoint Analyst is a cybersecurity professional responsible for monitoring, managing, and securing endpoint devices such as computers, mobile devices, and servers within an organization. They analyze endpoint activity to detect threats, respond to incidents, and implement security measures to protect data and systems. Endpoint Analysts often use specialized tools to ensure devices comply with security policies and remain protected against malware, unauthorized access, and other vulnerabilities.

How does an endpoint analyst typically collaborate with other IT teams to ensure endpoint security and performance?

Endpoint Analysts work closely with various IT teams, such as network security, help desk support, and systems administration, to monitor and secure all endpoint devices like laptops, desktops, and mobile devices. They often coordinate incident response efforts with cybersecurity teams when threats are detected and assist in deploying patches and updates provided by system administrators. Regular communication and documentation are essential, as Endpoint Analysts must relay technical findings and recommend best practices to both technical and non-technical stakeholders. This collaborative environment helps ensure endpoints remain secure, compliant, and efficient across the organization.

What are the key skills and qualifications needed to thrive as an endpoint analyst, and why are they important?

To thrive as an Endpoint Analyst, you need strong knowledge of endpoint security, operating systems, and threat detection, usually supported by a degree in IT or cybersecurity and relevant experience. Familiarity with endpoint detection and response (EDR) tools, antivirus software, and security information and event management (SIEM) systems is typically required, with certifications like CompTIA Security+ or CISSP being advantageous. Analytical thinking, attention to detail, and effective communication are vital soft skills for excelling in this role. These skills ensure the protection of organizational assets, timely response to incidents, and clear collaboration with IT teams and stakeholders.

What is the difference between Endpoint Analyst vs Network Security Analyst?

AspectEndpoint AnalystNetwork Security Analyst
CertificationsCompTIA Security+, Cisco CCNA, Microsoft certificationsCompTIA Security+, CISSP, Cisco CCNP Security
Work EnvironmentFocuses on endpoint devices like laptops, desktops, mobile devicesFocuses on network infrastructure and security protocols
Industry UsageCommon in IT support, cybersecurity teams, enterprise environmentsCommon in cybersecurity, network operations, and defense teams
Job FocusManaging and securing endpoint devices, troubleshooting endpoint issuesMonitoring and protecting network traffic, preventing intrusions

While both roles are vital in cybersecurity, an Endpoint Analyst primarily manages and secures individual devices within an organization, whereas a Network Security Analyst focuses on protecting the entire network infrastructure. Both roles often require similar certifications and work in overlapping environments, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Endpoint Analyst jobs in Boston, MA?

The most popular types of Endpoint Analyst jobs in Boston, MA are:

What job categories do people searching Endpoint Analyst jobs in Boston, MA look for?

The top searched job categories for Endpoint Analyst jobs in Boston, MA are:

What cities near Boston, MA are hiring for Endpoint Analyst jobs?

Cities near Boston, MA with the most Endpoint Analyst job openings:

Infographic showing various Endpoint Analyst job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $79,591 per year, or $38.3 per hour.

Manager, Endpoint Engineering

Westwood, MA

$134K - $179K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Description

4 Days in the office from any of our locations in Johnston RI, Dallas TX, Nashville TN, Short Hills NJ, Westwood or Medford MA,

Role is not relocation eligible. 

Manager, Endpoint Engineering 

Job Overview 

The Manager, Endpoint Engineering will lead an engineering team responsible for the security, reliability, management, and support of the Bank's endpoint environment, including Windows, Mac, and mobile devices. This role will guide two closely connected pods: one focused on operational support and management of Windows endpoints using Microsoft Intune, Microsoft Configuration Manager, and related technologies; and another focused on endpoint vulnerability management, patching, compliance, and remediation. This is an opportunity to shape an integrated endpoint operations model that connects device management, security, patch compliance, and colleague experience in a highly regulated banking environment. 

What You'll Do 

  • Lead, coach, and develop a team of endpoint engineers across specialized but highly collaborative endpoint operations functions. 

  • Oversee operational support for Windows endpoints, including device configuration, software deployment, endpoint policy management, troubleshooting, and lifecycle support. 

  • Provide leadership for endpoint management technologies, including Microsoft Intune, Microsoft Configuration Manager, and related tools used to manage, secure, and support client devices. 

  • Guide endpoint vulnerability management and patching activities, including risk-based prioritization, remediation tracking, compliance reporting, and escalation. 

  • Partner with cybersecurity, infrastructure, service desk, risk, compliance, Digital Employee Experience (DEX), and business technology teams to ensure endpoint services are secure, resilient, and aligned to business needs. 

  • Establish clear operating practices, ownership boundaries, and collaboration routines across endpoint operations, patching, vulnerability management, security, and user experience. 

  • Use endpoint health data, service trends, and stakeholder feedback to improve device reliability, compute performance, patch compliance, and colleague technology experience. 

  • Lead resolution of complex endpoint issues, including Tier III escalations, incident response, root cause analysis, and problem remediation. 

  • Support endpoint modernization efforts, technology refreshes, platform migrations, and process improvements. 

  • Promote an inclusive, accountable, and service-oriented team culture focused on technical quality, risk management, continuous improvement, and strong colleague support. 

Minimum Qualifications 

  • Significant experience in endpoint engineering, desktop operations, systems administration, infrastructure operations, vulnerability management, or a related technology function. 

  • Experience leading technical teams, including coaching engineers, setting priorities, managing performance, and coordinating operational delivery. 

  • Hands-on experience supporting and managing enterprise Windows endpoint environments using tools such as Microsoft Intune, Microsoft Configuration Manager, or related endpoint management platforms. 

  • Experience with endpoint patch management, vulnerability remediation, compliance reporting, and risk-based prioritization. 

  • Understanding of endpoint security practices, including configuration baselines, operating system hardening, endpoint protection, and vulnerability lifecycle management. 

  • Ability to lead across overlapping operational, security, patching, and user experience responsibilities. 

  • Strong communication, analytical, stakeholder management, and escalation leadership skills. 

  • Ability to operate effectively in a regulated environment with a focus on risk management, documentation, audit readiness, resiliency, and operational controls. 

Additional Experience We Value 

  • Experience in banking, financial services, or another highly regulated industry. 

  • Experience with Mac, mobile, Jamf, iOS, Android, or modern device management at enterprise scale. 

  • Familiarity with Nexthink, DEX platforms, endpoint analytics, or user experience measurement tools. 

  • Experience partnering with DEX, Service Desk, Desktop, Cyber Security, and Infrastructure teams to improve compute performance, device reliability, supportability, and colleague experience. 

  • Experience with automation, PowerShell, endpoint reporting, patch automation, compliance dashboards, or operational metrics. 

  • Relevant Microsoft, Apple, Jamf, ITIL, cybersecurity, or endpoint management certifications. 

Pay Transparency 

The salary range for this position is $134,000 - $179,000 per year, plus an opportunity to earn additional incentive earnings (if applicable). Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience..

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST