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End User Device Engineer Jobs in New York (NOW HIRING)

MUFG

End-User & Collaboration Engineer ,VP

New York, NY · Hybrid

Build solutions that improve compliance visibility, device health monitoring, lifecycle management ... Partner with engineering, security, compliance, operations, and support teams to ensure developed ...

Astreya

IT End User Support Specialist

New York, NY · On-site

... with engineering, infrastructure, security, and platform teams to implement permanent solutions ... Required Qualifications • 8+ years of hands-on IT End User Support experience within medium-to ...

Astreya

IT End User Support Specialist

New York, NY · On-site

Identify recurring incidents and collaborate with engineering, infrastructure, security, and ... Act as an advocate for the end user, ensuring issues are fully resolved and service expectations ...

Stradit LLC

UI/UX Designer

Jersey City, NJ · On-site

$120 - $170/hr

Define end-to-end user experiences aligned with business objectives. User Interface Design * Design ... Partner with Product Managers, Business Analysts, and Engineering teams throughout the product ...

StradIT

UI/UX Designer

Jersey City, NJ

Define end-to-end user experiences aligned with business objectives. User Interface Design * Design ... Partner with Product Managers, Business Analysts, and Engineering teams throughout the product ...

TEKsystems

UI Designer (AR/VR)

Manhattan, NY · Hybrid

$90 - $110/hr

... for VR and wearable device experiences. * Create end-to-end user flows, from information ... Collaborate closely with cross-functional partners, including product, engineering, and design ...

TEKsystems

UI Designer (AR/VR)

Manhattan, NY · Hybrid

$90 - $110/hr

... for VR and wearable device experiences. * Create end-to-end user flows, from information ... Collaborate closely with cross-functional partners, including product, engineering, and design ...

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End User Device Engineer information

What is an end user device engineer?

End User Device Engineers are IT professionals who manage, configure, and support devices like laptops, desktops, tablets, and smartphones used by employees within an organization. They ensure these devices are secure, up-to-date, and functioning correctly, often handling software installations, troubleshooting issues, and deploying updates. They also play a key role in setting up new devices, maintaining endpoint security, and assisting users with technical problems. Their work helps ensure employees can work efficiently and securely with the technology provided by their organization.

What are some typical challenges faced by end user device engineers in supporting remote and hybrid work environments?

End User Device Engineers often encounter challenges related to managing a diverse array of devices across remote and hybrid settings, such as ensuring consistent security updates, troubleshooting connectivity issues, and supporting users with varying technical proficiencies. The role frequently requires rapid response to device failures and balancing proactive maintenance with urgent support requests. Collaboration with IT security, network teams, and end-users is essential to maintain a seamless user experience while upholding organizational standards.

What are the key skills and qualifications needed to thrive as an end user device engineer, and why are they important?

To thrive as an End User Device Engineer, you need strong knowledge of hardware troubleshooting, operating systems (Windows, macOS, Linux), and device management, often supported by a degree in IT or a related field. Expertise with tools such as Microsoft Endpoint Manager, SCCM, imaging solutions, and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude set top performers apart. These skills ensure seamless device performance, minimize downtime, and deliver a positive technology experience for end users.

What is the difference between End User Device Engineer vs Desktop Support Technician?

AspectEnd User Device EngineerDesktop Support Technician
CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)IT certifications (e.g., CompTIA A+)
Work EnvironmentDesign, deploy, and maintain end user devices; often involved in hardware/software upgradesProvide technical support; troubleshoot hardware/software issues on user devices
Employer & IndustryTech companies, large enterprises, organizations with extensive device managementIT support firms, corporate IT departments, educational institutions

End User Device Engineers focus on the design, deployment, and maintenance of end user devices, often working on hardware and software upgrades. In contrast, Desktop Support Technicians primarily troubleshoot and resolve user device issues, providing direct support to end users. Both roles require similar certifications but differ in scope and responsibilities within the IT environment.

What are popular job titles related to End User Device Engineer jobs in New York?

For End User Device Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching End User Device Engineer jobs in New York look for?

The top searched job categories for End User Device Engineer jobs in New York are:

What cities in New York are hiring for End User Device Engineer jobs?

