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End User Jobs in Atlanta, GA (NOW HIRING)

End User Tech Lead Contract to Hire | Onsite One of our top digital banking clients has recently emerged as a spinoff from their parent company. Because of this, they need to bring on an End User ...

The End User Support Analyst is responsible for delivering high-quality technical support and customer service to internal users by resolving hardware, software, and network issues. This role serves ...

The End User Support Analyst is responsible for delivering high-quality technical support and customer service to internal users by resolving hardware, software, and network issues. This role serves ...

The End User Services (EUS) Engineer provides advanced desktop support, endpoint management, and global operational support for corporate team members. This role serves as a Tier 2/Tier 3 escalation ...

End-user Sales is responsible for increasing sales, market share and profits for all Ruhrpumpen product lines, as well as Non-OEM products, as defined in sales strategies; with a focus on repairs ...

End-user Sales is responsible for increasing sales, market share and profits for all Ruhrpumpen product lines, as well as Non-OEM products, as defined in sales strategies; with a focus on repairs ...

Title : IT End User Support Location : Atlanta HQ North Tower Office About NCR Voyix Corporation NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the ...

Senior Manager, IT End User Services

Atlanta, GA · On-site

$109K - $150K/yr

The manager oversees end-user support, hardware and software management, guides best practices for collaborative tools (Microsoft 365, Teams, OneDrive, SharePoint), and ensures systems are secure, up ...

The manager oversees end-user support, hardware and software management, guides best practices for collaborative tools (Microsoft 365, Teams, OneDrive, SharePoint), and ensures systems are secure, up ...

Title :IT End User Support Location : Atlanta HQ North Tower Office About NCRVoyixCorporation NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the ...

Title :IT End User Support Location : Atlanta HQ North Tower Office About NCRVoyixCorporation NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the ...

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UI UX Designer

Atlanta, GA · On-site

$95K - $120K/yr

Lead end-to-end UI/UX design from concept to implementation, including wireframes, prototypes, and high-fidelity mockups that deliver seamless, user-centric digital experiences. * Develop and ...

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End User information

What is an end user?

End users are the individuals who ultimately use a product, service, or system. They are the people for whom the software, application, or technology is designed, and their needs, feedback, and experiences are critical to the success of any project. End users may not have technical expertise, so products are typically developed to be user-friendly and accessible. In business and IT contexts, understanding end users helps companies create more effective and satisfying solutions.

What are some common challenges end users face when adapting to new software systems in an organization?

End users often encounter challenges such as learning new interfaces, adjusting to updated workflows, and understanding new features when adapting to new software systems. These changes can initially cause decreases in productivity or confidence, especially if thorough training and support are not provided. Organizations typically address these challenges by offering user training sessions, clear documentation, and responsive IT support to ensure a smooth transition and help end users become comfortable and efficient with the new tools.

What are the key skills and qualifications needed to thrive as an end user, and why are they important?

To thrive as an End User, you should have basic computer literacy, familiarity with commonly used applications, and the ability to follow standard operating procedures. Comfort with tools such as Microsoft Office, web browsers, and company-specific software is typically expected. Strong communication, problem-solving skills, and adaptability help users effectively interact with support teams and embrace new technologies. These skills ensure efficient use of systems, minimize errors, and support seamless workflow within the organization.

What is the difference between End User vs Software Tester?

AspectEnd UserSoftware Tester
Required credentialsBasic computer skills, sometimes certifications depending on industryKnowledge of testing methodologies, certifications like ISTQB often preferred
Work environmentUses software in daily tasks, typically in office or remote settingsTests software in controlled environments, often in labs or testing centers
Employer and industry usageEnd users are customers or employees using the productTesters are employed by companies to ensure software quality
Search and comparison intentLooking to understand user roles and responsibilitiesSeeking info on testing roles and skills required

In summary, End Users are the individuals who utilize software for their daily tasks, while Software Testers focus on evaluating and ensuring the quality of that software before release. Both roles are essential but serve different purposes within the software development lifecycle.

Infographic showing various End User job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

End User Technology Lead

TIER4 GROUP

Atlanta, GA

$50 - $53/hr

Contractor

Re-posted 14 days ago


Job description

End User Tech Lead

Contract to Hire | Onsite


Job Description:

One of our top digital banking clients has recently emerged as a spinoff from their parent company. Because of this, they need to bring on an End User Tech Lead whose primary focus will be to ensure their colleagues who choose a PC or Mac as their primary device, will be empowered in their day-to-day work! This will include implementing new technologies that can improve processes and further assist all business units, while maintaining current desktop and server infrastructure. You will build and assist support personal with training, ensuring that systems are reliable and available. This is a dynamic environment, where you’ll have abundant growth opportunities in a rapidly evolving and cutting-edge digital banking landscape! This is an ONSITE position that requires 5 days a week.


Requirements:

  • 7+ years as an End User Technical Engineer imaging & reimaging PC’s with Intune and Macs with JAMF additional troubleshooting experience with Windows 10/11 and Mac/Mac OS workstation management experience
  • Strong experience with Windows endpoint management utilizing industry standard tools
  • Experience using custom Windows Package creation and distribution and Windows interoperability with AD
  • Experience supporting client and server environments, printing/firewall/routing technologies and industry standard networking technologies: (LAN/WAN, SMTP, VPN, DNS, DHCP)
  • Strong Intune / SCCM Infrastructure Administration and Operations experience—Installing & administering SCCM Primary & Secondary Server software, including Management Points, Cloud Management Gateway (CMG)

Nice to have:

  • Fintech or Digital Banking experience
  • Experience with Beyond Trust, Crowdstrike Security Software, Azure Cloud Virtual Machine, & Kerberos
  • Experience with scripting in PowerShell or compatible language.


Responsibilities:

  • Intune/SCCM Infrastructure Support and Trouble Management—Respond to, analyze, resolve, and close problem support tasks resulting from customer contact with the help desk and application monitoring and provide 2nd/3rd level support for SCCM clients.
  • Create Configuration Profiles & Create Compliance Policies, Device Life Cycle, Retire and Wipe Devices, etc.
  • Intune Application Creation and Deployment/Assignment, upload and configure LOB applications (Windows, macOS, iOS/iPad OS, and Android), Convert packaged application to Intune compatible file & upload, Add/Remove Packages and modify description of package that is displayed on the SDC / Company Portal, provide 2nd-level support for software distribution problems.
  • Provide hardware & software inventory reports (~100 per month).
  • Coordinate administrative project activities, including scheduling, tracking, reporting, and change management, that impact components of the infrastructure.
  • Act as liaison or point of contact with customers, third parties, and internal organizations on technical issues.
  • Manage patches for all workstations & non-ITS servers.
  • Utilize JAMF tool for Device Deployment, Configuration Management, App Management, Security Enforcement, Patch Management, & User Support for Mac devices