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Emergency Helicopter Dispatch Jobs in Raleigh, NC

Emergency Helicopter Dispatch information

See Raleigh, NC salary details

$11

$17

$25

How much do emergency helicopter dispatch jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for emergency helicopter dispatch in Raleigh, NC is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $20.82 per hour, depending on experience, location, and employer.

What does an emergency helicopter dispatcher do?

An Emergency Helicopter Dispatcher is responsible for coordinating and deploying medical or rescue helicopters in response to emergencies. They assess incoming calls, determine the urgency, and communicate with pilots, medical teams, and first responders to ensure timely and safe helicopter dispatch. Their role is crucial for delivering rapid assistance in critical situations such as accidents, natural disasters, or medical emergencies. Dispatchers must remain calm under pressure, use specialized communication systems, and often handle multiple emergencies at once.

What are the key skills and qualifications needed to thrive as an emergency helicopter dispatcher?

To thrive as an Emergency Helicopter Dispatcher, you need strong decision-making abilities, crisis management skills, and typically a background in emergency communications or aviation dispatch, often supported by relevant certifications such as Emergency Medical Dispatcher (EMD) or FAA Aircraft Dispatcher certification. Familiarity with dispatching software, GPS tracking systems, and radio communication equipment is essential for coordinating rapid responses. Exceptional communication, multitasking, and stress management skills help you excel in fast-paced, high-pressure situations. These competencies are crucial for ensuring timely, efficient, and safe deployment of air medical services during emergencies.

What are some common challenges faced by emergency helicopter dispatchers, and how can these be managed effectively?

Emergency Helicopter Dispatchers often work in high-pressure environments where rapid decision-making and clear communication are crucial. Common challenges include handling simultaneous emergencies, coordinating between multiple agencies, and managing stress during critical incidents. Effective time management, staying calm under pressure, and ongoing training in emergency protocols are essential for success. Teamwork and utilizing advanced dispatch technology also help streamline operations and improve response outcomes.

What is the difference between Emergency Helicopter Dispatch vs Emergency Medical Dispatcher?

AspectEmergency Helicopter DispatchEmergency Medical Dispatcher
Required CertificationsDispatch certification, CPR, and possibly aviation-specific trainingEMD certification, CPR, and emergency medical protocols
Work EnvironmentAirports, helicopter bases, emergency response centers911 call centers, hospitals, emergency response centers
Employer & Industry UsageAir ambulance services, emergency response agenciesPublic safety agencies, hospitals, dispatch centers

Emergency Helicopter Dispatch and Emergency Medical Dispatcher roles both involve coordinating emergency responses, but the former focuses on dispatching air ambulance services via helicopters, requiring aviation-related certifications and working in air rescue environments. The latter handles medical emergencies over the phone, requiring medical dispatch certifications and working primarily in call centers. While both are critical in emergency response, their work settings and specific training differ significantly.

What are popular job titles related to Emergency Helicopter Dispatch jobs in Raleigh, NC?

For Emergency Helicopter Dispatch jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Emergency Helicopter Dispatch jobs in Raleigh, NC look for?

The top searched job categories for Emergency Helicopter Dispatch jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Emergency Helicopter Dispatch jobs?

Cities near Raleigh, NC with the most Emergency Helicopter Dispatch job openings:

Paramedic Ground - RDU Ground - Carolina Air Care

Chapel Hill, NC • On-site


UNC HEALTH
Health Care and Social Assistance • 10K+ employees

7.0

Company rating: 7.0 out of 10

Based on 321 frontline employees who took The Breakroom Quiz

414th of 893 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents


$21.40 - $30.76/hr

Full-time

Re-posted 6 days ago


Job description

Seeking full time ALS Medic for the RDU Ground Team.
This position is eligible for the Paramedic Commitment Incentive Program, which offers $5,000 to experienced Paramedics, paid in equal installments over a 3-year period.
jobs.unchealthcare.org/pages/unc-hospitals-paramedic-commitment-incentive-program
Carolina Air Care is a CAMTS accredited critical care and emergency transportation agency serving North Carolina and surrounding areas since 1986. Our assets are comprised of four helicopters as well as a fleet of ambulances dispatched by our communications center "Flightwatch" - all operating 24 hours a day.
Helicopter bases are located in Burlington, Aberdeen, Goldsboro, and Rocky Mount. Rotor wing aircraft are staffed with one nurse and one paramedic. They respond to both emergency scene requests as well as interfacility transfers of critically ill patients Our ground assets are located throughout the Triangle.
In addition to the Critical Care Transport teams for the majority of our missions, we also have two dedicated Neonatal Specialty Care Teams, which care for our smallest patients.
Along with our Medical Directors, the Education Team ensures that the high standards of Carolina Air Care are maintained through continuing education, evidence-based medicine, equipment training, high fidelity simulations, research studies, and new hire assessments.
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Provide safe and timely ground transport of patients, while also providing basic and advanced life support care to patients.
Responsibilities:
1. Monitors patient condition during ground transport to provide optimal stabilization.
2. Monitors communication equipment and communicates with dispatch personnel, medical staff, family members and other stakeholders: * Ensures relevant information is collected and proper treatment is administered. * Communicates assessments and plan of care in a professional manner with the appropriate personnel.
3. Documents patients' status, delivery of care and evaluation of the patients' response to care according to unit specific procedures and established protocols.
4. Contacts physicians for guidance, as needed, and follows treatment protocols as described by UNC Hospitals Critical Care Transport Medical Direction.
5. Operates medical and mechanical equipment in the pre-hospital, hospital and transport environment. Ensures all various medical equipment is functioning; restocks medical supplies as needed
6. Obtains direction regarding further care from medical staff. Delivers emergency care, such as CPR, oxygen, bandaging and splinting to patients, in accordance with reestablish protocols under UNC Hospitals Critical Care Transport Medical Direction, if necessary.
7. Participates in plan of care for patients who are acutely ill and require transport from referring institutions.
Other Information
Other information:
Education Requirements:
• None required as long as other position qualifications are met.
Licensure/Certification Requirements:
• NC Emergency Medical Technician-Paramedic or National Equivalent with ability to obtain NC Paramedic within 30 days of hire
• National Registry Paramedic -Preferred for in-state but required within 12 months of hire
  • Advanced Cardiovascular Life Support (ACLS) certification
  • Pediatric Advanced Life Support (PALS) certification
  • Basic Life Support (BLS) provider certification |ITLS / PHTLS required within one year.
  • Valid NC Driver's License in good standing or able to obtain prior to start* NC, VA, SC and TN are all acceptable

Professional Experience Requirements:
• One (1) to three (3) years of experience as an EMT-Basic or similar
  • Minimum of 1 year Paramedic experience required for this ALS role
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: RDU Ground
Work Type: Full Time
Standard Hours Per Week: 36.00
Salary Range: $21.40 - $30.76 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Rotating
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.


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