Serve as the subject matter expert for end-user device migrations , including device rebuilds, reloads, and re-homing from one domain to another. * Plan and execute device migration strategies while ...
Quick apply
Serve as the subject matter expert for end-user device migrations , including device rebuilds, reloads, and re-homing from one domain to another. * Plan and execute device migration strategies while ...
End-User Support Manager
Allentown, PA · On-site
$53K - $75K/yr
End User Support Manager Starting Salary: $53,742 - $75,238 Qualifications: * Bachelor's degree in ... Minimum of 3 years of experience with desktop IT hardware system device repairs. * Experience with ...
End-User Support Manager
Allentown, PA · On-site
$53K - $75K/yr
End User Support Manager Starting Salary: $53,742 - $75,238 Qualifications: * Bachelor's degree in ... Minimum of 3 years of experience with desktop IT hardware system device repairs. * Experience with ...
End-User Support Manager
Allentown, PA · On-site
$53K - $75K/yr
Administration Center - Allentown, PA End User Support Manager Starting Salary: $53,742 - $75,238 ... Minimum of 3 years of experience with desktop IT hardware system device repairs. * Experience with ...
End-User Support Manager
Allentown, PA · On-site
$53K - $75K/yr
Administration Center - Allentown, PA End User Support Manager Starting Salary: $53,742 - $75,238 ... Minimum of 3 years of experience with desktop IT hardware system device repairs. * Experience with ...
You will operate as a technical force multiplier across Workplace Engineering-defining the end user ... device compliance edge cases, policy conflicts, virtualization performance, M365 service health ...
You will operate as a technical force multiplier across Workplace Engineering-defining the end user ... device compliance edge cases, policy conflicts, virtualization performance, M365 service health ...
You will operate as a technical force multiplier across Workplace Engineering-defining the end user ... device compliance edge cases, policy conflicts, virtualization performance, M365 service health ...
You will operate as a technical force multiplier across Workplace Engineering-defining the end user ... device compliance edge cases, policy conflicts, virtualization performance, M365 service health ...
We are seeking a Support Analyst I to provide Tier 1 Service Desk and End-User Device (EUD) support in a healthcare environment. The ideal candidate will be customer-focused, technically capable, and ...
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We are seeking a Support Analyst I to provide Tier 1 Service Desk and End-User Device (EUD) support in a healthcare environment. The ideal candidate will be customer-focused, technically capable, and ...
New
Support Analyst
Philadelphia, PA · On-site
Provide Tier 1 service desk and end-user device support for hardware, software, operating systems, and peripheral equipment. * Diagnose and resolve technical issues by phone, remote-control tools, or ...
New
Support Analyst
Philadelphia, PA · On-site
Provide Tier 1 service desk and end-user device support for hardware, software, operating systems, and peripheral equipment. * Diagnose and resolve technical issues by phone, remote-control tools, or ...
New
Our Team, Your Impact As a Principal Device Engineer we are seeking an experienced and versatile ... This role blends hands-on technical investigation of functional performance with end-to-end ...
Our Team, Your Impact As a Principal Device Engineer we are seeking an experienced and versatile ... This role blends hands-on technical investigation of functional performance with end-to-end ...
Client Computing Engineer
Lancaster, PA · On-site
The engineer designs, implements and defines roll-out processes for end user computing devices ... End user device patching * AAD SSO integrations * Windows desktop operating systems (10/11)
Client Computing Engineer
Lancaster, PA · On-site
The engineer designs, implements and defines roll-out processes for end user computing devices ... End user device patching * AAD SSO integrations * Windows desktop operating systems (10/11)
IT Support Technician
Philadelphia, PA · On-site
$21.75 - $29.75/hr
Contract (through end of year + extensions) Pay: 20-24 per hour W-2 Support Analyst - End-User Device Support Job Summary The IT Support Technician provides Tier 1 technical support for end-user ...
IT Support Technician
Philadelphia, PA · On-site
$21.75 - $29.75/hr
Contract (through end of year + extensions) Pay: 20-24 per hour W-2 Support Analyst - End-User Device Support Job Summary The IT Support Technician provides Tier 1 technical support for end-user ...
Client Computing Engineer
Lancaster, PA · On-site
The engineer designs, implements and defines roll-out processes for end user computing devices ... End user device patching * AAD SSO integrations * Windows desktop operating systems (10/11)
Client Computing Engineer
Lancaster, PA · On-site
The engineer designs, implements and defines roll-out processes for end user computing devices ... End user device patching * AAD SSO integrations * Windows desktop operating systems (10/11)
End User Svcs Sr Technician
Scranton, PA · On-site
General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering ... Troubleshoots and resolves basic computer, application, system, device, access, or performance ...
