ZipRecruiter

Log In

1

Empathetic Listener Jobs in Alberta (NOW HIRING)

BMW Royal Oak

F&I Manager

Calgary, AB

You must be able to maintain a positive, empathetic, and professional attitude toward customers at ... listen to customers effectively and consistently, keeping their needs in mind * You are self ...

previous page

Showing results 21-39

All JobsEmpathetic Listener JobsEmpathetic Listener Jobs in Alberta

Empathetic Listener information

See Alberta salary details

$10

$31

$87

How much do empathetic listener jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for empathetic listener in Alberta is $31.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $37.74 per hour, depending on experience, location, and employer.

What is an empathetic listener?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are some typical challenges faced by an empathetic listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

What are the key skills and qualifications needed to thrive as an empathetic listener?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

What are the most commonly searched types of Empathetic Listener jobs in Alberta? The most popular types of Empathetic Listener jobs in Alberta are:
What are popular job titles related to Empathetic Listener jobs in Alberta? For Empathetic Listener jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Empathetic Listener jobs in Alberta look for? The top searched job categories for Empathetic Listener jobs in Alberta are:
Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $66,465 per year, or $32 per hour.

Collections Officer

Commercial Credit Adjusters Ltd

Edmonton, AB • On-site

Full-time

Re-posted 24 days ago

Job description

At CCA, we’re redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutions—not just chasing payments.


If you believe compassion matters, especially when someone’s going through a tough time in their lives, this role offers a chance to make a meaningful impact. You’ll connect with individuals, to offer support, listen without judgement, and help guide them through financial challenges with professionalism and respect.


Our downtown Edmonton office is ready to welcome new team members.


What the Role Involves

As a Collections Officer, you will:      

  • Speak with consumers who’ve missed payments—some recently, some long-term
  • Establish contact through inbound and outbound calls
  • Work within clear policy and process to offer fair and firm solutions
  • Negotiate payment arrangements in accordance with client and company guidelines
  • Investigate and advise on payment plans and settlement options
  • Serve as the contact/liaison for your assigned account portfolio
  • Document calls accurately and meet compliance standards
  • Manage each call with confidence, an empathetic ear, and clear boundaries
  • Uphold the CCA Code of Conduct by treating every consumer with integrity, honesty, dignity, and respect.


What You Bring

We’re looking for individuals who are:


  • Strong communicators with excellent verbal and written skills
  • Skilled in negotiation and conflict resolution
  • Self-motivated, goal-oriented, and detail-focused
  • Ethical and professional in all interactions
  • Comfortable working independently and in a fast-paced team environment
  • Proficient with computers and able to communicate effectively in English


Experience in collections, customer service, or call centres is a bonus but not required. If you're eager to learn, grow, and make a difference, we’d love to hear from you.

How We Support You

We know this work can be challenging, so we’ve built a workplace that supports your success and well-being, professionally and personally. Here’s what you’ll find at CCA:


  • Paid training and licensing to help you feel confident and prepared from day one
  • Full-time hours:
    • Monday - Thursday: 8:00 AM to 4:30 PM
    • Friday: 8:00 AM - 3:30 PM
    • 1 evening shift per week from 11:30 AM - 8:00 PM (you choose what day works best!)
    • 1 Saturday shift per month: 8:00 AM - 12:00 PM
  • Competitive commission structure that rewards your performance fairly
  • Group benefit plan to support your health and peace of mind
  • Secure downtown location that’s convenient and accessible
  • Friendly, inclusive, and supportive team culture we’re here to help each other succeed
  • Opportunities for growth and development, whether you’re building a long-term career or gaining valuable experience
  • Hands-on learning in credit reporting, credit repair, and personal budgeting
  • Team leaders who understand the job and are committed to helping you thrive
  • Clear tools and frameworks that guide your decisions and keep things consistent


We believe in treating our team members with the same respect and care we offer to our clients. When you join CCA, you’re not just starting a job—you’re joining a team that values your voice, your growth, and your well-being.


Conditions of Employment

  • To meet provincial licensing requirements, you must have a work permit (at least 6 months of validity remaining at time of application), permanent residency, or be a Canadian Citizen.
  • Be available for full-time work.
  • Criminal Record Check is required for successful candidates.


Our Story

Since 1991, Commercial Credit Adjusters Ltd. has been a trusted leader in Accounts Receivable Management across Canada. We specialize in ethical, effective collection solutions tailored to both businesses and consumers. Our commitment to professionalism, integrity, and results has earned us a reputation for excellence in the industry. Learn more about our services at cca.ca