ZipRecruiter

Log In

1

Email Support Jobs in Milwaukee, WI (NOW HIRING)

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Rust-Oleum

Product Support Representative

Kenosha, WI · On-site

$23 - $25/hr

Product Support Representative Location: Kenosha, WI Department: Product Support Reports To ... Communicates with customers by telephone, email, chat or social media channels to provide ...

Airgas

eBusiness Customer Support Specialist

Germantown, WI · On-site

$18.25 - $24.75/hr

Germantown, WI (LLC Support) - Warehouse How will you CONTRIBUTE and GROW? At Airgas, we are ... Respond to general customer service inquiries received via email or telephone. * Process orders and ...

Airgas

eBusiness Customer Support Specialist

Germantown, WI · On-site

$18.25 - $24.75/hr

Germantown, WI (LLC Support) - Warehouse How will you CONTRIBUTE and GROW? At Airgas, we are ... Respond to general customer service inquiries received via email or telephone. * Process orders and ...

Rust-Oleum

Product Support Representative

Kenosha, WI · On-site

$23 - $25/hr

Product Support Representative Location: Kenosha, WI Department: Product Support Reports To ... Communicates with customers by telephone, email, chat or social media channels to provide ...

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

This is an customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

This is an customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

This is an customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.

Actalent

Business Support Associate

Milwaukee, WI · On-site

$42K/yr

This is an customer-facing role that will require ongoing support of customer interactions, problemresolution, and maintaining general office operations, via telephone, email, and in-person.

previous page

Showing results 41-60

All JobsEmail Support JobsEmail Support Jobs in Milwaukee, WI

Email Support information

See Milwaukee, WI salary details

$11

$18

$25

How much do email support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for email support in Milwaukee, WI is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.14 per hour, depending on experience, location, and employer.

What is an email support specialist?

An Email Support specialist is a customer service professional responsible for assisting customers, answering inquiries, and resolving issues via email communication. They handle a wide range of tasks such as addressing product or service questions, processing orders, troubleshooting problems, and providing detailed information in written form. Their role requires strong written communication skills, attention to detail, and the ability to handle multiple requests efficiently. Email Support specialists often work in various industries including e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as an email support specialist?

To thrive as an Email Support Specialist, you need excellent written communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing tools, and knowledge bases is typically required. Patience, problem-solving abilities, and time management are standout soft skills for this position. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high volumes of support requests.

What are common challenges faced by email support professionals, and how can they be managed?

Email Support professionals often handle high volumes of inquiries, which can lead to repetitive tasks and tight response time targets. Managing customer expectations and ensuring clear, empathetic communication are essential, especially when resolving complex issues without face-to-face interaction. To succeed, it's important to develop strong organizational skills, utilize available templates and knowledge bases efficiently, and collaborate closely with other support or technical teams to escalate or resolve difficult cases. Regular training and feedback sessions can also help team members stay updated on best practices and improve performance.

What is the difference between Email Support vs Customer Service Representative?

AspectEmail SupportCustomer Service Representative
Primary Communication MethodEmailPhone, in-person, email, chat
Work EnvironmentRemote or office-basedOffice, call centers, remote
Required SkillsWritten communication, patience, technical knowledgeVerbal communication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical certificationsCustomer service certifications, communication skills training

While both roles focus on assisting customers, Email Support primarily handles inquiries via email, requiring strong written communication and technical knowledge. Customer Service Representatives often communicate through multiple channels, including phone and in-person, emphasizing verbal skills. Understanding these differences helps employers and job seekers find the right fit based on communication preferences and skill sets.

What are popular job titles related to Email Support jobs in Milwaukee, WI?

For Email Support jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Email Support jobs in Milwaukee, WI look for?

The top searched job categories for Email Support jobs in Milwaukee, WI are:

Email Support jobs near you
Infographic showing various Email Support job openings in Milwaukee, WI as of August 2026, with employment types broken down into 67% Full Time, 7% Part Time, 7% Temporary, and 19% Contract. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $38,100 per year, or $18.3 per hour.

Administrative Support Specialist

Diversatek Healthcare

Milwaukee, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Description
Description
Diversatek presents an exciting entry level opportunity to join our growing GI medical device and diagnostic division, Diversatek Healthcare, based in Milwaukee, WI. As a part of our team, you will provide crucial support to hospitals and surgery centers across the nation. In this role, close collaboration with the sales, tech support, accounting, and order fulfillment teams is essential to guarantee the satisfaction of our accounts' needs and expectations. This is an in-person position.
Responsibilities
  • Collaborate closely with the Sales Team to address daily customer requests.
  • Communicate effectively with customers through phone and email, offering knowledgeable responses to inquiries related to product specifications, pricing, and availability.
  • Engage with hospitals and surgery centers across the nation to efficiently manage product returns, shipping, and order status inquiries.
  • Process orders in a fast-paced environment, ensuring accuracy and timeliness.
  • Provide troubleshooting support to customers, assisting in resolving product or transaction issues and directing them to the appropriate personnel when necessary.
  • Work in tandem with the Accounting department to resolve invoicing issues.
  • Undertake additional administrative duties, as required
Ideal Skills
  • Multi-tasking: Proficient in handling multiple responsibilities concurrently
  • Attention to Detail: Meticulous in ensuring accuracy and precision in tasks
  • Accurate Data Entry: Demonstrates precision in entering and managing data
  • Customer Service: Committed to delivering excellent service and timely addressing customer needs
  • Product Knowledge Retention: Capable of retaining and applying comprehensive product knowledge
  • Problem Solving: Adept at analyzing situations and implementing effective solutions
  • Documentation Skills: Proficient in maintaining organized and thorough documentation
  • Strong Communication Skills: Effective verbal and written communication abilities.
  • Independent Troubleshooting: Capable of identifying and resolving issues independently
Qualifications
  • Associate's degree preferred, but not required
  • Adaptability: Ability to thrive in a fast-paced environment and quickly grasp products, procedures, and sales processes
  • Positive and Professional Attitude: Approach tasks with a constructive mindset and exhibit professionalism with excellent communication skills
  • Accuracy in Multi-tasking: Proven ability to maintain accuracy while handling multiple tasks simultaneously with frequent interruptions
  • Team Collaboration: Demonstrated experience in effective collaboration within your department and across various departments
  • Customer Empathy: Exhibit empathy towards customers and a keen understanding of their needs.
  • Successful Multi-tasking: Proven track record of successfully managing multiple tasks concurrently.
Benefits
  • Medical, Dental, and Vision Insurance
  • Company-paid Life Insurance
  • 401k w/ company match
  • Employee Assistance Program (EAP)
  • Paid vacation & holidays
  • Referral Bonus Program
  • 8am-5pm schedule Monday-Friday
  • $18-22/hr

Apply