End User Svcs Sr Technician
Scranton, PA · On-site
General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering ... Troubleshoots and resolves basic computer, application, system, device, access, or performance ...
End User Svcs Sr Technician
Scranton, PA · On-site
... design, engineering and production of munitions, energetics, weapons, armaments, and missile ... Troubleshoots and resolves basic computer, application, system, device, access, or performance ...
End User Svcs Sr Technician
Scranton, PA · On-site
... design, engineering and production of munitions, energetics, weapons, armaments, and missile ... Troubleshoots and resolves basic computer, application, system, device, access, or performance ...
End User Svcs Sr Technician
Scranton, PA · On-site
... design, engineering and production of munitions, energetics, weapons, armaments, and missile ... Troubleshoots and resolves basic computer, application, system, device, access, or performance ...
End User Svcs Sr Technician
Scranton, PA · On-site
... design, engineering and production of munitions, energetics, weapons, armaments, and missile ... Troubleshoots and resolves basic computer, application, system, device, access, or performance ...
End User Support Analyst
Simpson, PA · On-site
We are seeking an End User Support Analyst to support and administer our modern endpoint ... Troubleshoot device enrollment, sync, policy, and application issues * Administer Microsoft Entra ...
End User Support Analyst
Simpson, PA · On-site
We are seeking an End User Support Analyst to support and administer our modern endpoint ... Troubleshoot device enrollment, sync, policy, and application issues * Administer Microsoft Entra ...
End User Support Analyst
Simpson, PA · On-site
We are seeking an End User Support Analyst to support and administer our modern endpoint ... Troubleshoot device enrollment, sync, policy, and application issues * Administer Microsoft Entra ...
End User Support Analyst
Simpson, PA · On-site
We are seeking an End User Support Analyst to support and administer our modern endpoint ... Troubleshoot device enrollment, sync, policy, and application issues * Administer Microsoft Entra ...
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End User Support Specialist
Pittsburgh, PA · On-site
$18/hr
Valid driver's license Start Date : 7th Oct 2026 Location and Number of Engineers :All positions are based in Pennsylvania. Job Responsibilities: * Image and install software on Windows, and Apple ...
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End User Support Specialist
Pittsburgh, PA · On-site
$18/hr
Valid driver's license Start Date : 7th Oct 2026 Location and Number of Engineers :All positions are based in Pennsylvania. Job Responsibilities: * Image and install software on Windows, and Apple ...
E. who has spent 10 years or more in manufacturing and/or end-user product design. This role asks ... Active Professional Engineer (P.E.) license or an E.I.T./F.E. with the required 4 years of ...
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E. who has spent 10 years or more in manufacturing and/or end-user product design. This role asks ... Active Professional Engineer (P.E.) license or an E.I.T./F.E. with the required 4 years of ...
New
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Support Analyst I
Philadelphia, PA · On-site
$25 - $28/hr
Position Overview We are seeking a Support Analyst I to provide hands-on End User Device (EUD), Service Desk, and Tier 1 technical support across multiple hospital campuses in Philadelphia. The ideal ...
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Support Analyst I
Philadelphia, PA · On-site
$25 - $28/hr
Position Overview We are seeking a Support Analyst I to provide hands-on End User Device (EUD), Service Desk, and Tier 1 technical support across multiple hospital campuses in Philadelphia. The ideal ...
SUPV IT SPECIALIST (CUSTSPT/PROJMGT)
Chambersburg, PA · On-site
$125K/yr
Resolving IT problems within the scope of a global desktop operation; leading service desk end user device technicians; managing customer performance requirements, policies, and procedures.
SUPV IT SPECIALIST (CUSTSPT/PROJMGT)
Chambersburg, PA · On-site
$125K/yr
Resolving IT problems within the scope of a global desktop operation; leading service desk end user device technicians; managing customer performance requirements, policies, and procedures.
End User Device Engineer information
What is an end user device engineer?
End User Device Engineers are IT professionals who manage, configure, and support devices like laptops, desktops, tablets, and smartphones used by employees within an organization. They ensure these devices are secure, up-to-date, and functioning correctly, often handling software installations, troubleshooting issues, and deploying updates. They also play a key role in setting up new devices, maintaining endpoint security, and assisting users with technical problems. Their work helps ensure employees can work efficiently and securely with the technology provided by their organization.
What are some typical challenges faced by end user device engineers in supporting remote and hybrid work environments?
End User Device Engineers often encounter challenges related to managing a diverse array of devices across remote and hybrid settings, such as ensuring consistent security updates, troubleshooting connectivity issues, and supporting users with varying technical proficiencies. The role frequently requires rapid response to device failures and balancing proactive maintenance with urgent support requests. Collaboration with IT security, network teams, and end-users is essential to maintain a seamless user experience while upholding organizational standards.
