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Employee Concerns Manager Jobs (NOW HIRING)

Employee Relations Manager

Manhattan, NY · On-site

$110K - $120K/yr

Support resolution of employee concerns through coaching, mediation, corrective action, and ... Serve as a trusted advisor to HR Business Partners and managers on performance management ...

Employee Relations Manager

Manhattan, NY · On-site

$110K - $120K/yr

Support resolution of employee concerns through coaching, mediation, corrective action, and ... Serve as a trusted advisor to HR Business Partners and managers on performance management ...

Managing employee concerns and conflict * Documentation and corrective action * Performance management and behavioral issues * Design and deliver training and resources for managers and HR on:

Managing employee concerns and conflict * Documentation and corrective action * Performance management and behavioral issues * Design and deliver training and resources for managers and HR on:

Managing employee concerns and conflict * Documentation and corrective action * Performance management and behavioral issues * Design and deliver training and resources for managers and HR on:

Employee Relations Manager

Bronx, NY · On-site

$85K - $90K/yr

Support change management initiatives by addressing employee concerns and reducing workplace risk. * Promote a workplace culture rooted in respect, fairness, accountability, and inclusion. * Partner ...

Intake employee concerns and conduct timely, thorough investigations into a range of employee concerns * Manage moderate level investigations or assist ER Team/HR Director in conducting ...

You will serve as a strategic partner to Group Leaders and Managers, helping them navigate employee concerns, provide coaching, engage in open-door interactions, resolve conflicts, and apply policies ...

You will serve as a strategic partner to Group Leaders and Managers, helping them navigate employee concerns, provide coaching, engage in open-door interactions, resolve conflicts, and apply policies ...

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Employee Concerns Manager information

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$24.5K

$59.5K

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How much do employee concerns manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for employee concerns manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

How does an Employee Concerns Manager typically collaborate with other departments to address workplace issues?

An Employee Concerns Manager often works closely with HR, legal, and management teams to investigate and resolve employee complaints or concerns. This collaboration ensures that all perspectives are considered and that solutions align with company policies and legal requirements. Regular meetings and clear communication channels are essential for sharing updates, maintaining confidentiality, and achieving fair resolutions. Building strong partnerships with these departments helps the Employee Concerns Manager address issues efficiently and foster a positive work environment.

What are the key skills and qualifications needed to thrive as an Employee Concerns Manager, and why are they important?

To thrive as an Employee Concerns Manager, you need a background in human resources, conflict resolution, and employment law, often supported by a degree in HR or a related field. Familiarity with case management systems, HRIS software, and relevant certifications like SHRM-CP or PHR is typically expected. Strong interpersonal skills, active listening, discretion, and problem-solving abilities are vital for supporting employees and mediating sensitive situations. These competencies ensure effective resolution of workplace issues, foster a positive employee environment, and help organizations maintain compliance and trust.

What are Employee Concerns Managers?

Employee Concerns Managers are professionals responsible for addressing and resolving employee complaints, concerns, and workplace issues within an organization. They act as a neutral party to ensure fair treatment, investigate grievances, and help maintain a positive work environment. Their role often involves collaborating with human resources, management, and employees to ensure compliance with company policies and legal requirements. Employee Concerns Managers also develop and implement programs to promote open communication and trust within the workforce.
Infographic showing various Employee Concerns Manager job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Employee Concerns Investigator - Administrative/Business

Employee Concerns Investigator - Administrative/Business

ProSidian Consulting

Aiken, SC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Company Description

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices.  ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management.  We help forward thinking clients solve problems and improve operations. 
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes.  Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. 
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.  Learn More About ProSidian Consulting at www.ProSidian.com.

Job Description

This service supports Environmental Management Sector Clients and ProSidian Team Members (# FTe's: 1) work as part of a Engagement Team Cadre (Labor Category HR100 | Prof) to fulfil T&M - Time and Materials (T&M) requirements. 

The Employee Concerns Investigator HR 100 as a  Professional Grade position.

Employee Concerns Investigator - Administrative/Business Candidates shall work to support requirements for Technical General Support Services (GSSC) related to NAICS: 541690 - Environmental Consulting Services,  NAICS: 541690 - Scientific and Technical Consulting Services - Energy, and NAICS: 591690 - Professional Scientific Technical Consulting Services and

Investigate and resolve employee concerns in accordance with company procedures, DOE Order 442.1 and code of federal regulation (10CFR708) to ensure concerns related to environmental, safety, health, quality, security, management, subcontractor, reprisal and waste, fraud or abuse issues are resolved. Responsible for evaluating concerns for threats to safety, for Price Anderson Amendment Act (PAAA) impact, for protected activity disclosure and to determine the best possible method of resolution while providing a confidential avenue for disclosures concerning SRR. Provide support through investigation of HR and other management issues as requested. Maintaining tracking data related to concern processing in the ECP database.

Effectively delivers written and oral information in a clear, concise, timely accurate and efficient manner.

Conduct all assigned investigations in a thorough, impartial, ethical and professional manner to ensure factual response finding. Generate professional reports, responses and corrective actions. Provide written responses to originator within established timeframe.

 Intake, Evaluation, and Prioritization: Evaluate in-coming concerns to determine appropriate resolution methods, and to assign priority according to safety significance, ensuring management is notified for immediate action of issues with potential to adversely affect safety or health of plant personnel or the public. In-take of concerns includes the promotion and encouragement of open communication and equitable problem resolution, and the advisement of employees of their rights and responsibilities at SRS under such guidance as, e.g.,10CFR708, as required.

Analyze ECP performance data, workplace issues, and trends. Generate monthly metrics for SRR Executive Management and monthly and quarterly performance reports for DOE-SR.

#TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #SavannahRiver #EnvironmentalManagement

Qualifications

The Employee Concerns Investigator - Administrative/Business shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct.  The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

Must pass SRS drug and alcohol screening and have had no previous record of drug or alcohol-related convictions. 4 year college degree Plus 10-12 years experience

 AS-Plus 15-17 years of experience; HS Diploma-Plus 20 years of experience Conduct thorough internal investigations in response to employee complaints and resolve employee concerns in accordance with company procedures, DOE Order 442.1 and code of federal regulation (10CFR708). Demonstrate sound judgment and rationale. A 40 hour work week consisting of 9/80s (9 hours/day; with alternating Fridays off) or 5/8s (8 hours/day; five days per week) plus additional hours as required including weekends. Candidate must pass GET (General Employees Training) and be capable of obtaining Savannah River Site access badges.

U.S.  Citizenship Required - You must be a United States Citizen

Excellent oral and written communication skills (This employer participates in the e-Verify program)

Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.

Other Requirements and Conditions of Employment Apply

May be required to complete a Financial Disclosure Statement

Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance.

TRAVEL:  Occasional travel may be required to attend meetings, events, site visits, or other training requirements.  Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations.  LOCATION:  Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

  • Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
  • Leadership - ability to guide and lead colleagues on projects and initiatives
  • Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
  • Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
  • Motivation - persistent in pursuit of quality and optimal client and company solutions
  • Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
  • Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
  • Organization - ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

  • Business Tools -  understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
  • Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
  • Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
  • Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
  • Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

  • Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
  • Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
  • Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
  • 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
  • Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
  • Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
  • Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
  • Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
  • ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
  • Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
  • Flexible Spending Account: FSAs  help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
  • Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
  • Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL"  - be successful while doing things the right way. The pride comes out of the challenge; the reward is exc...


ProSidian Consulting logo

About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

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