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End User Computing Supervisor Jobs in Florida (NOW HIRING)

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Showing results 21-40

End User Computing Supervisor information

What is the difference between End User Computing Supervisor vs Desktop Support Supervisor?

AspectEnd User Computing SupervisorDesktop Support Supervisor
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst
Work EnvironmentOversees end user devices, software, and user support teamsManages desktop support teams handling hardware/software issues
Industry UsageCommon in IT departments across various industriesPrimarily in corporate IT support settings

The End User Computing Supervisor focuses on managing end user devices and software environments, ensuring seamless user experiences. In contrast, the Desktop Support Supervisor concentrates on supervising teams that troubleshoot and resolve desktop hardware and software issues. Both roles require similar certifications and work in IT support environments, but their scope and focus differ slightly, with the End User Computing Supervisor having a broader responsibility for end user technology management.

Is end user computing a good career?

End User Computing Supervisors oversee the support and management of end-user devices and applications, requiring technical skills in hardware, software, and troubleshooting. The role offers opportunities for career growth in IT support and infrastructure, often involving certifications like CompTIA A+ or Microsoft certifications. It can be a stable career path with demand in organizations that rely heavily on end-user technology.

What cities in Florida are hiring for End User Computing Supervisor jobs?

Cities in Florida with the most End User Computing Supervisor job openings:

IT End User Analyst

North Miami, FL

Techvilla Solutions
IT Services • 51 - 200 employees

Full-time

Posted 24 days ago


Job description

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.

Roles and Responsibilities
  • Provide L1/L2 technical support for desktops, laptops, mobile devices, and enterprise applications.

  • Manage and resolve ServiceNow incidents, service requests, and knowledge-related tickets.

  • Create and maintain ServiceNow reports and dashboards to track ticket performance and support trends.

  • Analyze IT support data, identify trends, and provide insights to improve service delivery.

  • Perform desktop troubleshooting, application support, and end-user issue resolution.

  • Support IT asset management, including tracking and maintaining hardware and software assets.

  • Assist with Microsoft 365 and other enterprise end-user technologies.

  • Document troubleshooting steps, resolutions, and knowledge articles.

  • Provide excellent customer service and communicate effectively with end users and technical teams.

Required Qualifications
  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or equivalent experience.

  • 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

  • Hands-on experience with ServiceNow, including Incident, Request, and Knowledge Management modules.

  • Experience creating and maintaining ServiceNow reports and dashboards.

  • Strong troubleshooting skills across desktop, mobile, and enterprise applications.

  • Knowledge of Microsoft 365 and enterprise end-user technologies.

  • Experience with IT asset management and support processes.

  • Strong analytical, problem-solving, and customer service skills.

  • Excellent verbal and written communication skills.