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Embrace Pet Insurance Jobs (NOW HIRING)

We even offer pet insurance for your four-legged family members. * Early access to earned wages ... embrace what brings us together.   And, we believe equipping you with support and development ...

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Embrace Pet Insurance information

What is the difference between Embrace Pet Insurance vs Pet Insurance Agent?

AspectEmbrace Pet InsurancePet Insurance Agent
CredentialsNo specific credentials requiredLicensing and certifications often required
Work EnvironmentCustomer service, online and phone supportSales, client consultations, office or remote
Industry UsageInsurance provider offering pet coverageRepresents insurance companies to clients
Search/Comparison IntentUnderstanding pet insurance optionsChoosing or comparing insurance providers

Embrace Pet Insurance is a provider offering pet health coverage directly to consumers, focusing on policy management and claims. A Pet Insurance Agent, on the other hand, works as a sales representative for insurance companies, helping clients select suitable plans. While Embrace handles policy administration, agents facilitate sales and customer inquiries. Both roles are integral to the pet insurance industry but serve different functions and require different credentials.

What are the key skills and qualifications needed to thrive as a pet insurance claims specialist, and why are they important?

To thrive as a Pet Insurance Claims Specialist, you need a solid understanding of insurance policies, attention to detail, and experience in claims processing, often supported by a background in customer service or insurance. Familiarity with claims management software, CRM systems, and sometimes veterinary terminology is typically required. Strong communication, empathy, and problem-solving skills help you assist policyholders and resolve claims efficiently. These competencies are vital for ensuring accurate claims evaluation, customer satisfaction, and compliance within the insurance industry.

What is Embrace Pet Insurance?

Embrace Pet Insurance is a company that offers pet health insurance policies for dogs and cats. Their plans help cover the cost of veterinary care for accidents, illnesses, and other medical needs. Policyholders can customize their coverage options, including annual limits, deductibles, and reimbursement percentages. Embrace also offers optional add-ons for wellness and routine care expenses. Claims can be submitted online or through their mobile app, making it convenient for pet owners to manage their policies.

What are some common challenges faced by customer care representatives at Embrace Pet Insurance, and how can they prepare for them?

Customer care representatives at Embrace Pet Insurance often encounter emotionally charged situations when assisting pet owners facing unexpected veterinary issues. Balancing empathy with efficient problem-solving is essential, as representatives must provide clear information about policy coverage and claims while supporting customers during stressful times. To prepare, candidates should develop strong communication skills, stay updated on policy details, and practice active listening to ensure they can respond compassionately and accurately in diverse situations.
More about Embrace Pet Insurance jobs
What cities are hiring for Embrace Pet Insurance jobs? Cities with the most Embrace Pet Insurance job openings:
What states have the most Embrace Pet Insurance jobs? States with the most job openings for Embrace Pet Insurance jobs include:
Infographic showing various Embrace Pet Insurance job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Entry Level- Insurance Sales Specialist

Brightway Insurance

Jacksonville, FL

$50K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Brightway Insurance rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

274th of 303 rated insurance


Job description

Launch your career in business, sales, and entrepreneurship.

Brightway Insurance is seeking motivated early-career professionals looking to join Brightway's inside sales team where the role is designed to prepare high-potential talent for long-term success in the insurance and financial services industry. Unlike traditional sales roles, this position does not involve cold calling; you'll work with warm leads and an established client base.


Through hands-on experience, mentorship, and structured training, you'll gain exposure to sales, business development, client relationships, and agency operations. This position is designed to develop future leaders who are passionate about helping people protect what matters most while building rewarding careers.


If you're a driven self-starter who enjoys relationship building, problem solving, and learning how businesses grow, this program provides a unique opportunity to launch your career with a nationally recognized insurance brand.

Location: Jacksonville, FL (Onsite)

What You’ll Do

Business Development & Sales

  • Engage with warm leads from Brightway’s existing book of business to identify new opportunities

  • Develop new client opportunities through prospecting and relationship building

  • Conduct proactive outreach via phone and email to introduce Brightway’s solutions

  • Support sales initiatives by helping clients find the right coverage for their needs

Relationship Management

  • Build and maintain strong relationships with clients, agency partners, and insurance carriers

  • Deliver excellent customer service and act as a trusted resource for clients

Operations & Collaboration

  • Accurately document sales activities and follow-ups in internal systems

  • Organize and prioritize daily tasks using calendars, planning tools, and CRM platforms

  • Collaborate with team members to support seamless operations and shared goals

  • Identify opportunities to improve processes and enhance sales performance

What We’re Looking For

We’re seeking individuals who are curious, motivated, and eager to build a long-term career in business and client relationship management.

Ideal candidates demonstrate:

  • A strong customer service mindset and desire to help others

  • Excellent communication and interpersonal skills

  • High attention to detail and strong organizational abilities

  • The ability to manage time and priorities in a fast-paced environment

  • Comfort building relationships and initiating conversations

  • A willingness to learn new skills and embrace professional growth

  • Alignment with Brightway’s core values of Smart, Accountable, and Trustworthy

Licensing Requirement

  • Ability to obtain a Personal Lines Insurance License within 60 days of employment
    (Brightway provides training and support to help you succeed.)

Education & Experience

  • Bachelor’s degree, associate's degree, or equivalent experience is required

  • 0–3 years of experience in sales, customer service, or client-facing roles

  • Interest in insurance, entrepreneurship, or business development is a plus—but not required

Compensation

This role offers first-year earning potential of $50,000–$95,000, driven by a performance-based compensation structure featuring a base salary, uncapped new business commissions, and ongoing renewal commissions.

About Brightway

Founded in 2008, Brightway has grown into one of the largest privately owned property and casualty insurance distribution companies in the United States.

Today, Brightway supports:

  • 350+ franchise agencies

  • 35+ states nationwide

  • $1.3B+ in annual written premium

Our innovative model allows agency owners to focus on client relationships while Brightway provides back-office operations, marketing support, technology, and training.

As we continue to grow, we are investing in the next generation of professionals who will help shape the future of our business and the insurance industry.

Why Join Brightway?

We believe that when our people thrive, our clients and partners thrive too. That’s why we offer a benefits package designed to support your health, growth, and future.

Health & Wellness

  • Medical, Dental, and Vision plans

  • Company-paid Basic Life and Short-Term Disability insurance

  • Optional AD&D, Long-Term Disability, Identity Fraud Protection, and Legal plans

  • Health Savings Account (HSA) options

  • Employee Assistance Program (EAP)

Time Off & Work-Life Balance

  • 11 Paid Company Holidays

  • 14 days of Paid Time Off (PTO)

  • 8 weeks of Paid Parental Leave

Financial & Career Growth

  • 401(k) retirement plan with up to a 4% company match

  • Tuition Reimbursement Program

Additional Perks

  • Pet Insurance plans

Equal Employment Opportunity:
Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law.

We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. We are dedicated to ensuring that our hiring, promotion, and training practices reflect this commitment. We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve.


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