1

End User Enablement Service Manager Jobs (NOW HIRING)

... enablement. Job Responsibilities * Resolves more complex end-user issues, including software ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

... enablement. Job Responsibilities * Resolves more complex end-user issues, including software ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

... enablement. Job Responsibilities * Resolves more complex end-user issues, including software ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

... enablement. Job Responsibilities * Resolves more complex end-user issues, including software ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

... enablement. Job Responsibilities * Resolves more complex end-user issues, including software ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

... enablement. Job Responsibilities * Resolves more complex end-user issues, including software ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

... enablement. Job Responsibilities * Resolves more complex end-user issues, including software ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

... enablement. Job Responsibilities * Resolves more complex end-user issues, including software ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

... enablement. Job Responsibilities * Resolves more complex end-user issues, including software ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

Advise clients on training strategy, content development, train-the-trainer, super-user enablement ... Professional services, enterprise software, or management consulting experience. What Success Looks ...

Service Operations & Team Leadership * Lead the daily operations of end-user support (service desk ... Develop lightweight end-user training and enablement (new hire orientation support, quick reference ...

The End User Technology Technician is responsible for the business support needs, daily monitoring ... Understands concepts of ITIL and IT service management. * Assist in change management efforts.

End User Services Manager

Manhattan, NY · On-site

$128K/yr

You will manage a team of IT professionals, collaborate closely with our outsourced service desk partner, and partner with internal teams including Global End User Compute and Security to drive the ...

... service enablement to scale support with CAVA's growth. • Champion automation, self-service ... Manage vendor relationships for end user hardware, software, and support services, driving ...

next page

Showing results 1-20

End User Enablement Service Manager information

See salary details

$16

$57

$82

How much do end user enablement service manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for end user enablement service manager in the United States is $57.18, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $68.27 per hour, depending on experience, location, and employer.

What is an end user enablement service manager?

An End User Enablement Service Manager is a professional responsible for ensuring that end users within an organization have the tools, training, and support they need to use technology and services effectively. This role typically involves managing onboarding, deploying digital solutions, addressing user issues, and fostering user adoption of new systems. The manager collaborates with IT, training teams, and business stakeholders to drive user productivity and satisfaction. Their ultimate goal is to maximize the value and efficiency of technology investments by empowering end users.

What are the key skills and qualifications needed to thrive as an end user enablement service manager?

To thrive as an End User Enablement Service Manager, you need a strong background in IT service management, user training, and process improvement, usually supported by a bachelor's degree in information technology or a related field. Familiarity with ITSM platforms like ServiceNow, certification in ITIL, and experience with digital adoption tools are typically expected. Excellent communication, problem-solving, and leadership skills help drive user engagement and manage cross-functional teams effectively. These skills and qualities are vital to ensuring seamless technology adoption, high user satisfaction, and efficient support operations within an organization.

What are some common challenges faced by end user enablement service managers, and how can they be addressed?

End User Enablement Service Managers often navigate challenges such as ensuring consistent user adoption of new tools, responding to diverse support needs, and managing change fatigue among employees. Successfully addressing these challenges involves clear communication, ongoing training sessions tailored to different user groups, and gathering regular feedback to refine enablement strategies. Collaborating closely with IT, HR, and business units also helps ensure that enablement initiatives align with organizational goals and user expectations, fostering smoother transitions and higher productivity.

What are popular job titles related to End User Enablement Service Manager jobs?

For End User Enablement Service Manager jobs, the most frequently searched job titles are:

Infographic showing various End User Enablement Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $118,941 per year, or $57.2 per hour.

End User Management (EUM) Initiative Lead with Security Clearance

Annapolis Junction, MD • On-site

$170K/yr

Other

Re-posted 11 days ago


Job description

End User Management (EUM) Initiative Lead
Onsite Annapolis Junction, MD | US Citizenship Required | Travel (less than 10%)
Clearance level: Active TS/SCI with Poly Summary
The End User Management (EUM) Initiative Lead leads enterprise end-user initiatives for federal clients, improving device management, collaboration tools, and workforce productivity while ensuring compliance with contract requirements and federal IT standards. Responsibilities:
•Drive planning and execution of EUM initiatives aligned with federal contract objectives
•Coordinate cross-functional IT, cybersecurity, and business teams to deliver end-user solutions
•Monitor program performance, risks, and dependencies; report status to leadership and stakeholders
•Ensure initiatives comply with federal regulations, security standards, and ITIL/service management practices
•Support adoption of new technologies, process improvements, and end-user enablement strategies Qualifications:
•Bachelor’s degree in IT, Computer Science, or related field •5+ years managing IT service delivery, end-user computing, or EUM initiatives •Experience in federal contracting or government IT environments
•Strong knowledge of endpoint management, collaboration tools, and service management frameworks
•Excellent communication, leadership, and stakeholder management skills
•ITIL and/or PMP/Agile certification
•TS/SCI with polygraph required ------------------------
About us
Scute Technologies is a forward-thinking technology solutions provider dedicated to helping organizations modernize, secure, and optimize their digital environments. We specialize in delivering innovative IT, cloud, and cybersecurity services that empower our clients to achieve mission success with confidence and agility. Equal Opportunity Employer Statement
Scute Technologies is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.