What are the key skills and qualifications needed to thrive as an end user device engineer, and why are they important?
To thrive as an End User Device Engineer, you need strong knowledge of hardware troubleshooting, operating systems (Windows, macOS, Linux), and device management, often supported by a degree in IT or a related field. Expertise with tools such as Microsoft Endpoint Manager, SCCM, imaging solutions, and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude set top performers apart. These skills ensure seamless device performance, minimize downtime, and deliver a positive technology experience for end users.
What is the difference between End User Device Engineer vs Desktop Support Technician?
| Aspect | End User Device Engineer | Desktop Support Technician |
|---|---|---|
| Credentials | IT certifications (e.g., CompTIA A+, Microsoft Certified) | IT certifications (e.g., CompTIA A+) |
| Work Environment | Design, deploy, and maintain end user devices; often involved in hardware/software upgrades | Provide technical support; troubleshoot hardware/software issues on user devices |
| Employer & Industry | Tech companies, large enterprises, organizations with extensive device management | IT support firms, corporate IT departments, educational institutions |
End User Device Engineers focus on the design, deployment, and maintenance of end user devices, often working on hardware and software upgrades. In contrast, Desktop Support Technicians primarily troubleshoot and resolve user device issues, providing direct support to end users. Both roles require similar certifications but differ in scope and responsibilities within the IT environment.
What are popular job titles related to End User Device Engineer jobs in Pennsylvania?
For End User Device Engineer jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching End User Device Engineer jobs in Pennsylvania look for?
The top searched job categories for End User Device Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for End User Device Engineer jobs?
Cities in Pennsylvania with the most End User Device Engineer job openings:
Full-time
Posted 6 days ago
Job description
Device Migration and Hypercare SME
Location: Remote
Duration: 12 Months
We are seeking a highly skilled Device Migration and Hypercare SME to support end-user device migration, Microsoft 365 migration activities, governance, and user adoption.
The ideal candidate will have hands-on experience with device rebuilds, reloads, domain re-homing, and post-migration support. This role will be responsible for executing migration activities, troubleshooting issues, supporting migrated users, and ensuring a smooth transition with minimal business disruption.
Key Responsibilities- Serve as the subject matter expert for end-user device migrations, including device rebuilds, reloads, and re-homing from one domain to another.
- Plan and execute device migration strategies while minimizing business disruption.
- Support secure content handling and appropriate metadata mapping during migrations.
- Utilize industry-standard migration tools such as Quest, Dell, or BitTitan.
- Perform pre-migration analysis, device assessment, and content inventory.
- Review migration assessment results and determine the appropriate migration profile.
- Follow established FAQs, Quick Reference Guides (QRGs), migration procedures, and project instructions.
- Troubleshoot and resolve device migration issues, synchronization errors, authentication problems, and permission conflicts.
- Provide post-migration hypercare and technical support to migrated users.
- Assist users with device access, Microsoft 365 applications, authentication, and connectivity issues following migration.
- Monitor migration activities and identify recurring technical issues.
- Update technical documentation, migration instructions, FAQs, and post-migration support materials.
- Support user adoption and provide technical guidance during migration activities.
- Collaborate with migration, infrastructure, identity, and support teams to resolve escalated issues.
- 3+ years of hands-on experience with device migrations and/or client support services.
- Proven experience supporting large-scale device or endpoint migration projects.
- Experience with device rebuilds, reloads, and domain re-homing.
- Experience with Azure Active Directory / Microsoft Entra ID.
- Understanding of identity and authentication processes.
- Experience with user mapping and group synchronization.
- Strong troubleshooting and problem-solving skills.
- Experience providing post-migration technical support and hypercare.
- Strong communication and customer-service skills.
- Microsoft certifications such as:
- MS-102 – Microsoft 365 Administrator
- MS-700
- MS-300 or equivalent Microsoft certification
- Experience with tenant-to-tenant migrations.
- Experience with device/domain re-homing.
- Experience using Quest, Dell, or BitTitan migration tools.
- Experience supporting Microsoft 365 environments.
- Exposure to user adoption strategies.
- Knowledge of change management practices.
- Experience delivering technical training or user guidance.
- Experience working on enterprise-scale migration programs.
- End-User Device Migration
- Device Rebuild & Reload
- Domain Re-homing
- Microsoft 365
- Azure AD / Microsoft Entra ID
- Identity & Authentication
- User Mapping
- Group Synchronization
- Quest Migration Tools
- Dell Migration Tools
- BitTitan
- Migration Assessment
- Content Inventory
- Permission Troubleshooting
- Synchronization Troubleshooting
- Hypercare & Post-Migration Support
- User Adoption & Change Management