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End User Jobs in Wisconsin (NOW HIRING)

Weir Group

End User Services Support

Madison, WI · On-site

End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...

Weir

End User Services Support

Madison, WI

End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...

Milwaukee Tool

End User Coordinator

Milwaukee, WI

End-User Coordinator Under the direction of and reporting to the Manager of Design Research, primary duties are to establish and maintain a research community of engaged users in key target cities ...

Milwaukee Tool

End User Coordinator

Milwaukee, WI · On-site

End-User Coordinator Under the direction of and reporting to the Manager of Design Research, primary duties are to establish and maintain a research community of engaged users in key target cities ...

ULINE

End User Computing Administrator

Milwaukee, WI · On-site

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

ULINE

End User Computing Administrator

Kenosha, WI · On-site

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

ULINE

End User Computing Administrator

Kenosha, WI · On-site

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

ULINE

End User Computing Administrator

Milwaukee, WI

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

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End User information

What does an end user specialist do?

An end user specialist provides technical support and assistance to users of hardware, software, or systems within an organization. They troubleshoot issues, install and configure equipment, and ensure users can effectively operate technology tools, often using help desk software and technical knowledge. Strong communication skills and technical certifications are typically required for this role.

What are the key skills and qualifications needed to thrive as an End User, and why are they important?

To thrive as an End User, you should have basic computer literacy, familiarity with commonly used applications, and the ability to follow standard operating procedures. Comfort with tools such as Microsoft Office, web browsers, and company-specific software is typically expected. Strong communication, problem-solving skills, and adaptability help users effectively interact with support teams and embrace new technologies. These skills ensure efficient use of systems, minimize errors, and support seamless workflow within the organization.

What is the difference between End User vs Software Tester?

AspectEnd UserSoftware Tester
Required credentialsBasic computer skills, sometimes certifications depending on industryKnowledge of testing methodologies, certifications like ISTQB often preferred
Work environmentUses software in daily tasks, typically in office or remote settingsTests software in controlled environments, often in labs or testing centers
Employer and industry usageEnd users are customers or employees using the productTesters are employed by companies to ensure software quality
Search and comparison intentLooking to understand user roles and responsibilitiesSeeking info on testing roles and skills required

In summary, End Users are the individuals who utilize software for their daily tasks, while Software Testers focus on evaluating and ensuring the quality of that software before release. Both roles are essential but serve different purposes within the software development lifecycle.

What are some common challenges end users face when adapting to new software systems in an organization?

End users often encounter challenges such as learning new interfaces, adjusting to updated workflows, and understanding new features when adapting to new software systems. These changes can initially cause decreases in productivity or confidence, especially if thorough training and support are not provided. Organizations typically address these challenges by offering user training sessions, clear documentation, and responsive IT support to ensure a smooth transition and help end users become comfortable and efficient with the new tools.

What are end users?

End users are the individuals who ultimately use a product, service, or system. They are the people for whom the software, application, or technology is designed, and their needs, feedback, and experiences are critical to the success of any project. End users may not have technical expertise, so products are typically developed to be user-friendly and accessible. In business and IT contexts, understanding end users helps companies create more effective and satisfying solutions.

Which IT field is best for 2030?

For end users, careers in cybersecurity, cloud computing, and data management are expected to grow due to increasing digital reliance. Developing skills in areas like AI, machine learning, and cybersecurity certifications can enhance job prospects in the evolving IT landscape of 2030.

What is the work of end user?

An end user is a person who uses a product, software, or service directly, rather than developing or maintaining it. Their role involves operating systems, applications, or hardware to perform specific tasks, often requiring basic technical skills and familiarity with the tools they use.

Is end user computing a good career?

End user computing involves supporting and managing users' hardware, software, and devices, often requiring technical skills and certifications such as CompTIA A+ or Microsoft certifications. It offers opportunities in IT support, help desk roles, and system administration, with a typical work environment that includes troubleshooting and user assistance. The career can be stable and growing as organizations increasingly rely on technology for daily operations.
End User jobs near you
Infographic showing various End User job openings in Wisconsin as of July 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

End User Services Support

Weir Group

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

End User Services (EUS) Support
Weir ESCO

Location: Covington, KY
Work Arrangement: Hybrid

Shift: 8:00 AM- 5:00 PM with flexibility

What we do at Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet's future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact
You'll play a key role in solving real-world challenges. You'll apply your skills to deliver results that matter whether that's through engineering, planning or customer support. You'll work with purpose, learn every day and help shape a more sustainable future.

What you'll do

  • Operational Support:Provide day-to-day operational support for end-user services within the Run phase of the Plan-Build-Run model, ensuring stability, reliability, and performance of EUS hardware and software.

  • Customer Engagement:Act as a key liaison by simplifying technical details and translating complex IT knowledge into relatable solutions for end users, maintaining excellent communication and customer-facing skills.

  • Service Delivery:Deliver and maintain EUS hardware, components, and services in line with defined roadmaps, policies, and SLAs, collaborating closely with internal teams and third-party vendors including MSP (TCS).

  • Incident & Escalation Management:Manage incident resolution, service requests, and 4th level support escalations to Original Equipment Manufacturers, ensuring timely and effective problem-solving.

  • Documentation & Knowledge Sharing:Create and maintain operational documentation, knowledge articles, and escalation processes to support shift-left strategies and continuous service improvement.

  • Coordination & Collaboration:Coordinate support activities with external suppliers, vendors, and internal support groups to align operational priorities and meet service level objectives.

  • Travel Requirements:Conduct site visits approximately 20-30% of the time to support on-site operations and customer engagement.

  • Safety First:Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What you'll bring

Must-haves:

  • Minimum 2 years' experience in a Level 2 IT support role within a medium to large organization.

  • Technical expertise in Windows desktop OS, Mac OS, Microsoft 365, SCCM/Intune, Active Directory, and hardware knowledge across laptops, PCs, and mobile devices.

  • Strong communication skills with the ability to translate technical content into user-friendly language.

  • Foundation ITIL certification and experience with ITSM tools such as ServiceNow.

Nice-to-haves:

  • Tertiary IT qualifications and industry certifications relevant to Level 2 IT support.

  • Azure Fundamentals and Azure Masterclass (140) certifications.

  • Experience supporting Operational Technology (OT) environments and service mapping into CMDB.

  • Proven problem-solving mindset and troubleshooting skills.

Benefits:

  • Competitive Compensation

  • Excellent Health / Dental / Vision Options

  • 5% 401(k) Retirement Match

  • Paid Time Off in first year, increases with time of service

  • 11 Paid Holidays per year

  • Required PPE is provided (boots, safety glasses, coveralls)

Why join Weir?
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.

We're passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.

We believe your voice matters and your ideas make a difference. We're working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.


For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
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