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Employee Concerns Manager Jobs (NOW HIRING)

LHH US

Employee Relations Specialist

Jamaica, NY

$30 - $39/hr

Manage and resolve employee relations matters including complaints, conflicts, and performance concerns with a balanced and objective approach * Conduct internal investigations related to misconduct ...

NEP Group

Employee Relations Specialist

Pittsburgh, PA · On-site

Partner with managers, supervisors, HR Business Partners, and legal counsel to address employee concerns and drive positive outcomes. * Provide expert guidance on performance management, corrective ...

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Employee Concerns Manager information

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$24.5K

$59.5K

$116K

How much do employee concerns manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for employee concerns manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

How does an Employee Concerns Manager typically collaborate with other departments to address workplace issues?

An Employee Concerns Manager often works closely with HR, legal, and management teams to investigate and resolve employee complaints or concerns. This collaboration ensures that all perspectives are considered and that solutions align with company policies and legal requirements. Regular meetings and clear communication channels are essential for sharing updates, maintaining confidentiality, and achieving fair resolutions. Building strong partnerships with these departments helps the Employee Concerns Manager address issues efficiently and foster a positive work environment.

What are the key skills and qualifications needed to thrive as an Employee Concerns Manager, and why are they important?

To thrive as an Employee Concerns Manager, you need a background in human resources, conflict resolution, and employment law, often supported by a degree in HR or a related field. Familiarity with case management systems, HRIS software, and relevant certifications like SHRM-CP or PHR is typically expected. Strong interpersonal skills, active listening, discretion, and problem-solving abilities are vital for supporting employees and mediating sensitive situations. These competencies ensure effective resolution of workplace issues, foster a positive employee environment, and help organizations maintain compliance and trust.

What are Employee Concerns Managers?

Employee Concerns Managers are professionals responsible for addressing and resolving employee complaints, concerns, and workplace issues within an organization. They act as a neutral party to ensure fair treatment, investigate grievances, and help maintain a positive work environment. Their role often involves collaborating with human resources, management, and employees to ensure compliance with company policies and legal requirements. Employee Concerns Managers also develop and implement programs to promote open communication and trust within the workforce.
Infographic showing various Employee Concerns Manager job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Employee Relations Partner

Employee Relations Partner

Express Wash Concepts

Riverside, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Express Wash Concepts rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

199th of 332 rated vehicle maintenance

Job description

Location:

7175 Far Hills Ave, Dayton, Ohio, 45459

Job Description:

Express Wash Concepts (EWC), established in 2018, is the parent company of five award-winning express tunnel car wash brands: Moo Moo Express Car Wash, Flying Ace Express Car Wash, Clean Express Auto Wash, Green Clean Express Auto Wash, and Bee Clean Express Car Wash.

Our swift, top-tier, eco-friendly car washes and unwavering focus on exceptional customer service have positioned us prominently in the United States and beyond. Additionally, our leading community relations initiatives proudly contribute hundreds of thousands of dollars annually through EWC CARES, our outreach programs, encompassing both monetary donations and complimentary car washes.

Why Choose Express Wash Concepts? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join Express Wash Concepts in our mission to make a difference through the power of clean.

Discover the benefits of joining Express Wash Concepts

  • Competitive wages: Enjoy a compensation package reflecting your skills and dedication.

  • Discretionary year-end bonus: Receive a year-end bonus based on exceptional performance.

  • Unlimited Wash Club Membership: Keep your vehicle looking its best.

  • Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.

  • Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.

  • HSA contribution: $1,000/year (with qualifying plan).

  • Secure future: 401k with up to 4% company match.

  • Educational reimbursement: Up to $5,250 annually to support ongoing learning and development.

Essential duties and responsibilities

The Employee Relations Partner serves as a trusted resource to field leadership and employees, supporting a positive workplace culture through the consistent application of company policies, employee relations practices, and performance management processes. Reporting to a Regional Director of Operations, this role partners closely with operational leaders to resolve employee concerns, conduct investigations, provide coaching, and support employee retention and engagement initiatives.

  • Serve as the primary employee relations resource for assigned operational locations.

  • Conduct prompt, objective, and thorough investigations involving employee complaints, policy violations, workplace conflicts, harassment concerns, and other employee relations matters.

  • Partner with Regional Directors, Site Managers, and other operational leaders to address workplace concerns and develop appropriate action plans.

  • Provide guidance and recommendations regarding corrective action, documentation, coaching, and performance improvement.

  • Support leaders in managing attendance, conduct, workplace behavior, and performance-related issues.

  • Monitor employee relations trends and identify opportunities to improve engagement, retention, and workplace culture.

  • Facilitate conflict resolution between employees and management when appropriate.

  • Ensure consistent interpretation and application of company policies and procedures across assigned locations.

  • Support organizational initiatives that improve employee engagement, communication, and team effectiveness.

  • Prepare reports and summaries for operational leadership regarding employee relations trends and outcomes.

  • Partner with Human Resources and other departments when issues require additional expertise or escalation.

  • Perform other duties as assigned.

Required Skills/Abilities

  • Strong employee relations and workplace investigation skills.

  • Excellent verbal, written, and interpersonal communication skills.

  • Ability to build credibility and trust with employees and operational leadership.

  • Strong conflict resolution and mediation capabilities.

  • Ability to maintain confidentiality and exercise sound judgment.

  • Strong organizational skills and attention to detail.

  • Ability to analyze workplace issues and recommend practical solutions.

  • Working knowledge of federal and state employment laws.

  • Strong time management skills with the ability to manage multiple priorities.

  • Proficiency with Microsoft Office Suite and HR-related systems.

  • Ability to travel regularly within assigned regions.

Education and Experience

  • Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field preferred.

  • Minimum of 3-5 years of experience in employee relations, workforce management, operations leadership, human resources, or a related field.

  • Experience conducting workplace investigations preferred.

  • Experience supporting multi-site or retail/service operations preferred.

  • SHRM-CP, PHR, or related certification preferred but not required.

Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

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