Cities in New York with the most End User Device Engineer job openings:

End User Device Engineer jobs near you

IT Systems Engineer - End-User Support (USA)

Trexquant Investment

New York, NY • On-site

$120K - $150K/yr

Full-time

Medical, Dental, Vision

Re-posted yesterday

Job description

We are looking for a highly capable IT Systems Engineer to support and scale end-user computing and IT infrastructure onsite for our New York office opening in September 2026. You will be responsible for designing, automating and improving systems that enable a secure, high-performance environment for our company. You will also provide light, after-hours support for US users (during India business hours) as needed.

Key Responsibilities

  • Configure and deploy desktops and laptops (Windows and macOS)
  • Provide first- and second-line support for hardware, software, and access issues
  • Configure, manage, support, and troubleshoot Windows 11 and macOS environments.
  • Manage user accounts, identity, and access controls across systems
  • Lead endpoint lifecycle management, including automated provisioning, configuration, compliance, and patching using modern device management platforms.
  • Troubleshoot login, MFA, VPN, email, and access-related issues
  • Design and optimize onboarding/offboarding workflows with a strong emphasis on automation, security, and auditability
  • Oversee peripheral (including Cameras infrastructure, printers, access devices etc.) and hardware ecosystems as part of a broader end-user experience strategy.
  • Provide functional support and troubleshooting for Linux systems
  • Build and maintain automation frameworks using PowerShell, Bash, or Python to eliminate manual processes and improve operational efficiency

Networking & Infrastructure

  • Lead network troubleshooting across DNS, DHCP, VPN, and connectivity layers, with the ability to diagnose issues end-to-end across client, network, and infrastructure.
  • Oversee and improve office network infrastructure, including Wi-Fi and LAN performance and reliability.
  • Assist with firewall access and connectivity issues
  • Escalate complex issues as needed

Operational Responsibilities

  • Own delivery of reliable IT operations for the India office, with accountability for uptime, user experience, and service quality
  • Proactively monitor and improve identity and authentication systems, ensuring high reliability and rapid resolution of access-related issues
  • Manage and update tickets in the IT service management system
  • Maintain assets inventory, tracking, and documentation.
  • Ensure systems meet patching and security standards
  • Manage local IT vendor relationships, including hardware procurement, warranty replacements (e.g., Apple, Dell, Lenovo), and managing local ISPs.
  • Act as the primary liaison for third-party contractors (e.g., cabling technicians, printer maintenance, AV specialists) ensuring work meets corporate standards.
  • Collaborate with global IT teams on support and projects
  • Conduct IT orientations for new hires, ensuring a seamless Day 1 experience and educating users on IT security best practices and company policies

Requirements

  • 2–5 years of experience in IT support or systems roles
  • Hands-on experience with:
    • Windows 11 and macOS (configuration, management, troubleshooting)
    • User identity and access management concepts
    • Device management and endpoint deployment tools
    • Networking hardware and software
  • Experience with remote support tools
  • Working knowledge of scripting (e.g., PowerShell, Bash, Python)
  • Basic understanding of Linux systems
  • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN)
  • Experience with hardware and end-user support.
  • Familiarity with enterprise firewalls, switches, and wireless environments
  • Excellent verbal and written communication skills with ability to explain technical concepts to non-technical users.
  • Willing to work or travel in our NYC office when upon opening

Preferred

  • Experience in a multi-office or global environment
  • Familiarity with MFA, SSO, and access control best practices
  • Experience with IT service management tools (e.g., ticketing systems)
  • Relevant certifications (Microsoft, Apple, CompTIA, Cisco etc.)

Benefits

  • Competitive salary, plus bonus based on individual and company performance
  • Collaborative, casual, and friendly work environment while solving the hardest problems in the financial markets
  • PPO Health, dental and vision insurance premiums fully covered for you and your dependents

Applications are open for both Stamford and New York City offices, the latter with a planned opening in September 2026.

The base salary range is $120,000 - $150,000 depending on the candidate’s educational and professional background. Base salary is one component of Trexquant’s total compensation, which may also include a discretionary, performance-based bonus. This position is classified as overtime-exempt.

Trexquant is an Equal Opportunity Employer.