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Emergency Roadside Service Jobs (NOW HIRING)

AAA

Roadside Service Driver

Suffolk, VA · On-site

$50K/yr

Opportunities to move into supervisory/ management or specialized roles in various areas of the Emergency Roadside Service Department and throughout the club. Remarkable benefits: * Health coverage ...

AAA

Roadside Service Driver

Eliot, ME · On-site

$50K/yr

Opportunities to move into supervisory/ management or specialized roles in various areas of the Emergency Roadside Service Department. Responsibilities * Rescue, mount, and tow disabled vehicles ...

AAA

Roadside Service Driver

Bow, NH

$50K/yr

Opportunities to move into supervisory/ management or specialized roles in various areas of the Emergency Roadside Service Department. Remarkable benefits: * Health coverage for medical, dental ...

AAA

Roadside Service Driver

Merrimack, NH

$50K/yr

Opportunities to move into supervisory/ management or specialized roles in various areas of the Emergency Roadside Service Department. Remarkable benefits: * Health coverage for medical, dental ...

AAA

Roadside Service Driver

Scarborough, ME · On-site

$50K/yr

Opportunities to move into supervisory/ management or specialized roles in various areas of the Emergency Roadside Service Department. Responsibilities * Rescue, mount, and tow disabled vehicles ...

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Emergency Roadside Service information

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How much do emergency roadside service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for emergency roadside service in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced by Emergency Roadside Service professionals on the job?

Emergency Roadside Service professionals often encounter unpredictable situations, such as working in adverse weather conditions, responding to calls at any hour, and assisting distressed motorists in unfamiliar or high-traffic locations. Balancing quick response times with safety protocols is essential, as is maintaining clear communication with dispatchers and customers. The role requires adaptability, strong problem-solving skills, and the ability to remain calm and courteous under pressure.

What are Emergency Roadside Services?

Emergency Roadside Services are assistance programs provided to drivers whose vehicles have become disabled due to mechanical failure, flat tires, dead batteries, or other roadside issues. These services typically include towing, fuel delivery, jump-starts, lockout assistance, and tire changes. The goal is to help drivers get back on the road quickly and safely or transport their vehicle to a repair facility if needed. Many automobile insurance policies and membership organizations, like AAA, offer these services either as part of their coverage or as an optional add-on.

What is the difference between Emergency Roadside Service vs Towing Technician?

AspectEmergency Roadside ServiceTowing Technician
CredentialsDriver's license, basic automotive knowledgeDriver's license, vehicle operation certification
Work EnvironmentOn-road, roadside assistance locationsOn-road, towing sites, repair facilities
Employer & IndustryAuto clubs, roadside assistance companiesTowing companies, auto repair shops
Common Search IntentEmergency roadside help, breakdown assistanceVehicle towing, roadside recovery

Emergency Roadside Service primarily involves providing immediate assistance like jump-starts, tire changes, and fuel delivery. Towing Technicians focus on transporting vehicles from the scene to repair shops. While both roles require similar credentials and work environments, their core functions differ—one offers quick roadside fixes, the other handles vehicle transport.

What are the key skills and qualifications needed to thrive as an Emergency Roadside Service technician, and why are they important?

To thrive as an Emergency Roadside Service technician, you need strong mechanical skills, knowledge of vehicle systems, a valid driver’s license, and often a high school diploma or equivalent. Familiarity with diagnostic tools, GPS navigation systems, and sometimes ASE certification is valuable in this role. Excellent communication, problem-solving abilities, and customer service skills help technicians reassure and assist motorists in stressful situations. These skills and qualifications are essential for delivering efficient, safe, and reliable roadside assistance to those in need.
More about Emergency Roadside Service jobs
What cities are hiring for Emergency Roadside Service jobs? Cities with the most Emergency Roadside Service job openings:
What states have the most Emergency Roadside Service jobs? States with the most job openings for Emergency Roadside Service jobs include:
What job categories do people searching Emergency Roadside Service jobs look for? The top searched job categories for Emergency Roadside Service jobs are:
Emergency Roadside Service jobs near you
Emergency Roadside Service Dispatcher - Nights

Emergency Roadside Service Dispatcher - Nights

Forward Air Corporation

Groveport, OH • On-site

$21 - $25/hr

Full-time

Posted 16 days ago

Job description

Job Description
Position: Emergency Roadside Service Dispatcher
Pay Rate: $21.00 - $25.00 per hour
Schedule: Weds, Thurs, Fri every other Saturday 6pm - 6am
Job Description:
The Emergency Roadside Service Dispatcher is responsible for answering calls and providing customer service to our fleet of Independent Contractors and our terminals that have company owned assets when their equipment is in need of repair. This is a call center position that is focused on providing quick resolution to mechanical and maintenance issues of our fleet of trucks and trailers in order to ensure the safe operation of all equipment owned and leased to Forward Air.
Core Duties & Responsibilities:
  • Provide assistance for service of trucks and trailers in need of repair
  • Troubleshoot maintenance solutions to resolve equipment issues quickly & efficiently
  • Act as a liaison between 3rd party service providers and our internal customers
  • Manage all PO & work orders for maintenance request from our terminal locations
  • Maintain accurate records to ensure needed repairs are completed
  • Develop a strong relationship with Independent Contractors
  • Respond to customers efficiently, thoroughly, and professionally
  • Manage customer and driver expectations to align with operational capabilities
  • Other duties as assigned

Requirements:
  • Prior experience with truck, trailer, and/or forklift repair
  • Self-motivated problem-solver with strong desire to meet customer needs
  • Strong verbal and written communication skills
  • Desire for a long-term career with an industry leading company
  • Ability to present and maintain a positive corporate image in a fast paced environment
  • Proactively establish and maintain effective working team relationships with all support departments
  • Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
  • Must be willing to work a flexible schedule

Skills:
  • Ideal candidate will possess a "can do" attitude with a "will do" work ethic
  • Must have the ability to work in a fast paced environment
  • Experience with AS400 operating systems is a plus
  • Transportation industry knowledge and experience is a plus

Forward Air is an Equal Opportunity employer.
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