Emergency Room Clerk Jobs (NOW HIRING)

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides patient care second to none!

Positions in the Operating Room Clerk classification are distinguished from Medical Unit Clerks. The Operating Room Clerk is regularly responsible for researching, locating, calculating, and inputting itemized charges related to each surgery. In addition, Operating Room Clerks must communicate accurately while surgery is in progress.

Duties and Responsibilities Basic/Daily Task:

• Enters daily O.R. schedule into the computer system, distributes the schedule to appropriate units/departments, and updates the schedule as changes occur.
• Enters the O.R. staffing schedule into appropriate computer application and maintains records.
• Uses O.R. intercom system to coordinate clinical needs as directed by physicians or clinical personnel.
• Performs related, routine clerical duties as required and establishes/implements follow-up procedures as necessary.
• Reviews time sheets for sign-in, notes sick calls, verifies daily time sheets for accuracy for O.R./P.A.C.U., and types on-call sheets for all shifts.
• Answers the surgery conference telephone line and maintains the accompanying log.
• Uses O.R. intercom system to coordinate clinical needs as directed by physicians or clinical personnel.
• Submits the daily on-call schedule.
• Maintains Operating Room departmental logs and filing system.
• Performs related work as required.
• Assist in scheduling, including scheduling emergency surgeries, calling the surgical team, and coordinating the activities on the unit:
• Communicates to physician staff any changes to the O.R. schedule.
• Calls appropriate units to prepare patients who are scheduled for surgical procedures.
• Communicates technical patient care data on a stat basis to and from nurses, physicians/surgeons, operating room technicians, laboratory staff, pharmacists, admitting staff and other hospital personnel involved with the patient.
• Schedule surgeries using Electronic Health Records; coordinate external vendors and multiple physicians, including anesthesia support as required.
• Balance the schedule to support the need for elective cases and add on cases daily.
• Performs related work as required.
• Serves as the hub of unit communication for the Operating room department:
• Serves as unit receptionist, greeting and directing individuals arriving in the operating room.
• Answers the telephone promptly using appropriate etiquette to project a professional caring attitude.
• Maintains required tracking logs and activity sheets for the Operating room.
• Pages physicians and anesthesiologists and forwards responding calls as directed by the healthcare team members.
• Acts as a first line of security as people enter the unit.

Additional tasks:

• Prepare data, including case information, and provide reports as required or requested.
• Assists Manager with record keeping for repair maintenance log.
• Assists in orienting new employees to clerical systems and procedures in the unit.
• Communicates effectively with team, compliance, departments, and clinical staff.
• Meets or exceeds quality and productivity standards set by the direct manager.
• Engages in implementing process improvement initiatives by recognizing revenue enhancement opportunities.
• Performs related work as required.
• Maintains the fiscal integrity of the unit and hospital by accurately entering charges on patient accounts for services rendered by Insight clinicians.
• Submits charges for accurate and timely billing, as required.
• Enters charges for patient care as required.
• Enters patient supply, time, and labor charges for O.R., P.A.C.U., and Anesthesia Department into the computer system for billing purposes.
• Locates, researches, and calculates accurate patient charges on miscellaneous supply items and reports frequently used items to the O.R. Business Manager so that a unique charge number can be established.
• Maintains department charge master files.
• Verifies and documents that all O.R. services and supplies are charged to patients accurately by verifying charge documents to schedules/logs.

Additional Duties and Responsibilities:

• Ensures that care is provided and documented for all patients incorporates Careful Nursing attributes.
• Trustworthy collaboration.
• Health education.
• Perfect skill in fostering safety and comfort.
• Participatory – authoritative management.
• Carries out other duties related to patient care and unit operations as assigned.

Required Knowledge, Skills and Abilities: Knowledge:

• High School Diploma or GED required.
• 1-year Healthcare/Patient Care Required
• Previous Patient Navigator or Unit Secretary experience preferred.
• Familiarity with medical terminology preferred.

Skills:

• Basic computer skills required.
• Advanced Computer skills (Word, Excel, Google Suite, Microsoft Office) preferred.

Abilities:

• Ability to work well under pressure and able to multi-task in a fast-paced environment.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Effective analytical ability to develop and analyze options, recommend solutions, and solve complex problems and issues.
• Demonstrates attention to detail (thorough, accurate).
• Must have the ability to maintain a constructive working relationship with administration, surgeons, staff and support services.
• Demonstrates excellent listening, verbal and written communication.
• Ability to effectively delegate and ensure timely follow-up/follow through with projects and assignments.
• Ability to maintain confidentiality of all medical, financial and legal information.
• Ability to maintain high accuracy in carrying out work duties while coping with a large volume of surgeries.

Benefits:

• Paid Sick Time - effective 90 days after employment
• Paid Vacation Time - effective 90 days after employment
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!