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End User Computing Supervisor Jobs in Florida (NOW HIRING)

Ensure successful execution of end-user device refresh lifecycle covering: o Asset assignment o Device activation o Decommissioning of old hardware * Maintain accurate tracking of all devices through ...

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Over 5 years of hands-on experience in desktop support and end-user computing. * Skilled in Microsoft Windows OS (Windows 10/11) administration, deployment, and troubleshooting. * Proficient in ...

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

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End User Computing Supervisor information

What is the difference between End User Computing Supervisor vs Desktop Support Supervisor?

AspectEnd User Computing SupervisorDesktop Support Supervisor
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst
Work EnvironmentOversees end user devices, software, and user support teamsManages desktop support teams handling hardware/software issues
Industry UsageCommon in IT departments across various industriesPrimarily in corporate IT support settings

The End User Computing Supervisor focuses on managing end user devices and software environments, ensuring seamless user experiences. In contrast, the Desktop Support Supervisor concentrates on supervising teams that troubleshoot and resolve desktop hardware and software issues. Both roles require similar certifications and work in IT support environments, but their scope and focus differ slightly, with the End User Computing Supervisor having a broader responsibility for end user technology management.

Is end user computing a good career?

End User Computing Supervisors oversee the support and management of end-user devices and applications, requiring technical skills in hardware, software, and troubleshooting. The role offers opportunities for career growth in IT support and infrastructure, often involving certifications like CompTIA A+ or Microsoft certifications. It can be a stable career path with demand in organizations that rely heavily on end-user technology.

What cities in Florida are hiring for End User Computing Supervisor jobs?

Cities in Florida with the most End User Computing Supervisor job openings:

End User Computing

Miami, FL โ€ข On-site

Contractor

Re-posted 27 days ago


Job description

Key Responsibilities
1. Device Deployment & Imaging
• Perform imaging of new laptops using standardized enterprise images provided by the client.
• Build and configure devices from the designated staging location (Port of Miami).
• Ensure all devices are compliant with organizational security standards through Intune enrollment.
________________________________________
2. Device Lifecycle Management
• Coordinate distribution of new devices and collection of legacy devices.
• Ensure successful execution of end-user device refresh lifecycle covering:
o Asset assignment
o Device activation
o Decommissioning of old hardware
• Maintain accurate tracking of all devices through ServiceNow asset management.
________________________________________
3. User Data Migration & Support
• Guide users to back up data to OneDrive prior to transition.
• Provide documentation and instructions to ensure smooth migration of files/settings.
• Troubleshoot post-deployment issues, including application setup and device access.
• Conduct follow-ups to ensure users are fully operational.
________________________________________
4. Logistics & Coordination
• Coordinate shipping of devices to remote users via FedEx and track deliveries.
• Manage scheduling for delivery/returns:
o Remote users via scheduling tools
o Onsite users via designated pickup locations
• Validate user eligibility through ServiceNow and Azure prior to deployment.
________________________________________
5. Asset & Inventory Management
• Update asset records at every lifecycle stage:
o Shipment
o Delivery
o Assignment
o Return
• Maintain tracking numbers and audit trails in ServiceNow.
________________________________________
6. Stakeholder & Governance Support
• Work closely with project stakeholders (Engagement Manager, SMEs, client teams).
• Follow defined governance and reporting structures.
• Ensure adherence to agreed service windows and delivery timelines.
________________________________________
Work Environment & Coverage
• Locations: Miami-area sites including Port of Miami, Miramar, Weston, FIU, Tech Hub, and Biscayne.
• Service Window: Monday–Friday, 8:00 AM – 5:00 PM (EST).
• Support Model: Combination of onsite and remote user support.
________________________________________
Required Skills & Qualifications
Technical Skills
• Expertise in:
o Windows & Mac OS device setup and configuration
o Imaging and endpoint deployment tools
o Microsoft Intune / Endpoint Manager
o ServiceNow (Asset Management preferred)
o Azure AD user/device validation
________________________________________
Functional Skills
• Strong understanding of:
o IT asset lifecycle management
o End-user support and troubleshooting
o Data migration and backup processes
o Logistics coordination and scheduling
________________________________________
Soft Skills
• Excellent communication and user interaction skills
• Strong coordination and multitasking capabilities
• Attention to detail in asset tracking and documentation
• Ability to work in fast-paced, high-volume rollout environments